Anonymous on 3 Jan 2020. You can either buy a standalone router and continue to use your Openreach modem or you you could buy a combined VDSL modem/router and replace both Openreach modem and Hub3 with the one device. Q11. How would you resolve conflict in a team? FREE 30 days access to our BESTSELLING online Interview Training Course! This may include running new cables, or disconnecting old extension wiring and powerline adapters. BT STEM Crew is a new digital education programme for 11-16 year olds. Q2. What do you like about them? Thank you so much for this!Honestly this information gave me a sense on how to handle my interview as well as improve my interview skills. var scp = v.createElement("script"), Part of its remit is investing in upgrades to ensure the network is capable of supporting the fastest possible broadband speeds. These bonuses include free guides, powerful online training and more! We are using cookies to give you the best experience on our website. and independent advice on what to buy. Check out this example answer: Do your research Get started by setting up a Google Alert for BT. I am a fast learner and I love learning new things that help me to do my job better. Full Suggested Answer & Detailed Response, Question 5, Confused? For example, your day may commence by having to attend a customers home to solve a problem with a network, before moving on to connect a new customer to the broadband network. Please click here. Interestingly, as the UK still remains part of the EU, regulators are still beholden to their counterparts in Brussels. Richard guarantees the answers contained within this product are unique and will help you stand out from the competition. Who has created the answers to the interview questions? well if we want competitive prices we need multiple networks. We recommend doing this now to save time in the future. Put simply, Openreach is the part of the BT Group that runs the UKs entire broadband infrastructure. No two days are ever the same as a BT Openreach Engineer, and with formidable training, benefits and a great salary, it is a job you are likely to find highly rewarding. Where do you see yourself in 5 years? I want to exploit my talent and experience. What is BT doing better than its competitors? If you are an employer and interested in working with VERCIDA to promote your diversity and inclusion initiatives and attract the best candidates, please call 02037405973 or email [emailprotected] for more information. Remember health and safety, prior to conducting any work you would complete your own risk assessment. Now INSTANTLY download the suggested ANSWERS to all the BT OPENREACH ENGINEER INTERVIEW QUESTIONS and PASS your interview! I have an interview today ill update you on how i do :). Tell me a time when you worked with someone who had a different style to you? DOWNLOAD RICHARD MCMUNNS 23 OPENREACH ENGINEER INTERVIEW QUESTIONS AND ANSWERS PDF GUIDE BELOW! Describe a situation where you went above and beyond to provide high-quality customer service? Most candidates will sit a Kenexa numerical reasoning test, which will assess your ability to understand and apply numerical data. Its a great idea to practice your interview technique in advance with a friend or family member. (Maximum allowed file size is 5MB and available formats are doc, docx, Soclear your diary and focus on preparation, research and practice. The Academy is a digital resource that groups people in similar roles throughout the business, via our internal social media profiles. How do you adapt to change?Q15. environment. You can find out more about which cookies we are using or switch them off in settings. Get all 26 interview questions and suggested answers for your interview, plus FREE bonus access to our bestselling online interview training course, which contains over 50 powerful video modules to quickly get you interview ready (and they work for ANY interview). The full list of competencies is: Customer - We are here for our customers Team - We help each other achieve more Included as a bonus, you will get Richards insight to this question, top tips, and 3 BRILLIANT ANSWERS you can use! Category: Industry News, community, Opportunity, experience, customer service, driving licence, trainee engineers. Q8. BT then takes over the process again at the assessment centre stage. What did you do? You may then have to make your way to a local business to resolve a recurring network issue, or you could attend a street cabinet where you are required to install the latest technology to keep the people in the local area connected. When expanded it provides a list of search options that will switch the search inputs to match the current selection. - Unique, top-scoring ANSWERS to difficult BT Openreach Engineer interview questions.- TIPS on how to STANDOUT during your Openreach job interview.- Further resources (including these slides) to help you SUCCEED!OTHER USEFUL BT OPENREACH ENGINEER INTERVIEW VIDEOS:BT Interview Questions and Answers: https://youtu.be/B-GoI-N4FbsMock Interview Questions \u0026 Answers: https://youtu.be/KCm6JVtoRdoBT Openreach Engineer Graduate Scheme Interview: https://youtu.be/VXoAP-9-gVwBT VIDEO Interview tips: https://youtu.be/CwFDm2KiKpI23 BT OPENREACH INTERVIEW QUESTIONS AND ANSWERS:Q1. How and what were the lessons learned? Richards People Management Interview Questions and Answers Slide Deck people management skills are critical for any managerial role, and therefore form an integral part of a managers interview. Q24. I want to work here because I share your vision for [company goal from the job advert or your research]. While that says little about the UKs decision to leave the EU, it does demonstrate how the Openreach issue is important enough to reach beyond the borders of the UK itself, as any decision to separate the service from BT would likely have caused the companys equivalents in other EU member states to rally around BT for fear of a precedent being set that could lead to similar developments in their own countries. God bless u mate and taking the time to help a lad out like mw who is in over his head. You can find out more about which cookies we are using or switch them off in settings. Heres the FULL LIST of BT OPENREACH ENGINEER INTERVIEW QUESTIONS: Thank you for inviting me to be interviewed to become an Openreach Engineer. Research the company One of the reasons recruiters and hiring managers ask this question is to determine how much you've researched the company. Richard guarantees the answers contained within this product are unique and will help you stand out from the competition. If you cancel before the 30-day trial ends, you will not be charged. A BT monopoly on It's says in this article why do we need multiple networks? Thats the end of your BT interview. As an Openreach Engineer, you will have numerous tasks and duties on a daily basis. You are likely to get asked the following two questions during your interview, and you must have answers already prepared for them: Perhaps one of the most important tips we can offer you is to make sure you have a good understanding of health and safety and risk assessment before you attend your BT Openreach Engineer interview! The BT video interview is an online interview in which you are presented and readout prerecorded interview questions via your laptop, PC, or smartphone. Rule of thumb: be yourself, manage your time well, and try to find ways of demonstrating that you have the BT values. scp.async = true; You can cancel anytime by contacting us via our contact page or email. Still not convinced? No minimum term. With the government aiming to provide superfast broadband to 95% of UK premises by the end of 2017, Openreach certainly has its work cut out to connect the nations homes and businesses to fibre lines. This is a one-to-one interview and it typically includes a couple of general questions about your CV, interests and previous experience. What do you think are the technology trends that will affect BT? This not only shows you understand the role and qualities BT are seeking, but you are also backing up your claims that you can fulfil the role with your prior experience. } ); Let us know your thoughts on the latest Openreach developments in the comments. In particular, the report highlighted long waits for fibre broadband installations, an issue which is at the heart of much of the controversy surrounding Openreach. Thank you so much! To be a competent Openreach Engineer you must be capable of communicating with customers whilst they are at work or in their home; enjoy the feeling of helping people to resolve their problems or issues that could occur with their broadband, phone, or network; and be prepared to demonstrate outstanding customer service and care at all times. God bless u mate and taking the time to help a lad out like mw who is in over his head. How is this advantageous compared to other project management methodologies? QUESTION: What is the culture like within Openreach? Tell me a time when you had to make an important decision with limited information? That means its concerned with maintaining and upgrading the local network between the BT exchange and the phone socket in your home or business, otherwise known as the last mile. These questions are both designed to understand your fit with the organisation and your likely enduring interest in the role. Learn more. Get started by setting up a Google Alert for BT. please use the contact form HERE. BT has always, and still does, own the majority of the network itself, but Openreach was created with a view to making the network available to all. There have been concerns that Openreach has not been independent enough from BT. Tell me a time when you had to work under pressure? ChannelID: '5f2bc16e3709e324807ce0c1', Download Richards 26 Brilliant BT Interview Questions and Answers guide below to help you fully prepare and pass your interview! All the questions featured were asked during my interview and on the next day I received a phone call telling me Im hired. Ensure any opinions you express publicly are not too confrontational. BT and Openreach are heading their separate ways but what does this mean for you? The answers to the FULL LIST of interview questions featured on this page. For example, if the job description states they are looking for someone who is adaptable to change, think of a time where you were adaptable and open to change in a previous situation, and work that into your interview answers. VisitourAbout BTpage on our website, and research our competitors to see what they're up to. Who are some of the clients that BT deals with? Please proceed to the next step. Full Suggested Answer & Detailed Response, Question 2, Tell me about a time you worked in a team or on a project. Give me an example when you provided great customer service.Q19. What skills are needed to demonstrate good customer service? Unlike many graduate programmes, at the end of the two years theres a guaranteed job with us and, with a personal development plan tailored to your needs and access to senior leadership; progression is all but guaranteed for the hard working and enthusiastic. Tell me about a time when you had to overcome a difficult challenge?Q. BT Openreach was established in 2006, owns the telecommunications pipework and phone cables in the UK, and employs 32,000 people. The skills I have are numerous, including being able to work to strict deadlines, a desire and passion to deliver excellent customer service, the ability to work well under pressure, and also a level of commercial awareness. Full Suggested Answer & Detailed Response, Question 12, Do you believe youll be joining a workplace that has a welcoming and open environment? I grew up in a rural area in Carlisle, just north of the Lake District. Take a look at our customer reviews and feedback where our customers share their positive buying experiences and more importantly the time-saving success our resources have given them (hint: they passed their job interview). Font: '', When have you had to challenge unacceptable behaviour. Why do you want to work as an openreach engineer? Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings. Interview question for Civils Gang Member.Why do you want to work for BT openreach. Tell me about yourself. 2023 PassMyInterview.com. scp.type = "text/javascript"; If you purchase through links on our site, we may earn a commission. IAB_Category: 'IAB1', Thirdly, our interview guides and training just work. It was great to host HM Treasury and Women in Finance Charter signatories at our London office for a State of the Nation event on gender parity in financial services. Firstly, these interview questions and answers are created by us and our team of experts we have all the answers to your questions and will help you succeed (like weve been doing for the last 14 years) and we update our material frequently. Why do you think you will be a good Openreach engineer?Q12. Give me an example when you provided great customer service. Why was it important? We help close the gap. Full Suggested Answer & Detailed Response, Question 8, Your questions and answers helped me tremendously to land my first Tech job. Thereafter, its just 27+vat per month. Today, we have millions of users a month from around the world, and assess more than 1,000 products a year. 1. . Thanks so much for making these. All rights reserved. Suggested answers verified by our panel of interview experts. Tell me about a time you failed? Tell us about yourself and the skills you have applicable to this role with BT? Gave information on the company and how stable they are. Protecting consumers & delivering content, UK individual Capital Gains Tax & your BT shares, Applying responsible tech principles across the value chain, Supporting small businesses to go digital, Partnering with charities on digital skills, Working with suppliers to get to net zero, Building towards a circular BT and beyond. Q7. What did it involve? OPENREACH ENGINEER Interview Questions and ANSWERS! You are the tops! At BT and Openreach were encouraged to continually learn and develop, together. Tell me about something (like a project) that youve done and youre really proud of. i[btoa('video intelligence start')].init(config); When preparing for a BT interview, the first thing you should do is download a copy of the job description and get hold of BTs values. Give me an example of when you witnessed a colleague breaking health \u0026 safety rules at work.Q9. setTimeout( function() { Topics that have previously been allocated include: There are usually 46 candidates involved in the group exercise. Where possible, try to avoid carrying objects in your pockets as this will help aid the preservation of the suit lines. Why do you want to work for BT Openreach. Thank you so much for the tips and advice! I studied advertising and media at university and then moved to London when I graduated. This is a personal story that tells the hiring manager 1) your personal values are aligned with the company's values, and 2) the position will help you develop meaningful qualities in both your . Thank you so much for this, extremely helpful! Uploading your CV helps for an easier process when applying for jobs. The reason why Openreach exists is that Ofcom (the UK's telecommications regulator) needed to ensure all telecommunication providers have access to the network. In addition to the specific BT OPENREACH ENGINEER INTERVIEW Questions & Answers, you will also receive the following BONUSES: 150+ Page Interview Skills Guide packed full of interview advice, to tips from interview experts, and all of the most common interview questions with detailed answers. window.addEventListener( 'load', function() { Tell me about a time you have dealt with a negative customer and how you went about doing so. You will have around 45 minutes to complete your case study and then around 10 minutes discussing the outputs with an assessor. And dont just go through the motions. Why are you interested in network engineering? Please see our welcome email to activate your account and start your journey with us. Thank you for sharing. Your mindset needs to be focussed on giving the clearest and most thought through account of yourself and why you want the role. Q10. Wow, you give by far the best advice. The majority of the interview tends to comprise of competency-based questions, such as: If you are applying for a technical role, you should expect to be asked some technical questions are well. Full Suggested Answer & Detailed Response, Question 3, Because it serves more than 500 UK ISPs and phone providers, including Sky, TalkTalk, PlusNet and many more, BT Openreach has a huge influence on the quality of service you get in your home. You are the tops! Why? This results in a poorly worded answer where, in reality, there is little room for any error when answering this question! Women should look to wear a suit with trousers or a skirt in navy, black, or another darker colour. This typically lasts around an hour although it can sometimes be quicker. Not only will it demonstrate that you've given the role real thought, but it will also give you an opportunity to play up to the employer's ego. Q19. Expect to be asked why youve applied for the role and what you find interesting about it. Still not convinced? At the time, there was talk of Ofcom potentially ordering Openreach to split entirely from BT, but the regulator stopped short of such a drastic move. To help you prepare fully for your Openreach Engineer job interview, we have put together some important tips that will help you to pass at the first attempt! So there is no risk. Full Suggested Answer & Detailed Response, Question 11, I have applied for this position because having studied the job description I feel everything about the role is aligned with my skills, qualities, and career aspirations. Accelerate your preparation and success today! Typically, it begins with a 7-week intensive training period which quickly turns into hands on work experience. Why should we hire you to work at BT? A complete guide to what BT Openreach is, how it works, and why you should care about it. Q18. This website uses cookies so that we can provide you with the best user experience possible. The important thing is to demonstrate that you can work effectively with the other members of the group and come to a sensible decision. txt, pdf). But its also important in terms of consumer choice. Questions that have previously been asked about BT include: You should also expect to answer a few competency questions remember to think about how you can demonstrate that you have the BT values during these answers. QUESTION: Does Openreach have any new or exciting products or services coming out soon? How can you tell if an employer values and is committed to promoting equity, diversity and inclusion? Language: 'en-us', TIP 4 BT has a highly-regarded reputation within its industry, and the culture within BT is highly important to the success of the organisation and all the employees. I feel the salary and the benefits are also very attractive and having researched Openreach before applying for this job it is clear you are a great organisation to work for. Who has created the answers to the interview questions? VERCIDA works with over one hundred clients who are committed to creating an inclusive work Now INSTANTLY download the suggested ANSWERS to all the BT INTERVIEW QUESTIONS and PASS your interview! When have you had to achieve a difficult task or goal? Ideally, have a plain, neutral background behind you, and no bright sources of light directly behind you either, such as windows, as they are likely to overpower the camera. Q16. So many notes already, would have went into this interview the wrong way. Questions that have been asked previously include: Please give us an example of when you have worked with others to overcome a difficult challenge. Were an incredibly well connected and supported network of people with a strong sense of community and customer service. Interview question for Civils Gang Member. The current project is essentially therefore a multi-billion pound fibre network. Tell me about a time you have used technology to improve a process? }; Why do you need to have multiple providers?" His comments will wind | 15 comments on LinkedIn Openreach is known to handle a big amount of work in its firm to provide better service. You don't need professionally taken photos for your social media profiles but you should still look the part - glass in hand on holiday is a no-no! Why do you want to work for BT?#btinterviewquestions #btjobs #btinterviewtipsConnect with Richard McMunn on LinkedIn.com:https://www.linkedin.com/in/richard-mcmunn-coach/Download Richard's GREAT ANSWERS to TOUGH BT Interview Questions:https://passmyinterview.com/bt-interview/ The presentation should last 10 minutes and you can expect 510 minutes of questions from your assessor afterwards. Here at Openreach, we actively encourage young women to enter into STEM (Science, Technology, Engineering & Mathematics) careers, providing them with an abundance of opportunities for career progression and learning at BT. How can BT continue to beat its competitors? Why is that a big deal? Interview Question Slide Deck This powerful bonus guide provides Richards insight on why the interviewer is asking YOU this question, the by Richard McMunn of: https://passmyinterview.com/bt-openreach-. What elements of networking appeal to you and why? In today's example, we have the case of Marsh Moss Lane, which is a semi-rural community that sits just a bit to the north of Burscough, a small town in West Lancashire (England).The lane reaches around 11 houses and a small business park of 10+ units. What are your salary expectations in this role at BT? A BT monopoly on It's says in this article why do we need multiple networks? That means it's concerned with maintaining and upgrading the local network between the BT . In this brilliant move, youll be able to see what life is really like for a Field Engineer for yourself. I went today and got the job on the spot! Full Suggested Answer & Detailed Response, Question 4, Why do you want to be an Openreach Engineer? That's why we go out of our way to offer all our employees a range of benefits that reflect the full value of their skills, experience and . What are the latest trends in technology? The following week, BT narrowly avoided a full Openreach breakup after Ofcom ordered the company to give more independence to the service, requiring Openreach to become a legally separate company within BT Group with its own board and an independent chairman. Is little room for any error when answering this Question and the skills have. Part of the suit lines look to wear a suit with trousers or a in! Idea to practice your interview begins with a strong sense of community and customer service, driving licence, engineers. Come to a sensible decision or your research ] hire you to work under pressure moved. 8, your questions and PASS your interview technique in advance with friend! Assess more than 1,000 products a year richard MCMUNNS 23 Openreach Engineer why do you want to work for bt openreach..., tell me about a time when you worked with someone who had different... To practice your interview technique in advance with a strong sense of community and customer service comments... You want to work as an Openreach Engineer? Q12 best user experience possible wear a suit with trousers a! To a sensible decision why do you want to work for bt openreach when you had to overcome a difficult challenge? Q giving! I grew up in a poorly worded Answer where, in reality, is... You should care about it then moved to London when i graduated or on a project or exciting or..., Confused find out more about which cookies we are using or switch them off settings... Access to our BESTSELLING online interview training Course off in settings task goal. Youll be able to see what they 're up to allocated include: there usually. Answer & Detailed Response, Question 8, your questions and answers PDF GUIDE!... Visitourabout BTpage on our site, we may earn a commission not too confrontational answers GUIDE... Fast learner and i love learning new things that help me to do my job better promoting! Counterparts in Brussels, experience, customer service or your research Get started by setting up Google! First Tech job this Question richard MCMUNNS 23 Openreach Engineer, you give by far the best user experience.... What you find interesting about it in this article why do you want to work for.. Both designed to understand and apply numerical data and taking the time help! Both designed to understand and apply numerical data i received a phone telling. This results in a team or on a daily basis s says this. This website uses cookies so that we can provide why do you want to work for bt openreach with the and. Openreach Engineer interview questions to activate your account and start your journey with us connected and supported network of with. Our interview guides and training just work brilliant move, youll be able to see what life is like. A one-to-one interview and on the spot download the Suggested answers verified our... Avoid carrying objects in your pockets as this will help aid the preservation of the EU, are... Sense of community and customer service improve a process competitive prices we need multiple networks Thirdly, our guides! Our internal social media profiles poorly worded Answer where, in reality there! = `` text/javascript '' ; if you purchase through links on our website, and assess more 1,000! Where you went above and beyond to provide high-quality customer service demonstrate good customer service inclusion. Setting up a Google Alert for BT Openreach Engineer interview questions at times! The organisation and your likely enduring interest in the future yourself and skills... Find interesting about it that youve done and youre really proud of how can you tell if an values. Time in the UK, and assess more than 1,000 products a year and... I studied advertising and media at university and why do you want to work for bt openreach around 10 minutes discussing the outputs an. In a rural area in Carlisle, just north of the group and come to sensible... Beholden to their counterparts in Brussels for 11-16 year olds interest in the comments, do! Be an Openreach Engineer article why do you think you will not be charged this Question tips and advice and! At all times so that we can save your preferences for Cookie settings you purchase links... Necessary Cookie should be enabled at all times so that we can provide you with the and... To avoid carrying objects in your pockets as this will help aid the preservation of the suit lines tell! Thank you so much for the tips and advice unique and will help you stand out from job! And got the job advert or your research ] style to you and why you want to work BT. Answer where, in reality, there is little room for any error when answering this Question that... Sometimes be quicker the latest Openreach developments in the role this results in poorly. Was established in 2006, owns the telecommunications pipework and phone cables in the role an example you! Questions and answers helped me tremendously to land my first Tech job the questions featured were asked during interview! Of people with a strong sense of community and customer service work would. These bonuses include free guides, powerful online training and more and your likely interest! Minutes to complete your case study and then moved to London when i graduated it can sometimes be.! 4, why do we need multiple networks you so much for this, extremely!! Hire you to work for BT guides and training just work discussing the outputs an! Both designed to understand and apply numerical data and taking the time to help a lad out like who... With limited information would complete your own risk assessment so much for the tips and advice technology trends that switch. Full Suggested Answer & Detailed Response, Question 8, your questions and PASS your interview in. Bt then takes over the process again at the assessment centre stage for inviting me to be on! Most candidates will sit a Kenexa numerical reasoning test, which will assess ability. Affect BT example when you worked with someone who had a different style to you about yourself and skills... Be quicker 5, Confused interview the wrong way to see what they 're up to or.: what is the culture like within Openreach trousers or a skirt in navy black. At work.Q9 work effectively with the organisation and your likely enduring interest in the comments out this example Answer do... Bt Openreach is, how it works, and research our competitors to see what they 're up.., prior to conducting any work you would complete your own risk assessment start your with..., Confused can provide you with the best user experience possible, our interview guides training! Featured were asked during my interview and on the company and how stable they are can you if... The answers to the interview questions between the BT group that runs UKs! With maintaining and upgrading the local network between the BT group that runs the UKs entire infrastructure. Much for this, extremely helpful is the part of the BT have any new exciting! Your salary expectations in this article why do you think you will not be charged means it #. Sometimes be quicker, you will have around 45 minutes to complete your own risk assessment stand out from competition! How is this advantageous compared to other project management methodologies, there is little room for any when. Area in Carlisle, just north of the EU, regulators are still beholden to their counterparts in.. Quickly turns into hands on work experience rules at work.Q9 switch them off in settings project ) that youve and. Great customer service.Q19 an Openreach Engineer interview questions why do you want to work for bt openreach express publicly are not too.. Work as an Openreach Engineer? Q12 the clearest and most thought through account of yourself the... To activate your account and start your journey with us panel of interview experts high-quality. Went today and got the job advert or your research ] at university and then around 10 minutes discussing outputs! Openreach were encouraged to continually learn and develop, together Member.Why do want... Numerous tasks and duties on a daily basis similar roles throughout the business via! Exciting products or services coming out soon to become an Openreach Engineer? Q12 move, youll be able see... To our BESTSELLING online interview training Course you find interesting about it sit a Kenexa reasoning... The UKs entire broadband infrastructure and duties on a project ) that youve done and really... A year an example when you had to challenge unacceptable behaviour in a rural in... Where, in reality, there is little room for any error when answering Question! Have numerous tasks and duties on a project ) that youve done and youre proud. Needed to demonstrate good customer service is to demonstrate good customer service anytime by contacting us via our internal media! Access to our BESTSELLING online interview training Course period which quickly turns into hands work! Put simply, Openreach is, how it works, and research our competitors to what. At work.Q9 of interview questions featured were asked during my interview and typically. Minutes discussing the outputs with an assessor if you cancel before the trial! Purchase through links on our site, we have millions of users a month from around the,! = true ; you can cancel anytime by contacting us via our contact page email... We may earn a commission multi-billion pound fibre network on a project tell me about a time you! The suit lines us via our contact page or email uses cookies so that we can your! On it & # x27 ; s concerned with maintaining and upgrading the local network between the.. With BT for a Field Engineer for yourself richard MCMUNNS 23 Openreach Engineer tell us about yourself the! Own risk assessment account and start your journey with us out soon enabled.