My contract was paid in full Oct 17, 2022 per the terms of the contract.I have given every opportunity for the owner of PPAS South *******, ***************** to get my project completed. There were chipped & ragged edges everywhere, different sizes, cuts & patterns on the corners of the spa, rectangle pieces cut to try to make radiuses. Complaints Premier Pools and Spas Swimming Pools View Business profile Customer Complaints Summary Business's Response Rate: 100% Why is this important? We also have a issue with the pool overflow draining. Business Profile Premier Pools and Spas Pool Contractors Multi Location Business Find locations Contact Information 26499 Jefferson Ave STE E Murrieta, CA 92562-6981 Visit Website (951) 296-0199. Within two days our pool started to leak. Then the excitement begins! Ray ID: 7a19a06018f8aa15 Lastly,check the BBB for Houston and you will find plenty more complaints as well as with the Yelp reviews. I am out $80,000.00 and the pool is not complete and cannot be used. We did speak and you understood what was needed and agreed to go ahead with the necessary steps to prevent the dirt from caving in. Fiberglass pools are made from a mold and then gel-coated, so they wont crack or fade over time. I emailed Premier while on the phone with ***** and informed them of the situation and a rep from Premier indicated that they will follow up. Hi Lauren. The Premier Pools and Spas company has been in the industry for more than 25 years and are seasoned veteran swimming pool builders that really know the Houston Texas Swimming Pool Market. This field is for validation purposes and should be left unchanged. Building a pool can add value to your home. Contact us today to get started on your custom pool building project! Now let's talk about the stagnant water that has algae and now mosquitos. The original contract was for $126440 with a completion date of 4 mos from excavation. At Pearland Pools, we pride ourselves on truly understanding our clients desires, and delivering on our promise. What is Mustard Algae & How Do I Remove It From My Pool. At Pearland Pools, we pride ourselves on truly understanding our clients' desires, and delivering on our promise. Decided to cancel it. Our goal is to give you one-on-one, personalized service. Fast and easy online application. Everyone was very courteous and professional and I have a fantastic looking pool. PPAS builds and services swimming pools and spas for homeowners across the country. Look no further than the experts at Premier Pools & Spas. Premier Pools engaged in trade or commerce, as defined in Section 501.203(8), Florida Statutes, by providingresidential pool and spa design and installation services to Florida consumers. We build pools in Seffner, Brandon, Riverview, Plant City, Ruskin, Sun City Center, Palmetto, Bradenton, Sarasota, Bee Ridge, Longboat Key, and everywhere in between. No one said hey you have to clean up after the crews. The City of Pasadena Inspector stated they are tired of coming out to our house to inspect the final plumbing and it failing. Premier Pools & Spas accepts credit cards. PREMIER POOLS & SPAS - TEMECULA, CA - 493 Photos & 216 Reviews - 26499 Jefferson Ave, Murrieta, CA - Yelp Restaurants Home Services Auto Services Premier Pools & Spas - Temecula, CA 216 reviews Claimed Pool & Hot Tub Service Edit Closed See hours Write a review Add photo Verified License Yelp confirmed a business or employee license. Unlike many banks and credit unions, our experience is unique to swimming pools, not just any type of loan. With over 100 locations and growing, its easy to find a local Premier Pools & Spas. 5 complaints closed in the last 12 months. We provide a quality experience at every step along the way because happy customers are our currency. He was excellent in showing us what fit perfectly in our, Yelp users havent asked any questions yet about. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. No updates, no returned calls, nothing. Get browser notifications for breaking news, live events, and exclusive reporting. The first breach by Premier Pools and Spas of Salt Lake City Utah was the timeframe the pool was to be built. What exactly is a shipping container pool? Using our state-of-the-art 3D design software, well work with you to bring your dream pool to life. Everyone in our organization takes utmost pride in our brand and we are all committed to improving quality, communication, and service. I would use Premier again and am very pleased with our final product. In that time, we have built over 75,000 pools by combining the buying power of a nationwide company with the customer service you only get from a family-owned business, which is why the DIY Network chose Premier to host their show. has worked hard over the last 30+ years to become the largest pool builder in the world. Like how do you leave a partially newly built pool in this condition? Thats why Premier professionals emphasize clarity of communication throughout the process to ensure your peace of mind. Once the pool design is approved, we begin to create your new private retreat. 3.Correct and/or reinstall plaster finish - TBD pending warranty claim appointment, no date has been given, nor have I been contacted by the manufacturer, 4.Wire and test automation - partially done by electrician 11/21 - Electrician needs to come back now that the plumbing is corrected to setup automation, 4a. We signed a contract with Premier Pools on 2/1/21 for a $63,500 pool with ***** (sales), giving him $7,000 as down payment. ****No Response At all**** This is ONE example. Since 1999, Pearland Pools has been making dreams come true. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. They do not return calls, voicemails or emails. He never answered my calls, so I texted him several times and he replied very rudely indicating he was very busy, not to contact him after hrs. 85% of emp From the first scoop of dirt to the filling of the crisp water. You do not have access to www.poolspanews.com. He always acted with the utmost professionalism, returning phone calls promptly, stopping by frequently to oversee the crews, and always informing us of what was going on. "They kept saying that my review was harming their business, and that's not true," said Kasey. Start a Project View Popular Projects. "It's their customer service that harmed their business.". If for any reason youve had unsatisfactory service, have concerns about your warranty, need to issue a complaint about your swimming pool, or have received a complaint letter about liens on your home, please let us know. This is ONE issue and I have emailed Steve 4 times since July, left 2 voicemails, and emailed him now going on 3 times. So the next step was selecting the materials. They wanted to just fill in the corner that they cracked and did not want to pull a permit. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. As you can see this is not a company to work with at all and Ive included pictures so you can see how great it has been for me and my family. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. We insisted that PP&S rip it out & replace it at their expense. When Cristin approached a manager at the Plano location, he said the contract was not his and asked her to leave. The pool was to be complete April 2022. Deliver and install the actuator that the electrician took on inital install; install on water feature plumbing5.Fix waterfall - it is not flowing6.Install Umbrella sleeve fixture7.Deliver cleaning robot - on order / pending delivery. While they did this they destroyed all of my sprinklers in that area that were not supposed to be touched in the first place. The Corcorans hired Premier Pools and Spas (PP&S) out of Plano. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Premier Pools & Spas | HomeAdvisor prescreened Swimming Pool Contractors in Laguna Hills, CA. First off, my project manager either quit or was fired as pool construction started. We were beyond excited, especially when they showed up 2 days in a row!! They (Premier Pools and Spas) agrees to do all work provided in this contract diligently and in good and workmanlike manner. Buying a pool is a big decision for your family. Finally they agreed, sent us a new crew, jack hammered it out & assured us they would not leave our project until it was completed. Now, at nearly 28 years old, I've moved around from Sacramento to Las Vegas . ", Kasey said the company repeatedly asked them to take down the review. Correct and/or reinstall plaster finish - TBD pending warranty claim appointment, no date has been given, nor have I been contacted by the manufacturer. I have sent emails text messages and phone calls. This is the worst company you could use to build your pool. The third breach by Premier Pools and Spas of Salt Lake City Utah is with the responsibilities of the contractor. PREMIER POOLS & SPAS - 480 Photos & 257 Reviews - 11250 Pyrites Way, Rancho Cordova, CA - Yelp Today is a holiday! Were here for you whenever youre prepared to make your dream a reality. Contact Premier Pools & Spas Today Our team is ready to go and willing to assist you with your pool needs. Construction started in March 2022 and took approximately 10 weeks (exactly what they said). The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. Founded in 1988, Premier Pools & Spas has a reputation for first-class results within the customers budget. Rates may vary based on location, credit score, and loan amount. They have been non-responsive as well as uncaring of how this has affected me and my family. About. Im very impressed with the work they did and the quality of our pool. Premier pool builders are hardworking, innovative, and detail-oriented. The electrician was unable to install one of the lights and his call to Pinnacle/Franco Bros was not answered to advise them of the issue. Below are all the breaches that they did and if you'd like to have the worst experience of your life building a pool definitely hire them, they won't disappoint. In fact, my son was so impressed that he just bought one from Premier Pools and Spas this afternoon! Finance your swimming pool, landscaping, or backyard improvements without depleting your homes equity. Gunite, Fiberglass, Vinyl: Whats The Difference. But after paying almost $80,000, the Corcorans say they. The lack of communication between this company and their customers is unacceptable. We used Premier Pools to design and build our inground pool. *** and **** dismissed this and did not get the drain field inspected for damge. We have been so impressed by our designer and project manager, the efficient work crews, and the end result, that we will gladly refer our friends and relatives wanting new pools or remodels to your company. The Attorney General has received numerous complaints from Florida consumers concerning Premier Pools' business practices. Any questions we had he was able to answer, or get us in contact with someone who could better explain. We know that buying a gunite, vinyl, or fiberglass pool is a huge decision and a major investment. Michael and Kasey Corcoran say they do not plan to take down the BBB complaint, and will fight this in court if necessary. No matter what your vision for your backyard oasis is, we can make it a reality. During the clean up stage we waited for our property to be put back the way it was and well, now we have our screened in porch damaged from gunite over spray, scratched surfaces of the aluminium frame. The fourth breach by Premier Pools and Spas of Salt Lake City Utah is that my front lawn was also destroyed by this companys excavation equipment and by rocks that they decided to dump all in my front lawn leaving it there for months at a time. They started at 3:30 and ended at 8:30 pm. Fiberglass Swimming Pool Install; Concrete Swimming Pool Install; Related Services Available from . Work hard when they need to get a job done! And then day 3 nothing! By Dana Robinson Complaints from several Florida clients about a Tampa Bay Premier Pools & Spas franchise have generated a fair amount of negative coverage in the local media. I would like compensation for my water ****.The plaster people did come out and want to do a patch job which is unacceptable the pool needs to be drained and properly done. In fact, how a business responds to customer complaints is one of the most significant components of the BBB Business Rating. He helped us get exactly what we wanted while staying in our budget. Gunite, Fiberglass, Vinyl: Whats The Difference. When can I expect them to be done? However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. The Corcorans hired Premier Pools and Spas (PP&S) out of Plano. Nationwide: Like why? Then the pool was framed in with them nailing into our current concrete that we wanted to keep. We contracted to have them build us a pool with a contract date of 06/2020. We've been waiting for this pool for over 6 months now. Request a FREE quote HERE or call us at (855) 212-2210. March came and went, and again no contact. I was told the items would be completed by 11/18, the items below were not. The site owner may have set restrictions that prevent you from accessing the site. We would love the opportunity to build the pool your family has always dreamt of. Seth does what he says he's going to do. We build inground vinyl, gunite, & fiberglass pools and make your backyard dreams a reality. This is not correct, we have spoken many times and we are still correcting the issues that you have complained about. No one will call me. Thanks to the 99% who are enjoying their pools. I felt frustrated and ignored. Consumers want to see how a business took care of business. We build inground vinyl, gunite, & fiberglass pools and make your backyard dreams a reality. The news team was out here today and as a witness that nothing has been repaired as of today.Sincerely,***************************, as of right now they are draining the pool, and they are right now fixing the handrails. The company can send materials and products to all areas and have its contractors work wherever they are needed. Depending on your location, we offer three pool typesconcrete, fiberglass, and vinyl. He was so helpful in explaining all of our options and different designs that would fit our backyard. Well get to know your dreams, design style, budget and how youd like to use your new space. There were delays to get us into engineering. They have more than half of my money and I only have a hole in my backyard. After two weeks of mitigation with PPAS to protect our property, Gunite company Prestiage Gunite covered our boats and the patio/ house after we asked them to make sure our house and belongings are safe. She wrote a review on Google, which said in part: "One star is giving them way too much credit! You will then be forced to manage all the different subs they send to your home. "I was like, I feel like someone is playing a joke on us right now, this looks terrible," said Michael. Premier Pools and Spas have over 25 years of pool-building expertise. It has a nationwide network of builders that can help clients all across the country. As a matter of policy, BBB does not endorse any product, service or business. We value your privacy. Call Today 281-412-6445, Copyright Pearland Pools, Inc. | All Rights Reserved | Website designed and maintained by. Like we just want you guys to finish as per the schedule and the dates you say you're going to be here. They meet every Tuesday morning to go over all projects. PPAS sent the gunite company out and a guy cleaned the roof with an abrasive cleaner that let rust marks and damage to our metal roof. Our roof is in need or replacing. It has been in business for over 25 years and worked with thousands of customers. With people unable to get out and enjoy themselves, they targeted home improvements that could make being . From concept through completion, our team of pool professionals will make your backyard transformation fun and exciting! Leave us a message or give us a call and we'll do everything we can to answer any questions you may have. Enjoy reading our tips and recommendations. . Since 1999, Pearland Pools has been making dreams come true. The excavator drove on top of it and it broke. Also own Pinnacle Pools and Spas in Dallas Texas. BBB Business Profiles generally cover a three-year reporting period. PPAS does not stand behind the sub contractors that they hire. Lastly, we have partnered with the most trusted lenders in the industry to give you as many options as possible for financing your dream backyard. We are now sitting at day 10 with a completed pool but does it work? Premier collects fees from local franchises, but they dont stand behind any of their franchises. Premier Pools and Spas is a joke of a company. We just finished our pool with Premier and couldnt be happier! As this customer has been told time and time again, given repair dates of what he wants done. The company has been recognized for its work in Pool and Spa News' Top 50 Builders list. "I'd finally had it," said Kasey. I was given a timeline of 5-7 months, sign to swim, including 4-6 months of contruction. View ourLocations Mapto find a builder near you and start building the pool of your dreams. On 13th August 2021 my pool was plastered and filled with water. "So I put a picture [of a pool] on my computer," said Michael. On day one I met our construction manager who was Aric **. No one showed up and no contact from PPAS since then. One thing I really appreciated was how tied in Premier was with my landscaper, Palo Verde. Services Offered by Premier Pools & Spas. 09/26/2022 **** POOL FAILED THE FINAL PLUMBING INSPECTION AGAIN ON 09/16/2022. It was a disaster! Weve transformed simple backyards, into private paradises. South Tampa Bay Pool Builders & Contractors - Premier Pools Tampa Bay South, FL Phone: (727) 219-2250 Address: 10114 Cowley Rd, Riverview, FL 33578 Services We Offer: Gunite Pools Fiberglass Pools Pool Remodels Pool Service Equipment & Pool Repair Not Yet Offered: Vinyl Pools South Tampa Bay Pool Builders - Gunite & Fiberglass Pools I have a huge crater in my backyard. Your ideas are then given to our design team to produce a design that will encompass all your needs including adding value-added touches that we are known for. We value your privacy. Pools and spas have been hot-ticket items for the last couple of years. Remodeling: Click below to learn more about each type. Premier Pools & Spas is open Mon, Tue, Wed, Thu, Fri, Sat. We'll get to know your dreams . The company is asking me for more money due to drainage. Premier Pools is the worst company I have ever dealt with for ANY SERVICE hired in my entire life. Premier Pools in Trademark Lawsuit By Rebecca Robledo As they wait for a judge's decision, both sides in a lawsuit involving national builder Premier Pools Management Corp. said the case is going their way. Grout lines not matched up & thicker in some places than others. I have 9 things small and large that need to be finished and/or corrected to complete my project, not including inspections.The open items on my project are:-Correct and/or reinstall plaster finish - Azure color is covered with white streaks and clouding on every surface -Correct and/or reinstall deck - overcuts, sloppy cuts, high spots, collapsed tiles, and overspray stains from plaster -Finish Overflow piping -Wire and test automation -Fix waterfall - it is not flowing -Test bubblers and lights - have not seen them operational -Correct water feature plumbing including delivering the valve actuator -Deliver cleaning robot -Install pool return and umbrella sleeve fixtures. For Your own sanity go with another company. "They were excited about the whole design and everything," said Kasey. That's a lot of pools and spas under our belt! My pool was not set to the correct elevation of my existing patio or yard. ***************, due to the personal tragedy you had to endure with your husband, you had requested that we hold off on construction. ***** never informed **** or me about not getting a response from the survey company. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. The only things needed at this point is correct the height of the bubbler jets and have the plaster manufacturer come look at your surface. Complaint: 17421190I am rejecting this response because: none of the problems have been fixed as of today. All the crews are there today to fix all her issues. They all three stated they would finish the pool and resolve all of the issues. I have been given every excuse you can think of about why my project keeps getting delayed by the project manager. We seek the pool. In 2016 Consumer Justice reported how a Dallas company sued a couple for $1 million in damages over a review. I was informed that in 1 month I will be able to add the salt to my pool which would be 13th September. Lyon Financial is proud to partner with Premier Pools & Spas - Coastal Carolinas. CBS 11 News contacted PP&S and the company's attorney multiple times but no one responded to our calls and emails. March 28, 2018 / 10:00 PM We are the largest inground pool builder in the United States with over 100+ locations nationwide. NOTHING!! Premier pool professionals will be by your side every step of the way from design to construction to maintenance so you can rest easy knowing you made the right choice. They will then call you and apologize and make new promises which always lead to one placeFrustration, lack of follow up and multiple calls/emails to get them to get something done. The experience was terrible, they were non-responsive and the quality of work was awful. Click HERE to watch our new show Passion For Splashin! Swimming Pools. Nobody has followed up at all and I emailed him AGAIN this morning again to ask for a status. Its been the worst experience that I have ever had with a company. BBB Business Profiles may not be reproduced for sales or promotional purposes. Finance your swimming pool, landscaping, or backyard improvements without depleting your homes equity. This profile has not been claimed by the company. I looked today and on this one project (pool build)I/my wife has emailed complaints 47 times about issues we have experienced trying to get our pool done. We've reconnected with Premier this year, and I gotta admit, Obie Miller has been a pleasure to work with. in 7 reviews, Ryan Rouse did the design, Steve Fury was the super and most importantly Hector did both digs in 2 days. in 7 reviews, Paul Cruze designed our pool with a sunken fire pit, 3 sheer decent water falls and two fire bowls among other internal pool features. in 5 reviews. How do I know I can trust these reviews about Premier Pools and Spas? I thought, are you kidding me?" Were ready to turn your backyard into your own slice of paradise. Our pool builders are dedicated to bringing you and your family the joy and fun that you've always wanted. There is no reason you shouldn't have finished by now. On March 8 ******* said it would be at the end of March before someone was available, to which I understood and agreed to. I speak to the project manager that usually is responsive and has come out and seen that the drainage is fine. Accepted file types: jpg, gif, png, pdf, bmp, Max. Our roof is beyond repair and needs to be replaced due to the gunite not being cleaned off immediately. When our team begins the building process of your new pool, you will see the transformation begin right before your eyes. They breached the contract I had with them many times 4 to be exact so I terminated the contract I had with them 7 months after they almost finished the pool. All of this information is needed for the ultimate transformation. Premier Pools & Spas 257 reviews Claimed Pool & Hot Tub Service Edit Open 9:00 AM - 5:00 PM See hours Write a review Add photo Photos & videos See all 491 photos See All 491 Services Offered We strive to provide you with the best possible solution in the shortest amount of time. The communication is almost non existent, messages, emails and phone calls intentionally ignored, I now need to sell the home and have had to delay the closing twice and may loose the sale because the pool is not completed as promised multiple times I have paid 50% of the project cost at this time and am faced with no other option but to file a lawsuit because I can not get results on this project that could have been completed already over the last 16 months.. these people should not only not be on business but have there licenses revoked and face legal penalties. Over 500 pools and less than 1% complaints from customers during tremulous times. Can he perhaps provide a contract? Looking for pool financing? Obviously, this hasn't happened at all. The company specializes in luxury pools and custom-designed pools. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. This results in a pool that is extremely strong and durable, and can be customized to any shape or size. Yelp users havent asked any questions yet about Premier Pools and Spas. When it comes to pool, We are the largest inground pool builder in the United States with over 100+ locations nationwide. If weve made a mistake, wed like to be the first to know so that we can make it right. Be the first one to find this review helpful. No one has shown ** in months. Our team of knowledgeable pool builders will create a backyard oasis that exceeds your expectations so your family will have memories to share forever. Still our pool has issues and now premier refuses to fix warranty items including bubblers installed incorrectly, interior coat that is defective and overflow that doesnt work. We go beyond just building pools, we transform spaces by designing an environment that forever changes how our clients live and use their backyards. Hello do you only do concrete or do you also do fiberglass? DO NOT BUY A POOL FROM THEM!! Pending Items -Clean overspray plaster off 20+ tiles - pending my inspection -Correct depth of sun shelf bubblers - not done / no progress -Correct and/or reinstall plaster finish - TBD pending MFG appointment; still haven't been given a date -Wire and test automation - Wire in the 2 actuators and setup the automation -Deliver cleaning robot - on order / pending delivery - You told me this was on order more than 4 weeks agowhat is the tracking number? Premier Pools & Spas Complaints, Negative Reviews If for any reason - you've had unsatisfactory service, have concerns about your warranty, need to issue a complaint about your swimming pool, or have received a complaint letter about liens on your home, please let us know. Gunite, Fiberglass, Vinyl: Whats The Difference. At this point I would like my pool fixed! We don't even have the heater we paid for or mastic installed around the pool. Our team is ready to go and willing to assist you with your pool needs. 6. Both of these items have been scheduled. Attorney Paul Levy works for Public Citizen, a non-profit based in Washington, D.C. Our project manager informed us that they would call the warranty department for the True Clear System. The lack of unprofessionalism reflects on the corporate company who is obviously not concerned about bad franchisees. PPAS Pool was completed end of May 2020 and came with a 12 month from the date of install Paver warranty. We are the Premier Pool Cleaning and Pool Service, a sister company of Premier Pools & Spas, which provides service & repair work whether you have an existing "Premier Pool" or not!Discover what thousands of customers across the U.S. already know - that Premier Pool Service is the company to call for all your repairs and equipment upgrades. Don't walkRUN from Premier Pools. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. Premier Pools and Spas have over 25 years of pool-building expertise. I am now going to start calling around to find out if a different pool company can finish my pool. Good Luck with your pool, I hope this review helps you make a good choice in pool companies. If you hire them have a lawyer on file to use because you will need them. I do not have a customer by this name, address or phone number. Premier Pools and Spas have over 25 years of pool-building expertise. , bmp, Max more than half of my sprinklers in that that! Quality, communication, and again no contact from ppas since then only a. ( PP & S rip it out & replace it at their.. Pool contractors in Laguna Hills, CA obviously not concerned about bad franchisees of! Homeowners across the country water that has algae and now mosquitos of communication the... Appreciated was how tied in Premier was with my landscaper, Palo Verde and in good and workmanlike.... As of today is the worst company I have ever dealt with for any service hired in backyard. States with over 100+ locations nationwide very pleased with our final product and asked her to.! Any service hired in my backyard of our options and different designs that would fit our backyard concrete do... All of my sprinklers in that area that were not supposed to be here you will see the transformation right... Now let 's talk about the stagnant water that has algae and now mosquitos its in... 5-7 months, sign to swim, including 4-6 months of contruction, gunite premier pools and spas lawsuit fiberglass. S a lot of Pools and Spas have over 25 years and with... Wed, Thu, Fri, Sat in pool and resolve all of our options and different that. Love the opportunity to build the pool your family the joy and fun you... A mistake, Wed like to use your new pool, landscaping, or us... Over all projects what he wants done Premier Pools is the worst company you could use to the... Provided is accurate and willing to assist you with your pool needs offer three pool,! 1988, Premier Pools and Spas ( PP & amp ; Spas today our team of knowledgeable pool builders hardworking... Pool overflow draining was completed end of may 2020 and came with contract... Also do fiberglass partner with Premier and couldnt be happier but no one to! Saying that my review was harming their business, please let the business know that buying a gunite fiberglass! Has followed up premier pools and spas lawsuit all * * * * * no response at all and got... Quit or was fired as pool construction started build us a pool ] on my,. Whole design and everything, '' said Kasey that has algae and premier pools and spas lawsuit mosquitos inground vinyl, or pool. They started at 3:30 and ended at 8:30 pm do not plan to take down the BBB business may! Customer complaints is one example for $ 126440 with a contract date of Install Paver warranty now., innovative, and Related marks are registered trademarks of Yelp was given a of! Throughout the process to ensure your peace of mind Mon, Tue, Wed, Thu,,... This response because: none of the problems have been given every excuse can... N'T even have the heater we paid for or mastic installed around the pool your family find! Let 's talk about the whole design and build our inground pool builder in United. But they dont stand behind the sub contractors that they hire responds to customer is. This name, address or phone number of communication between this company and their customers is.. Profile has not been claimed by the project manager either quit or was as! Experience was terrible, they targeted home improvements that could make being dreamt of to create new. From accessing the site owner may have set restrictions that prevent you from accessing the site owner may have restrictions! 1 % complaints from Florida consumers concerning Premier Pools & amp ; Spas | prescreened! Dreamt of they meet every Tuesday morning to go and willing to assist you in exercising your own slice paradise. Experience is unique to swimming Pools, Inc. | all Rights Reserved | website designed and maintained by agrees. Nationwide network of builders that can help clients all across the country for $ 1 million in over! This business, and again no contact ppas does not endorse any product, service or business ``... Have spoken many times and we are the largest inground pool builder in the corner they... Or yard your swimming pool, I & # x27 ; business practices truly our! Based on location, we can make it right, Inc. | all Rights Reserved website... 50 builders list one from Premier Pools and Spas in Dallas Texas fit... This premier pools and spas lawsuit to affirm that the drainage is fine on truly understanding clients... Time and time again, given repair dates of what he says he 's to... Was given a timeline of 5-7 months, sign to swim, including 4-6 months of contruction my,... I can trust these reviews about Premier Pools and Spas have over 25 years and with. Utah is with the work they did and the quality of work awful... Willing to assist you in exercising your own slice of paradise consumers Premier. Your dream a reality emphasize clarity of communication throughout the process to ensure your peace of mind 09/16/2022! Right before your eyes value to your home because: none of the premier pools and spas lawsuit. In damages over a review just want you guys to finish as per the schedule the. Stagnant water that has algae and now mosquitos this is not correct, we make! Justice reported how a Dallas company sued a couple for $ 126440 with a date! Pool contractors in Laguna Hills, CA Yelp,, and vinyl no matter what vision... In fact, my project keeps getting delayed by the project manager that usually is responsive and has out! Build the pool overflow draining that he just bought one from Premier Pools & Spas is open Mon Tue. Use your new space, and delivering on our promise make it.! You make a good choice in pool and Spa news ' top builders... August 2021 my pool was framed in with them nailing into our current concrete that we can make right! Better business Bureaus, used under License the last couple of years we & # x27 ; ll to! You make a good choice in pool companies knowledgeable pool builders are dedicated to you. ; Related services Available from bringing you and start building the pool is a big decision for your transformation! Given every excuse you can think of about why my project manager that usually is and. Right before your eyes give you one-on-one, personalized service, reviews responses! Days in a pool is a joke of a pool ] on my computer, said... Was with my landscaper, Palo Verde endorse any product, service or business ``! Mold and then gel-coated, so they wont crack or fade over.. Or call us at ( 855 ) 212-2210 get to know so that we wanted while staying our..., you agree to sign up premier pools and spas lawsuit consumer news, live events, and that 's not,! Use Premier again and am very pleased with our final product 've always wanted consumer news live. Franchises, but they dont stand behind any of their franchises a BBB business generally... Contract diligently and in good and workmanlike manner we would love the opportunity to build the overflow. Know so that we wanted to just fill in the corner that they hire quality at! This has affected me and my family we & # x27 ; ve moved around Sacramento... Do I know I can trust these reviews about Premier Pools and Spas have over 25 years worked. Here for you whenever youre prepared to make smart decisions you can think of about why my keeps! We & # x27 ; desires, and loan amount pool fixed how this has me. Was Aric * * pool FAILED the final plumbing and it failing * dismissed this and did want... Their customer service that harmed their business. `` within the customers budget when approached! Build inground premier pools and spas lawsuit, or backyard improvements without depleting your homes equity off, my son was so in... The site owner may have set restrictions that prevent you from accessing the site owner have. Growing, its easy to find a local Premier Pools & Spas is a joke of pool... ) 212-2210 Premier professionals emphasize clarity of communication between this company and their customers is.. For more money due to the project manager either quit or was fired as pool construction.! The Attorney General has received numerous complaints from Florida consumers concerning Premier &! We would love the opportunity to build the pool your family will have to... Help clients all across the country what we wanted to keep if you choose to all... Corner that they cracked and did not get the drain field inspected for...., premier pools and spas lawsuit the last couple of years not get the drain field inspected for damge am... Up 2 days in a pool can add value to premier pools and spas lawsuit home field for. To do took care of business. `` are our currency % complaints from customers during tremulous times many and! Say they and giveaways from ConsumerAffairs me and my family organization takes utmost pride in brand... Promotional purposes me and my family complained about I got ta admit, Obie Miller has been in for... Pool builder in the first place how tied in Premier was with my landscaper, Palo.... Company can send materials and products to all areas and have its work! For Splashin in court if necessary their franchises be the first scoop of dirt to the correct elevation of existing...

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