With unique events that will make your stay an unforgettable memory such as a party in Punta Cana, in Rivera Nayarit or in Imbassai with the best themes designed just for you. You believed your contract was governed by Mexicos laws, which require a cooling-off period. A 50 percent or more discount on travel. IRS delays tax deadline for Bay Area, but California hasn't followed: What should you do? Discover the benefits offered by PALLADIUM REWARDS, the Palladium Hotel Group loyalty programme created and designed for you to enjoy even more experiences at our . The gastronomy being an important aspect for us, our talented Chefs do their utmost to please all palates; It is enjoyable to read that we were able to conquer yours.Moreover we thank you for your wonderful comments on service which of course have been shared with the entire team. All-inclusive five star resorts whose repertoire includes luxurious services for families, couples and groups, as well as a wide range of services for the business traveller or wedding guests. On its site, Palladium promises "access to over 8,000 destinations" but do you really need a travel club for that? Forums Palladium Travel Club. . Q: We recently stayed at the Grand Palladium Bavaro in Punta Cana, Dominican Republic. At this point, I am so fed up with the company that I no longer want the club membership and I want to cancel. My wife and I decided to return to the Grand Palladium Colonial to celebrate Xmas & new year,this being our third visit to this beautiful hotel/resort.Everything was as wonderful as our previous visits, the food gorgeous as usual,the scenery stunning but for us it's the staff who are so friendly and helpful who made our holidaySo a big Hello and THANK YOU to our favourites Santiago and Valentin brilliant and funny and also to Rosa and Maria we love you. That night my boyfriend proposed and the next morning called the travel club people and they had a wedding for us!!! Contact him at elliott.org/help or chris@elliott.org. !, the best way to travel between our Palladium Hotels and Resorts, The Royal Suites and more. ( this is true for all guests), PTC Members Offers and Promotional Discounts, Friday evenings are now more special with our weekly event Members Taquiza! The best discounts arent even confined to Black Friday anymore. First, my airfare discount is only for a maximum of 2 flights ONLY if I book a 1 week hotel reservation through world-pass. Fifty percent is due at signing and the balance can be paid off monthly at zero percent interest. The opportunity of a lifetime to take that dream vacation at a much more affordable price will be closer than you think this Black Friday. I believe I have the legal right to cancel my membership, and we want to exercise that right. But the truth is, as bad as timeshares are, these clubs aren't any better.In fact, they're worse. We paid $8,174 as initial payment, which included a deposit and administrative fee, using our credit card for a 30-year package with 60 all-inclusive weeks. Ranked #2 of 3 hotels in Jamaica and rated 4 of 5 at Tripadvisor. Some issues:1) the kids club is not well run. Now the world-pass company does give some discounts, but it is nowhere near the discounts I could find online through other sources. And I see no reason to change my opinion about travel clubs. As a Palladium Travel Club member, you are entitled to preferential rates in all the group hotels, which means a wide range of options to enjoy with your family, your special someone or your friends. Please see our partners for more details. You can unsubscribe at any time. First, my airfare discount is only for a maximum of 2 flights ONLY if I book a 1 week hotel reservation through world-pass. By then, it may be too late. It sold you the club membership in a high-pressure environment, when your defenses were at their lowest, while you were on vacation, and it should immediately refund the money. And up to a 20% discount on your booking via the website or by phone. Is this how a company should do business?Overall, the resort is great, beautiful beaches, the food is really bad, but the atmosphere and excursions are great. Grand Palladium Lady Hamilton, All Inclusive Resort & Spa, Jamaica: 6,206 answers to 1,801 questions about Grand Palladium Lady Hamilton, All Inclusive Resort & Spa, plus 10,881 reviews and 10,410 candid photos. Price is per person based: 2 adults . Unless you're a returning guest, you can't make a dinner reservation. Desde nuestro inicio en 2009, nuestro objetivo siempre ha sido premiar y cuidar la lealtad de nuestros clientes ms fieles, quienes ao con ao nos eligen para disfrutar de sus vacaciones y seguir compartiendo momentos con nosotros. it was nothing fancy, but very . Now the world-pass company does give some discounts, but it is nowhere near the discounts I could find online through other sources. Get Morning Report and other email newsletters. Buy one/get one free airfare, or a companion certificate. Despite the fact that sometimes the average waiting time for the thematic restaurants a la carte is more than we desire, it is the better way to offer this extra service for free to all our guests. Grand Palladium Costa Mujeres, All Inclusive Resort & Spa, Playa Mujeres: 8,269 Hotel Reviews, 7,813 traveller photos, and great deals for Grand Palladium Costa Mujeres, All Inclusive Resort & Spa, ranked #10 of 14 hotels in Playa Mujeres and rated 4.5 of 5 at Tripadvisor. Your session has expired. Grand Palladium Lady Hamilton, All Inclusive Resort & Spa, Lucea: 11,574 Hotel Reviews, 10,401 traveller photos, and great deals for Grand Palladium Lady Hamilton, All Inclusive Resort & Spa, ranked #2 of 3 hotels in Lucea and rated 4 of 5 at Tripadvisor. On the tours listedthe TC covers $25 on adults and $18 on children. The reservations in advance are only necessary for the Punta Emilia Beach restaurant, the special BBQ and the Sumptuary Japanese restaurant. Cap Cana is a luxury hotel located in the most exclusive part of Punta Cana, on the east coast of the Dominican Republic and just 10 minutes from the international airport. Travel Troubleshooter: Lyft charged me $80 for damage to a car. Guest satisfaction is our number one goal and there is nothing better than achieving it. Travel Troubleshooter: Lyft charged me $80 for damage to a car. Join our Members Reunion Grill at La Terraza Stake House in Grand Palladium Punta Cana Resort & Spa every Tuesday. Overall nice, but a little to big for us. Thank you again for making us your choice hotel for 6th time when visiting Riviera Maya and for your lovely review; it will be a real pleasure to welcome you back and please do not hesitate contact us beforehand to organize every detail of your next stay. There are better all-inclusives than this one for similar prices. Your case is yet another reminder to pay close attention to the details in your sales presentation and review the contract carefully before you sign. Dear Noel58,There is no better reward for us to read our guests full satisfaction on their stay at our Grand Palladium Colonial Resort & Spa hotel, we are sincerely grateful for the time you took out of your day to share such a praising 5 star review on your overall holiday experience among us. World-leading hospitality group Accor is excited to announce key openings, renovations, culinary debuts and limitless experiences at iconic properties across North & Central America. Grand Palladium Palace Resort & Spa is located on the seashore of the famous Bvaro Beach in Punta Cana. Exclusive areas for members use only. That presentation for Palladiums club took almost all day and, if its website is any indication, it was filled with lofty promises and hyperbole. You'll receive a membership card and a login for the company's website, which promises you special negotiated rates on travel. Viewing 31 topics - 1 through 25 (of 45 total) With each of our campaigns such as Paradise Travel, Travel Sale or Black Sale we guarantee to offer you preferential prices so you can visit your home away from home. Kindest Regards, Lourdes EstradaAccommodation ManagerGrand Palladium Colonial & Kantenah Resort & Spa. Private check-in, PTC members-only areas inside the hotels, premium drinks, free tours, discounts at Zentropia, among others. So, I have to pre-pay for all my bookings? The perfect place to visit with your family and friends. I had a great time at grand palladium, and thus I thought it would be nice to buy the travel club membership so that I could enjoy more trips to the travel club. It is a scam and they will never help you with anything. You also had to agree to not publish or release any negative statements that could cause damage to Palladium's reputation. We only tried one a la carte, Brazilian, didn't like it. We round tripped from airport to hotel with Canada Transfer. Upon trying to resolve these issues, I keep getting in contact with staff that is not willing to help, ignores me, is rude to me, and constantly tells me they can't help me and anyone who can (managers and supervisors) are ALWAYS in a meeting. I would like to point out more about this system. We quickly alerted our credit card company and disputed the charge. But it wasnt me! Travel | Note : tours are subject to change, please verify with the Travel Club. Later, I realized that this was not true. In addition to our exclusive prices, we offer you benefits to make your stay even more enjoyable. Chicago Mayor Lori Lightfoot concedes defeat, Southern California home sales fall to all-time low, Denver just got a direct flight to this Caribbean island known for music history and vegetarian cooking, NYC Mayor Adams dismisses need to separate church and state, declares himself a servant of God, Zero-calorie sweetener linked to heart attack and stroke, study finds, Do Not Sell/Share My Personal Information. Now the world-pass company does give some discounts, but it is nowhere near the discounts I could find online through other sources. Travel | It's perfect for couples, friends, and families seeking a deluxe holiday experience that combines leisure with outdoor activities.The hotel is perfectly situated on the idyllic beachfront near the on-site and exclusive Zentropia Spa . Note : The travel club exclusive room service menus below are available only to those members who are staying in either an Ambassador Suite or a Signature Suite. The beach was beautiful, lots of seaweed that the workers tried hard to get rid of. Christopher Elliott's latest book is "How To Be The World's Smartest Traveler . It's a club especially designed for teens aged between 13 and 19, with a pool table, flat-screen TVs, an awesome X-Box One area with consoles and video games, beanbags to lounge around on and even a band room with instruments so they can put together a . So get ready to wait for up to 1.5 hours.3) The volleyball court is aweful. Answer: You have the right to cancel your contract if not legally, then ethically. What are Non-refundable promotions? You are still able view all posts and use it as always, at this time. That's why you need to head to the Palladium website on Cyber Monday to get all the best deals, where you'll soon find a range of deals exclusively available to Palladium Travel Club members for a wide variety of hotels and resorts in some of the most beautiful destinations on the planet. We are reaching out in hopes you can help us. The Colonial pool and swim-up bar was great as were the guys at the beach bar. TERRIBLE customer service and unwillingness to do ANYTHING. It is a priority to create a better travel experience for our members, which is why as of January 1, 2023, Room Service will become part of its all-inclusive service for guests staying at Grand Palladium brand hotels. All Access Digital offer for just 99 cents! At this point, I am so fed up with the company that I no longer want the club membership and I want to cancel. Can you help me get a refund? Grand Palladium Jamaica, All Inclusive Resort & Spa, Lucea: See 13,313 traveller reviews, 10,870 candid photos, and great deals for Grand Palladium Jamaica, All Inclusive Resort & Spa, ranked #1 of 3 hotels in Lucea and rated 4 of 5 at Tripadvisor. Or perhaps youll find the perfect gift for that special someone in your life Black Friday hotel deals to the most exotic destinations, Go online for the best Cyber Monday hotel deals, Grand Palladium Bvaro Suites Resort & Spa, Grand Palladium Lady Hamilton Resort & Spa, Grand Palladium Costa Mujeres Resort & Spa, Family Selection at Grand Palladium Costa Mujeres Resort & Spa, Family Selection at Grand Palladium Vallarta Resort & Spa, Grand Palladium White Island Resort & Spa, Grand Palladium Palace Ibiza Resort & Spa. Here you have the principal information about Palladium Travel Club. Grand Palladium Bavaro Suites, All Inclusive Resort & Spa: Beautiful Resort; Adequate Staff; Inconsistent Beverage Service; Terrible Food - See 16,322 traveler reviews, 11,908 candid photos, and great deals for Grand Palladium Bavaro Suites, All Inclusive Resort & Spa at Tripadvisor. Palladium Hotel Group. The package prices range from $508 per person to $14,125 per person. Now can you can enjoy an exclusive massage exclusive for members, at theZentropa Palladium Spa & Wellnesscabin, located at the Colonial pool area in Riviera Maya. Just say NO. Please log in again, Your password has been modified successfully, Unique benefits with Palladium Rewards >. HORRIBLE HORRIBLE HORRIBLE HORRIBLE. After every weekend comes Monday, but they dont all have to be sad and melancholy occasions - Cyber Monday, in fact, should be welcomed with open arms. And it offers personalized service but doesnt the hotel chain offer good service to all of its guests? Should you be able to cancel your membership within a certain period of time? Related Articles Christopher Elliott is the ombudsman for National Geographic Traveler magazine and the author of How to Be the Worlds Smartest Traveler. You can read more travel tips on his blog, elliott.org, or email him at chris@elliott.org. The Resort shares facilities and services with the Grand Palladium Lady Hamilton Resort & Spa.. Most Luxurious Mexico: Grand Palladium Costa Mujeres, All Inclusive Resort & Spa - See 8,274 traveller reviews, 7,589 photos, and cheap deals for Grand Palladium Costa Mujeres, All Inclusive Resort & Spa at Tripadvisor. On Black Friday and Cyber Monday, the Groups hotels and resorts become even better destinations with a range of fantastic offers that will be available very soon indeed. The exclusive Cap Cana area has become one of the most sought-after destinations for premium holidays in the Dominican Republic. We visited the Grand Palladium Jamaica Resort & Spa recently. Book. A typical club will offer an annual membership and may also charge an "initiation" fee. Two days after we purchased the club membership, we decided to cancel and notified Palladium of our decision. Don't wait until after you're back in your room, or back from vacation, to have second thoughts. If youre thinking of booking a getaway with your partner, friends or family to the bustling island of Ibiza, or perhaps organizing an unforgettable vacation to a resort on Mexicos Riviera Maya, or even planning an anniversary or honeymoon trip to an adults-only hotel in Cap Cana in the Dominican Republic, all you have to do to achieve your wildest travel dreams is pack your bags, thanks to our Black Friday deals available very soon indeed. Grand Palladium Lady Hamilton, All Inclusive Resort & Spa, Jamaica: 6,206 answers to 1,801 questions about Grand Palladium Lady Hamilton, All Inclusive Resort & Spa, plus 10,882 reviews and 10,410 candid photos. There are two numbers (palldium travel club and world-pass) who keeps telling me I have to talk to the other to fix my issues, yet nobody ever resolves anything. Now $285 (Was $608) on Tripadvisor: Grand Palladium White Sand Resort & Spa, Solidaridad. You can enjoy our All Inclusive plans in the resorts located by the sea in dream destinations such as Riviera Maya, Jamaica, Costa Mujeres. Thank you for referencing many of our team members by name, as we are now able to reach out to them individually and let them know how they made such a positive impact on your stay as we know this will mean a great deal to all of them. Don Perry uses a snowblower to clear the snow from the sidewalk in front of his home in New Bedford, Mass., on Tuesday, Feb. 28, 2023 as residents dig out of the only snow storm of the season. Palladium Hotel Group is a Spanish chain based in Ibiza (Balearic Islands), with over 40 years of experience in the hotel business sector, and one of the most influential Spanish companies worldwide. Palladium's club offers tailored programs with exclusive benefits for all its members, according to the company. My husband and I thought it made sense. First of all we would like to express our sincerest gratitude for your praising words towards our resort, the wonderful atmosphere and the beauty of our beach are undoubtedly somo of our hotels main strengths. A: Palladium should have offered a no-questions-asked refund when you asked for one. We signed a contract and paid $1,540 for our membership . Taxes and fees that are shown are estimates only. Thus, we will be able to make you feel at home thanks to the attention of the staff, the . This includes its Caribbean destinations, such as: Dominican Republic. A short distance from the famous Punta Espada Golf Club designed, Los Establos horse riding centre, and Scape Park natural theme park. However, here goes. (Two of Palladiums properties are in Mexico.) It is always a great source of motivation for our staff to hear that our guests appreciated their services and attention to detail. we are thrilled you had such a pleasant holiday experience and are grateful for the time you spent to share your satisfaction on Tripadvisor and help other potential guests decision.First of all we would like to express our sincerest gratitude for your praising words towards our staff, their genuine kindness and commitment to ensure that our guests are fully enjoying their stay is undoubtedly one of our hotels main strengths and we will make sure to share your heartwarming words with them. Man fatally injured when SUV falls on top of him near Gages Lake, Antioch officials want to focus on plans rather than gender-identity debate; This is a distraction from getting these projects completed. 517 rooms: 390 Junior Suite; 74 Suite; 48 Romance Villa Suite; 4 Ambassador Suite; 1 Signature Residence The travel club is a little vague about the benefits and the costs. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Grand Palladium Bvaro Suites Resort & Spa, Grand Palladium Lady Hamilton Resort & Spa, Grand Palladium Costa Mujeres Resort & Spa, Family Selection at Grand Palladium Costa Mujeres Resort & Spa, Family Selection at Grand Palladium Vallarta Resort & Spa, Grand Palladium White Island Resort & Spa, Grand Palladium Palace Ibiza Resort & Spa. The luxurious TRS Cap Cana Hotel is surrounded by 2,500 hectares of lush tropical forest next to a long pristine beach. Obviously, the greatest benefit that most members would recognize would . We are glad to read your satisfaction on the location of the renovated Junior Suite we accommodated you and you enjoyed our facilicities such as pool and bars and our complet enterteinment program. Canal oficial de Palladium Travel Club. On top of that, the "3-year membership" was only for 2 years. On its site, Palladium promises access to over 8,000 destinations but do you really need a travel club for that? Grand Palladium Punta Cana Resort & Spa: This Review is of the Travel Club. They forgot about my son in the waterpark. Our Vacation Club offers tailored programs with exclusive benefits for all our members. Palladium Hotel Group has 8 very clearly defined options to satisfy every single travel need you might have. It dates back to 2005 and, ever since, has become the best day of the year for picking up your laptop, phone or tablet and bagging all the very best bargains online. I would stay at the Barcello Maya Beach or Bahia Principe rather than the grand Palladium. Thank you for referencing Nahum from reception by name, as we are now able to reach out to him individually and let him know how they made such a positive impact on your stay as we know this will mean a great deal to him. Keep in mind that the more specific the request the less likely it is to be fulfilled. The hotel is also close to an exclusive marina where you can enjoy boat trips or try your hand at fishing and diving. We do have different types of memberships, because we want to offer you a program that fits better your needs, there is some members that like to travel few weeks per year, or another ones that travel just one week, theres some of you that you always travel with your kids and other that travel without kids, but, I can tell you that pretty much ALL the members has the same benefits (presidential members has a little bit more) when you are staying in any of our resorts. It gives you booking priority but is that worth $1,599 (as a down payment)? I list the names, numbers and emails of the Palladium Travel Club executives on my consumer-advocacy site. Check in was good, the bell man took us in a cart to our villa. Black Friday started as a shopping event in the United States when stores profit margins went from red to black. Travel Troubleshooter: The air in a Vrbo rental is unbreathable. They have archery, rifle shooting, and a gym, but you have to be 18 or older. Palladium seems to gloss over the costs, and its also vague on the benefits of its club. Sample question from its site (http://www.palladiumtravelclub.com/en/faqs): How can I get the best out of my membership? (Hmm, you might start by telling me how much it costs.). Travel Troubleshooter: AeroMexico canceled my flight, but I want a refund, not a credit On top of that, the "3-year membership" was only for 2 years. Lets assume that this whole operation is on the up-and-up and that you had signed up in good faith. We paid . Rooms. Are you looking to make the most of your holidays? At Palladium Travel Club we work to give you unforgettable vacations in the most exclusive Hotels and Resorts of Palladium Hotel Group in America and Europe. While there, we attended a presentation for the. A short distance from the famous Punta Espada Golf Club designed, Los Establos horse riding centre, and Scape Park natural theme park. And up to a 20% discount on your booking via the website or by phone. Lock in the lowest price from these sites. Question: We recently stayed at the Grand Palladium Bavaro in Punta Cana, Dominican Republic. Miss Manners: I shouldn't call because the phone scares people? Find a Travel Agent ; Help. You might have reached out to one of them in writing to see if you could cancel the down payment on your Palladium Travel Club membership. Grand Palladium Bavaro Suites Resort & Spa: Palladium Travel club - See 15,901 traveler reviews, 11,782 candid photos, and great deals for Grand Palladium Bavaro Suites Resort & Spa at Tripadvisor. Ranked #2 of 3 hotels in Jamaica and rated 4 of 5 at Tripadvisor. VIP treatment at Zentropia Spa & Wellness Center, including: Loving The Palladium since 2003 " Live Vicariously ", Bienvenidos! We paid $8,174 as initial payment, which included a deposit and administrative fee, using our credit card for a 30-year package with 60 all-inclusive weeks. The new Grand Palladium Costa Mujeres Resort & Spa is a bright and stylish 5-star beachfront hotel located in a privileged spot of Mexican Caribbean, Costa Mujeres beach, about 30 min away from the town of Cancn and its international airport. While there, we attended a presentation for the Palladium Travel Club, which offers access to other Palladium resorts. 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Me How much it costs. ) nowhere near the discounts I could find online other... 25 on adults and $ 18 on children Bay Area, but a little big. Premium holidays in the United States when stores profit margins went from to! But California has n't followed: What should you be able to cancel your membership within certain... Should n't call because the phone scares people Palace Resort & Spa recently and that you signed... When you asked for one exercise that right goal and there is nothing better than achieving it now the company... 1 week hotel reservation through world-pass your holidays a companion certificate where you can more... And diving still able view all posts and use it as always, at time. Every Tuesday for Bay Area, but a little to big for us!!!!!!!.