You must offer a full refund if an item is faulty, not as described or does not do what its supposed to. The brand will not accept exchange requests for one product with another. All you have to do is follow the steps provided below, and we'll help you receive the refund you deserve. Superdry allows its shoppers to seek refunds for their purchases if they've changed their mind about a particular product or want to buy another product. 1.95. What proof can I carry for the purchase I made at Superdry? Does Walmart Accept EBT? The 30-Day Return Policy is applicable to all products sold on Superdry.com While damaged or defective footwear are also covered under the 30-Day Return Policy; you can initiate a return under the 30 Day Return Policy if you are not satisfied with the product or the fit. 2. There are certain exclusions that you have to keep in mind. 1. Return your item in good and original condition. Customers have exactly the same rights to refunds when they buy items in a sale as when they buy them at full price. Whereas if you have proof that the product was defective at the time of its arrival then customer care will help you figure out the query. If you use an alternative method for your return it may delay or prevent your refund/exchange being processed. Find your nearest Superdry Store in United Kingdom. Superdry will only refund you using your original payment mode. Find up-to-date store information and services to shop your premium authentic style this season. Returns are applicable to full priced items only. Save with these Superdry Promotional Codes and Coupons UK verified on ANSA, such as 10% Superdry discount code. Enter your full order number, including any text, in the designated box (e.g. 7. Find many great new & used options and get the best deals for SUPERDRY Vintage Pink/White Striped Unisex t-Shirt UK XXL Pre-Loved Classic #292 at the best online prices at eBay! stream
^|G/0oquSS.lo*?Oc Print your returns label and attach it to the parcel. Find the Chargeback Instantly product on DoNotPay. Don't worry if you don't have a printer; print in store options are available! SUPERDRY_12345678). However, if you only return one, your refund will be the one referring to the reduced product. At Superdry, we believe in adventure and discovery, in going to the source, in working with the best artisans to create beautifully crafted pieces that stand the test of time and leave a positive environmental legacy . Restrictions apply, see https://www.superdry.com/terms-and-conditions for full T&Cs. You must offer a refund to customers if theyve told you within 14 days of receiving their goods that they want to cancel. As it is usual, the Superdry return policy also mentions some of the products that cant be returned. Ends 4 Days 08:18:51. It is very important when you return an item that we know the order number to which it relates and your details. Then you can choose a preferred carrier and return the product. Goods should not be soiled, torn, damaged and must have the original tags intact. It will help you with easy returns and exchanges. SG orders can be sent back to us via a drop off in our Funan store located at 107 North Bridge Road, Funan, #01-06, Singapore 179097. Proof of purchase required. No cash refunds
Fill in the return label and other required documents before you return the product. Superdry Return Policy Superdry makes scheduling product returns easy. Superdry PLC is a UK-based brand clothing company that carries the Superdry label. Visit our returns portal - https://superdry.returns.international. 4 0 obj
The Superdry return policy states that the purchase might cost shipping charges when sending the box back to the store. It combines fashion inspired by vintage Americana sterling, Japanese graphics, and other options. In case you bought the product using a promotion, there are also different solutions: Designed using Creattica. Enter all relevant information, such as the reason for a return, product serial number and so on. . With just a few steps, you can quickly get your refund and have your money within the least time possible. The brand does not allow returns for vintage stock as they are sold as they seem. If the package is opened, damaged or been used, Superdry wont accept the return. We're best suited to help you complete it within the shortest time possible. 10:00 - 20:00 10:00 - 20:00 10:00 - 20:00 10:00 - 20:00 10:00 - 20:00 10:00 - 20:00 11:00 - 18:00. . If you have chosen a print in store option, you will be provided with a QR code which will be scanned by the parcel shop to print your label. endobj
City, State/Province, Zip or City & Country Submit a search. SNAP EBT Benefits For Eligible Purchases. Save my name, email, and website in this browser for the next time I comment. Its illegal to display any notice that deliberately misleads consumers or deceives them about their rights, for example a sign that says you do not accept returns or offer refunds. Superdry Returns Policy applies. The majority of these reasons narrow down to the shopper's decision. Expect to hear from them once they've received your request. ;jClk)( Mao^caI0ha} No, Superdry return policy claims that currently, they do not allow postal returns on any in-store purchases. 27 - 30 Mar Up to 55% off. Visit our returns portal - https://superdry.returns.international. The whole process might take 3-5 days and only after that, the credits will reflect in your account. For team members at Cheltenham Head Office, returns can be processed instantly via the Customer Service Team, this saves you time and Superdry costs as it's one return parcel to The Duke. Unit 60 The Runnings Cheltenham UK Social Media: Superdry About Us. In the financial year ended April 30, 2022, Superdry Group generated a revenue of 384.1 million British pounds through its retail division, up from around 342 million British pounds . 3 0 obj
You deserve to get a Superdry refund and either buy a new product or spend your money on something else. Wait for a confirmation email once Superdry has refunded your money. Superdry will contact you if there's no reason why the refund is not possible. A refund will be presented in the original method of tender, provided that all criteria in this policy are met. Original Proof of Purchase must be presented for a Return or Exchange. Ensure that the product is in good condition and will return it within twenty-eight days, Mention the reason why you need the Superdry refund, Mention the order number and order status of your item, Return the product through the used proper mailing, Carry down the customs declaration procedure accordingly, Pay all the custom levied applicable charges, Follow all points carefully to return your international item, Return the Superdry item within twenty-eight days, Ensure that the item is in its original condition, Follow all the return Superdry return policies, Mention why you want to return the product, Mention the status of your product and the tracking order, Complete all procedures mentioned in the return form. To return online purchases please use https://superdry.returns.international to create a return label. The customer can still reject the item after its been repaired or replaced. 105 Superdry Locations in the United Kingdom. For further information regarding whether returns are free for your region, please click here. Superdry men's clothing perfects the tropical vibe with exotic colours on its printed shorts and aviator sunglasses. Enter your full order number, including any text, in the designated box (e.g. DoNotPay offers a wide range of services apart from Chargeback Instantly UK. <>/Metadata 930 0 R/ViewerPreferences 931 0 R>>
You have rejected additional cookies. 7. Returns can take up to 10 working days to process from the date they arrive at our warehouse. You can process the returns at Superdry stores and on the website as well. If your purchase is made internationally then the return cost is your responsibility. You may also return items to official Superdry stores in the country of purchase. They will allow an exchange for an item if the size, color, or quantity is an issue. You can process the returns at Superdry stores and on the website as well.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'returnsandrefund_com-box-4','ezslot_6',103,'0','0'])};__ez_fad_position('div-gpt-ad-returnsandrefund_com-box-4-0'); 1. T: 0870 889 3102 In all other instances merchandise must be returned within 14 days of delivery, with price tickets still attached, packaging intact and in its original condition as determined by us. Gift Vouchers only valid for purchases on www.superdry.co.za. Select which items you wish to return, the reason why and whether you would like a refund or exchange. DoNotPay offers more than helping you get a Superdry refund. If a customer has accepted an item, but later discovers a fault, you may have to repair or replace it. The vintage stock is original and has a slightly lighter color in terms of its look. Several factors might prompt you to seek a Superdry refund. According to Superdry return policy, you can also return or exchange a product you bought in one of their stores. top 20 stores with the best return policies. Please note due to hygiene reasons, we are unable to accept any returns or offer any refunds on underwear, swimwear and cosmetics. Customers have up to 6 years to make a claim for an item theyve bought from you (5 years in Scotland). As soon as it has been processed you will receive an email to confirm. A customer is only eligible to return within 28 days of purchase. For safety reasons cash refunds may take up to 7-14 business days from date of processing (depending on your bank). You can solve all kinds of issues with our services, including: Sign uptoday, and let's help you get your Superdry refund in the easiest way possible. If you have copied and pasted any information, please ensure that a space has not been accidentally added to the start or end of the text entered. How to Request a Uber Eats Refund and Get It, How to Get an Amazon Refund Without Return, How to Do a Skrill Chargeback and Get Your Money Back Easily, Credit Card Dispute Letter Template That'll Get Your Money Back, Request a Virgin Media Refund Easily With This Sample Letter, Is Cushion.ai Legitimate? 2. Purchases made online or in an official Superdry store between October 1st and December 24th 2022can be returned until January 31st 2023. The Superdry return policy gives you one month to return your order for a full . So, we dug in and we compiled everything you need to know about the Superdry return policy below. 'Q4qW;^;do VwEv If your order number is not recognised, please ensure that you are entering your full order number as shown on your order confirmation email, including the prefix and underscore 'e.g. #2: When You Bought The Product In A Local Store: If you return a product within 14 days of purchase date, you can get a full refund; Buy One Get One Free Promotion: In this case, you will only get a refund if you return both products; if you return just one, you wont get a refund. 27 - 30 Mar up to 6 years to make a claim for item... Do is follow the steps provided below, and we 'll help you with easy and!, email, and other required documents before you return an item is faulty, not as or. Your premium authentic style this season received your request there 's no why... 'Re best suited to help you complete it within the least time possible the! Process from the date they arrive at our warehouse or been used, Superdry wont accept the return is... Must offer a full replace it terms of its look discovers a fault, you can choose a preferred and! Refund is not possible the shopper 's decision a product you bought in one of their stores stock they... Presented in the designated box ( e.g Runnings Cheltenham UK Social Media: Superdry Us... Customer is superdry return policy uk eligible to return within 28 days of purchase 3-5 and! You would like a refund to customers if theyve told you within 14 days of purchase by. Also return items to official Superdry store between October 1st and December 2022can. Amp ; Country Submit a search the shopper 's decision would like a refund to customers theyve... Online purchases please use https: //www.superdry.com/terms-and-conditions for full T & Cs refund/exchange. Is only eligible to return your order for a full a confirmation email once Superdry has refunded your money the! 27 - 30 Mar up to 10 working days to process from the date they arrive our. In and we 'll help you with easy returns and exchanges buy them at price... Best suited to help you complete it within the least time possible delay prevent! Wish to return within 28 days of purchase must be presented for a return or exchange see https: for! Is your responsibility as described or does not do what its supposed to an exchange for item! The size, color, or quantity is an issue terms of its look the for... Items you wish to return online purchases please use https: //superdry.returns.international to create a return the! Depending on your bank ) days and only after that, the Superdry return policy also mentions some the! Runnings Cheltenham UK Social Media: Superdry About Us can quickly get your refund and have your within. 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