Destroyed by earthquake, defaced by the blast, Just got back from Kalahari Round Rock. Thats logical. ), the time from when we ordered until we recieved our food was 15 to 30 minutes. She seemed confused at times and poorly trained to handle customers. They weren't ready and by the time I got a text that they were ready they were on the 7th and 9th floor. They have a restaurant inside the water park and a bar for adults. Ok fine Ill go through front desk! They are more growing pains of being a new property in very challenging times. Or a $500 glass of wine? It feels like its all about the bottomline. We discovered I also plugged my phone into a non functional outlet which left my battery dead the next day when I woke up. How many families can afford $24 a plate for dinner? Food had zero flavor. Upon booking, deposits, and paying in full at check-in- there is no invoicing or receipt emailed or handed to you. The property is beautiful, modern, and decked with gorgeous art and textiles. We moved on to Tomfoolery which was ok I guess if a large percentage of the games being out of order isnt an issue. Italian restaurant was the best food on property, but dinner for 3 adults with 1 appetizer was $130. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. 2. We did complain and recieved apologies from the staff. Ran out of toilet paper and soap over and over- both large restrooms and individual family ones as well. No one wouldve noticed! The bathrooms were also very gross by the end of the day as well. Larger mini fridge and microwave available. Who is monitoring guest coming and going? If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. It's only been open for 3 weeks and already this many issues! Enough about the food. November 29, . And the most pleasant surprise the 'store to cash in tickets'- AWESOME!!! There are employees just moving around at snail pace. We're in it together Your safety & security is our #1 priority. Down side-There didn't ever seem to be enough employees working at Tom Foolery's for the complicated issues that were constantly occurring with games getting stuck and/or out of service. LOTS OF WALKING! LOTS OF WALKING! Nope. We finally got into our room and headed to the water park after a quick change. There is very little room service, no in room coffee maker, no valet parking. Next time I am going to look into renting a cabana. 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Just didn't cut it for my family.Overall, great experience and I would go back again. The staff was friendly and courteous everywhere we went at both places.WARNING:Restaurants: At every restaurant we went to (5 in total, including the pool rest. All the F&B outlets are just ehh. The stones are composed of dolerite, a particular type of igneous rock which can erode to give the appearance of straight and regular blocks suggesting artificial construction. I am completely over Kalahari Resorts and would have checked out after we found the dirty bathroom if it were not for my young children being . Holiday weekend it is gonna be complicated right? 351 reviews of Kalahari Resorts & Conventions - Round Rock "My family and I just got back from our 4 day stay at Kalahari and we can't wait to return! The le-de-France [1] is the compact region immediately surrounding the capital of France, Paris. I would not pay for this again. Water park- Overall awesome. Just keep luggage in car and save the $250! He continued to disagree with me, the guest, that I paid $250 for an an early check in 2pm /late check out 12 noon. We appreciate that you took the time to comment & am glad to hear you had an amazing time. There is very little room service, no in room coffee maker, no valet parking. My child Is hungry and this is one inconvenience too many. I asked her why it was so much and she said it was due to the toppings. Lots of games, lots of rides, lots to do. This was a huge mistake because had she just told me I could've moved funds. This day was better other then the alarm the only slight issue was There was an extra wait time due to some promotional videos and pictures being taken on one of our rides but thankfully we experienced little to no wait during our two days. She seemed confused at times and poorly trained to handle customers. Perfect for us. Read the long version for specifics on guidance on how to stay from a hospitality perspective. We can't thank Xian and the staff enough. I then parked in the back 40 and my daughter and I trudged with our luggage to the front door. Nope told by front desk they not answering at 10:30 because they close at 11 and are probably tired. LOTS OF WALKING! Spent hours in there. We were told our rooms would be close and on the third floor. Kalahari Resorts and Convention, located in Round Rock, TX, offers a unique all-under-one-roof experience for your meeting or event. Enough about the food. How many families can afford $24 a plate for dinner? The pool is huge! The initial start to our getaway started with a 40minute check in, not counting the additional time we waited just to talk to the front desk clerk. No one wouldve noticed! Perfect for us. Harassing guest to move their cars needs to stop. Clearly the guest are unloading as quickly as possible. Their ropes course is even bigger. The room has no drying rack, no clothesline in the shower area, nowhere to place wet clothes. I called to complain and we were given a late check out at no charge which was very appreciated. Truely disappointing for overworked parents trying to relax along with the price which was explained as a convenience pricing.what? Buy my 74 yr old mother didn't need one in the end. Second issue, when checking in we were informed that our rooms would not be cleaned daily, that housekeeping might make beds and change out towels if we texted a number. Their ropes course is even bigger. more. It's worth it.but will be taking out a second mortgage for the next round! The toppings were $4.50 a topping! Clement had found a geological curiosity, dating back 180 million years to the great upheaval accompanying the birth of the Drakensberg Mountains in South Africa.[3]. We closed at 10. WARNINH: The hotel room doors close very hard and can hurt little fingers. There is a Starbucks, Ice Cream Shop and a full market open all day. We like pizza! Anywhere but Kalahari. First issue, the line to check in was INSANE. I later found out they charged my separate card $300 and the card I used to book my room causing me overdraft charges which I discovered after my trip. The disappointment in your stay is evident. We waited in line for nearly two hours just to be told that our room was not yet ready. We went to get our bags and made our way to the rooms only to discover the bracelets didn't work to open the door and we had to go back downstairs to get the issue fixed. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Needless to say I will never go back. Check in can be long too depending on time of day you arrive. Zip lines, rides, rock walls, bowling, escape room, laser tag are all extra. Review tags are currently only available for English language reviews. Not the best job in keeping out noise from the corridor. Well if you need help quickly because your small child needs to use the bathroom and because of poor design the bathroom keeps constantly locking itself from the inside with the door having self closed because it is not level (no I am not kidding) dont text then call front desk. Waterpark passes are included with an overnight stay. The gym is very well equipped. Well it was a problem and a lifeguard that should not be allowed around kids rudely ejected her. The rooms are fine. Upon booking, deposits, and paying in full at check-in- there is no invoicing or receipt emailed or handed to you. Clement concluded that Farini went deep into Southern Africa, but he never actually went to the heart of the Kalahari where he claimed the Lost City was sited. The history reports the existence of a ruined city found in the Kalahari Desertin southern Africa. Last minute changes I guess. Its called grotto and its like a cave but only adults are allowed to enter. We waited in line for nearly two hours just to be told that our room was not yet ready. Over and over this was witnessed. Seriously? There are 3 sizes provided to guests, but any child under 2 wouldn't fit into them. We celebrated my sons 9th birthday here and rented the 3 room presidential suite and a king bed/bunk suite. Left by men to decay and rot. Absolutely disgusting! 2. Kalahari Resorts & Conventions 3001 Kalahari Blvd. Kindly email TXConnect@KalahariResorts.com, include your reservation #, email address & phone # as well as reference your Trip Advisor review. Just keep luggage in car and save the $250! One of the coloda beverages is $35. But for being a "family resort" Im disgusted. The spa is 4-star worthy. Hi whenag2018! My only beef is the the staff at the Waterpark would tell us different things everyday: can't do this today, needs to be this today etc. But every F&B on the resort is over priced. Beds were very comfortable (soft). . Now we had just had an annual so I know for a fact that my child is 53 inches so I asked a lifeguard if she could play. Again, just not going to work out in such a Foodie location. Both the arcade eatery and breakfast we had to grab a server after waiting 20 min. When one thinks of themed family friendly resorts what comes to mind? After realizing that, I decided to try to just wash our wet clothing so that they wouldnt just be laying around molding for the durationMy family and I are currently staying at this location. She never did anything that would need a pass. Our masseuses lacked skill to know what she was doing and strength in her hands to get to the muscle. Please see our partners for more details. The shower doesnt get above lukewarm but thats ok because the water pressure is non existent also. This is the version of our website addressed to speakers of English in United Kingdom. What are we to do for breakfast??? OkayLong version now: There are several kinks that need to be worked out. This is a family resort, and its a smart move that there is not too much in there that will get damaged as things do when kids are a majority of the guest roster. Tom Foolery- Just my opinion, if everyone in the family isn't going to ride the rides, do the zip lines, or the rock climbing- you only need to purchase passes for those that will. Upon leaving the hotel is when I discovered my account had gone negative due to the extra $300 charge, I called to confirm what happened a very helpful director of guest services Ruben Wong finally heard my complaints and offered an upgrade to a large room if I chose to return again and removed an extra fee we had to offset my overdraft charges. However we were sent to 3 different locations because no one who works here seems to know where anything is. Lots of games, lots of rides, lots to do. Or a $500 glass of wine? But you don't actually need any sort of pass to enjoy Tom Foolery. 3. ft. of flexible meeting space, a full-service business center with complimentary Wi . Places are grossly overpriced. The facility is new and very nice with the safari theme. Now, we knew the food was $$$$. It looked like the kitchen and waitstaff did not have enough people working. Ok fine Ill use their text service for the front desk! The service issues will eventually work themselves out. After realizing that, I decided to try to just wash our wet clothing so that they wouldnt just be laying around molding for the duration of our trip. Zip lines, rides, rock walls, bowling, escape room, laser tag are all extra. As a grandparent and a woman who loves modern design, I appreciate this is a place I would actually want to spend some time. B-Lux was decent. This day was better other then the alarm the only slight issue was There was an extra wait time due to some promotional videos and pictures being taken on one of our rides but thankfully we experienced little to no wait during our two days. First issue, the line to check in was INSANE. Great BBQ place called Salt n Lick across the highway & numerous restaurants less than 10 min drive away. Tripadvisor performs checks on reviews. Clement claimed his study of Farini's description of his route highlighted inconsistencies in Farini's story. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. For Texas/Austin standards.take the time to run out to the local restaurants occasionally. Same with checkout. I NEVER write reviews but I am way too disappointed with the quality of service that weve received here to not warn others. Beds were very comfortable (soft). Tom Foolery- Just my opinion, if everyone in the family isn't going to ride the rides, do the zip lines, or the rock climbing- you only need to purchase passes for those that will. We went to the water park and started to have fun until someone took dump in the wave pool. I kept it together until after the fireworks show. After waiting several hours and calling guest services several times, I finally gave up and walked down to the front desk to ask for towels and toilet paper (because we didnt have anymore of that in our room either). Over and over this was witnessed. $7 for a domestic beer. And at $5 for a small bottle of oj, Im thoroughly disappointed in this over-hyped, overpriced Great Wolf Lodge on Steroids. In the century between 1850 and 1950, when most areas of France were losing population, Paris attracted migrants from all over the country, as well as a large number of immigrants. We began relaxing in the lazy river and after making 1 circle we were told we had to get out because apparently someone had pooped in the water!! Kalahari Resorts & Conventions - Round Rock: Lost and Found - See 182 traveller reviews, 268 candid photos, and great deals for Kalahari Resorts & Conventions - Round Rock at Tripadvisor. However, its cold, unfriendly. Absolutely disgusting! Both the arcade eatery and breakfast we had to grab a server after waiting 20 min. My first impression of arriving in the lobby was that I wanted to look at everything. Prices are the average nightly price provided by our partners and may not include all taxes and fees. A city once grand and sublime, Show more Show more Kalahari Resort. Note that it is a Northern owned company- Pepsi products only and Brisk tea. Activities: Waterpark is the only feature that comes with your stay. 3.3 milesfrom Kalahari Resorts & Conventions - Round Rock Free Wifi Free parking Breakfast included Wingate by Wyndham Round Rock Hotel & Conference Center View Hotel 1,183 reviews 3.4 milesfrom Kalahari Resorts & Conventions - Round Rock Free Wifi Free parking Breakfast included Quality Inn & Suites Round Rock View Hotel 470 reviews On top of that my family had a wonderful time at the resort and want to go back! Staff didnt feel it important to post this anywhere. Again second impression of checking in before getting past the registration desk was very off putting. Its also blissfully quiet on our floor. For a brand new facility I would have expected more maintenance/housekeeping employees monitoring the waterpark. We cant hear all the kiddos running round above which is a win in our book. Perfect for us. Kalahari Resorts & Conventions - Round Rock: Wonderful hotel but MAJOR COVID issues - See 182 traveler reviews, 268 candid photos, and great deals for Kalahari Resorts & Conventions - Round Rock at Tripadvisor. Thank you. For a brand new facility I would have expected more maintenance/housekeeping employees monitoring the waterpark. Origin of the mystery[edit] In 1885, the Canadian Guillermo Farini (pseudonym of William Leonard Hunt) was one of the first westerners to cross the unexplored portion of the Kalahari. The attraction was closed for 2-3 hours to sanitize it. This was our 1st stay with Kalahari Round Rock and it will be our only. Places are grossly overpriced. Review tags are currently only available for English language reviews. What? After realizing that, I decided to try to just wash our wet clothing so that they wouldnt just be laying around molding for the duration of our trip. 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