Users also rated BetterHelps site slightly higher, with 73% saying navigating the site was easy or very easy. It offers counseling through online messaging, live chat, and video and phone sessions. Last medically reviewed on February 2, 2022. Commissions we earn from partner links on this page do not affect our opinions or evaluations. Both services match you with a therapist after a brief intake survey. Youll be asked for your credit card information at this time, or you can apply for financial aid. Thank you, {{form.email}}, for signing up. The COVID-19 pandemic and resulting economic fallout have taken a toll on the mental health of many Americans, according to a March 2021 Pew Research Center report[1]Many Americans Continue to Experience Mental Health Difficulties as Pandemic Enters Second Year. In addition to screening BetterHelp using our intensive vetting process, we also looked at their medical credibility, business practices, and social impact. This is similar to office sessions with a qualified therapist. Q1. A subscription ranges from $60 to $90 a week, billed monthly. In the last year, we identified 28,239 new product launches overall. BetterHelp uses a monthly membership payment plan, but you can cancel your membership at any time. Our team thoroughly researches and evaluates the recommendations we make on our site. A glitch from your computer or drop in the Wi-Fi signal is not ideal when youre opening up to a therapist about your personal life. BetterHelp is an entirely online therapy service, so there are some key differences to keep in mind when comparing online and in-person therapy. *Please note: When we say basics in the services offered column, we are grouping anxiety, stress, relationship issues, depression, LGBTQIA+ counseling, and grief counseling together. Brightsides additional resources are more self-ledit has a great informative video lesson series, which I found useful, but it didnt compare to the individualized nature of the BetterHelp portal experience. The importance of cost to users of each platform was similar: 29% of Brightside found cost to be important, compared to 31% of BetterHelp users. The compensation we receive for those placements affects how and where advertisers offers appear on the site. Another report from the Kaiser Family Foundation (KFF) found the pandemic also created new barriers to help for people who already faced substance abuse or other mental health issues[2]The Implications of COVID-19 for Mental Health and Substance Use. For individuals looking for help with depression, and who want to put their care decisions in the hands of professionals and see results, we recommend Brightside. If you prefer a face-to-face experience, in-person therapy may be a better fit. There are regular check-in quizzes that rate your levels of depression and anxiety to help you keep track of your progress. Heres a brief overview of how they compare: BetterHelp tends to be a better option for clients who want affordable live virtual therapy sessions. You can try the service for free for 7 days. 990 Villa Street, Mountain View, CA US 94041. Our surveyed users found, as I did, that therapists as both companies were dependable and competent. Therapy sessions at BetterHelp are typically 30 minutes, though some therapists may allow for longer sessions upon request. After answering a short questionnaire, youll be connected with a therapist (on average, youll be matched within 24 hours, according to the company). Heres what to know about BetterHelp, what insurance covers, and getting therapy at your fingertips. Live chat is an instant messaging service in which you write to your therapist, and they respond in real-time during your booked session time. The Better Business Bureau, a nonprofit organization that posts a companys consumer ratings online, showed a rating of 4.09 out of 5 stars for BetterHelp, with 387 reviews at the time of this writing. Brightside also gives you the option of adding prescription medication to your plan for an extra $50 a month, while BetterHelp does not. I also found BetterHelp customer service to be responsive and helpful. She is also a registered yoga teacher (RYT-200) and a functional medicine certified health coach. Psych Central does not provide medical advice, diagnosis, or treatment. However, there are some conditions that are still best treated in person. The company says its service has helped more than 2.7 million people. BetterHelp has some therapists licensed to work in other countries as well, but coverage information and foreign language options are not broadly available. As a result, many people experiencing mental health issues turned to online therapy platforms like BetterHelp. With over 20,000 trained, experienced, and accredited therapists covering a wide range of areas - from depression and anxiety to family and couples therapy - it's never been easier to receive personal, professional help when you need it. You can cancel your subscription at any time if you decide that BetterHelp is not working for you. BetterHelp counseling prices range from $60 to $90 a week based on your location, and you can select a payment plan with recurring weekly, monthly or quarterly payments. Here are the best places for guided meditation online in, If youre considering meeting with a psychiatrist but prefer remote visits, online psychiatry may be right for you. We follow an advertising policy ensuring that sponsors and business partners never influence our content. BetterHelp does not take insurance. The Implications of COVID-19 for Mental Health and Substance Use. BetterHelp specifically is a low-cost option that many universities and organizations partner with to provide counseling to large communities. BetterHelp also says the platform follows HIPAAs privacy and security rules. My therapist complained to me that connectivity issues at BetterHelp were not that uncommon. Some of these options included their gender, age, religious affiliations, and specializations. At Brightside, messages include both your therapist and a customer service representative. Brightsides sign-up process is more in-depth than BetterHelpsit gives you a second, more detailed questionnaire that is just for matching purposes after youve already signed up, entered your portal, and chosen your plan. BetterHelp evaluates its providers in a four to five-week process that includes verifying licensure and requiring potential counselors to take a case study exam thats reviewed by a licensed clinician. While other online therapy platforms may have more options for insurance coverage or allow you to pick your own therapist, BetterHelp allows users to message their therapist at any time through communication modes such as chat, phone, video and text message. Calm: How Do These Meditation Apps Compare? Also important to note is that BetterHelp is known to practice surge pricing, so it may raise your payment rate with no warning, just like Uber does when it starts raining at rush hour. To help support our reporting work, and to continue our ability to provide this content for free to our readers, we receive compensation from the companies that advertise on the Forbes Health site. MediaRadar calculates estimated spend for the digital, print and national television campaigns that we identify using proprietary algorithms based on medium and advertisement type. In the study, more than 300 BetterHelp users had significant reductions in symptoms of depression after 3 months. Its also hard for an online therapist to pick up on certain facial expressions, body language, or vocal signals that may occur in real-world interactions. BetterHelps portal also offers a space to book group sessions, which include mens and womens groups, as well as support groups for loneliness, burnout, parenting, relationships, and many other common stressors you may want to connect with others about. While this may influence where their products or services appear on our site, it in no way affects our ratings, which are based on thorough research, solid methodologies and expert advice. At Brightside, you are discouraged from switching therapists, and making a switch requires contacting customer servicean aspect of its service that could use improvement. My therapist works just as hard for me as my therapist that went on maternity leave did. For instance, BetterHelp gives clients the option to communicate with a therapist via messaging several days a week, in addition to a virtual live therapy session. With online therapy, therapy is made more accessible for many people. Compared to other popular online therapy sites and the typical cost of traditional, in-person therapy, BetterHelp falls on the lower end of the spectrum when it comes to price, which is important for those looking to find a more affordable form of therapy. We use our own and third-party cookies and web beacons to deliver a faster and safer experience, to monitor and analyze usage, to comply with laws, and for advertising purposes. Read more about BetterHelp insurance coverage. At this writing, the platform says it has more than 24,000 licensed therapists and has hosted more than 202 million messages, live chats, phone calls, and video sessions. Hamel L, et al. We can help! BetterHelp is rated as a top teletherapy platform for a variety of mental health concerns. One reason is that BetterHelp does not give official diagnoses or prescribe treatment. The company focuses on providing individual therapy, redirecting users to partner companies Teen Counseling and ReGain for teen and couples therapy respectively. We surveyed 105 users from each online therapy company and asked the companies to complete questionnaires. Therapists often rely on their clients body language to assess their emotions. Powell noted that BetterHelp is one of the more affordable online therapy options shes seen, especially since there are several different ways to communicate with your therapist. Both companies will store and sell your personal information to outside parties, namely to tailor advertising content to you. For emergency care or a crisis, call 911, as BetterHelp cannot handle such situations. We follow an advertising policy . BetterHelps sign-up process is clear, fast and straightforward. products. With BetterHelp, she has access to speak with a licensed counselor to receive therapy online and even mentions how hopeful she is for the first time in a long time. Healthline Media does not provide medical advice, diagnosis, or treatment. Still, keep in mind that BetterHelp initially matches you with a therapist and doesnt allow you to choose from several options right from the start. (2019). Whether youre dealing with grief, want to improve your coping strategies, or youre just feeling down - BetterHelp makes starting therapy easy. I received counseling through BetterHelp for four weeks, seeking short-term counseling for stress and anxiety over caregiving and concerns about my mother, who has health issues and lives in another state. Varker T, et al. BetterHelp is part of Teladoc Health Inc.. Yes! Frequently asked questions about BetterHelp, ncbi.nlm.nih.gov/pmc/articles/PMC7829321/, journals.sagepub.com/doi/10.1177/1357633X17730443. Writing down your thoughts is a useful exercise for all kinds of situations, Imrie says. Telehealth is web-based healthcare in which a healthcare professional and a person seeking treatment interact remotely via voice or video chat, or text. The company offers a free 7-day trial, so you could consider signing up for this to sample the service at no cost to see if it may be a good fit for you. The main upside of online therapy with BetterHelp is that BetterHelp tends to be a more affordable option than in-person therapy. I can also change how I contact him at any point, so I can decide [if] Id rather have a call or just chat throughout the week, she says. The company says it offers people the chance to access e-counseling services anytime and anywhere, but you may be curious whether BetterHelp is all its said to be. BetterHelp is one such online therapy service that allows you to text-chat with a licensed, accredited therapist 24/7. Get help, you deserve to be happy! The company states that its therapists can help with issues such as: The service provides counseling for adults but not minors, though BetterHelps sister site, Teen Counseling, is available for teens 13 to 17. You also get the comfort that comes with being in your own personal space and you dont have to worry about running into anyone you know in the waiting room. If you are looking for a more convenient form of therapy that you can access from the comfort of your own home, BetterHelp may be a better option for you. Instead of listening to unsolicited advice from everyday people, BetterHelp invites you to get real therapy through its online platform. Whats clear is that Brightside makes billing your insurance relatively easy, while with BetterHelp, its nearly impossible. Our website services, content, and products are for informational purposes only. Only about 15% of therapists who apply are accepted to the BetterHelp platform, according to its website. During my counseling sessions, we explored cognitive-based therapy tools for being more positive, communicating more effectively and alleviating anxiety. BetterHelp did have an easier-to-use platform with more therapists and quicker response times, but the quality of care at Brightside won out over instant gratification for us. If youve never been to in-person therapy before, this text-based approach can be an easy way to work toward getting comfortable with the process. There are many pros when it comes to online or teletherapy. BetterHelp does collect data on its clients, but it doesnt sell this data for marketing. BetterHelp and Brightsides portals both feature rooms you can use to message your therapist, but BetterHelps room primarily functions as a space to ask your therapist therapy-related questions. BetterHelp also allows you to book extra sessions, but will not give a price until you actually try to book the session. The company describes BetterHelp as the "largest online counseling platform worldwide," geared toward helping people dealing with issues "such as stress, anxiety, relationships, parenting,. At this writing, out of 4,100 reviews on Trustpilot, 84% of BetterHelp users rated the service as excellent, and 9% rated their experience as bad. This usually had to do with the reviewers personal experience with their therapist. It would appear BetterHelp is willing to sell integrity for successful advertising, and despite the legal fees, it seems to . With BetterHelp, if you do not cancel within 24 hours, you will not be allowed to reschedule. According to BetterHelp, counselors are licensed, trained, experienced, and accredited psychologists, marriage and family therapists, clinical social workers, or licensed professional counselors. Here are some quick facts about BetterHelp: Heres a summary of the pros and cons of getting therapy through BetterHelp. BetterHelp is an online therapy service where you can access a therapist 24/7 via a phone call, video chat, live chat, or text message. They spent, MediaRadar captures creative run on the top websites, magazines and national television stations for over. Brightside, however, does not offer group therapy. With Brightside, you know what you are getting, while with BetterHelp, there is much larger variety in techniques and experience levels. However, more of BetterHelps users sought help for non-depression related issues than Brightsides as well: 20% of BetterHelp users sought help with abuse, compared to only 13% of Brightside users, and 30% of BetterHelp users wanted help with family issues, compared to only 22% of Brightside users. It may not be as effective as a video session, but it is a realistic option. Both Brightside and BetterHelp offer only individual therapy, although BetterHelps homepage has links to its couples and teen therapy sister sites. BetterHelp Learn More My Doubts About Online Therapy The site is top-notch in terms of navigation, has an incredibly quick turnaround from sign-up to first appointment, and you can message your therapist anytime. Or, therapists may list a less well-known modality, such as client-centered therapy or psychodynamic therapy as their primary clinical approach. Although it was a shorter session, there were no connectivity issues, no awkward dead air, and no wondering what exactly we were doing here. BetterHelp runs on a subscription model. You may also begin registration by clicking the Get Started button in the top right corner of the site. Talkspace and BetterHelp both offer online access to trained therapists for a wide range of mental health services. Independent online reviews on BetterHelp are overall strongly positive. BetterHelps sessions are closer to 45 minutes to an hour, and therapists use whatever therapeutic techniques they prefer. It claims to specialize in prescribing SSRIs and SNRIs for depression, although it is not limited to those. The company stands out in the online therapy field as being specifically geared toward depression and anxiety. We include products we think are useful for our readers. In the event of a mental health emergency if youre thinking about harming yourself or someone else call 911 or the National Suicide Prevention Lifeline at 988. Video therapy has been proven to be just as effective as in-person therapy. We researched news about both companies, including any controversy around prescriptions or advertising, investor and performance news, and company history. While a diagnosis is usually needed to gain access to prescriptions or when insurance is billed, therapy is still effective for learning coping strategies and mechanisms. Download the 2023 Super Bowl TV Ad Report from iSpot Today. DiGo, a creative agency that focuses exclusively on promoting better habits using Positive Behavior Change Marketing, has developed a series of videos in 15- and 30-second spots depicting ordinary. Since BetterHelp is online, there are more therapists to choose from, and finding a compatible therapist may take significantly less time and effort. Talkspace accepts insurance from a couple of insurance providers. Also, in-person therapy sessions are a more appropriate fit for managing severe mental health conditions. Healthline only shows you brands and products that we stand behind. During the sign-up process, I noted I was seeking help with some anxiety and family conflict issues. Published March 13, 2019 Advertiser BetterHelp Advertiser Profiles Facebook, Twitter, YouTube, Pinterest Products BetterHelp BetterHelp Membership Songs - Add BetterHelp is a reputable online teletherapy platform thats been vetted against our business and medical standards. The app will notify you of their response. BetterHelp offers more than 20 live interactive group seminars each week. After reaching out via online message and not getting a response for three days (it was a weekend), I called the company on Monday, and had to wait on hold, and then go through a 10-minute process over the phone that eventually sent a link to my portal that allowed me to browse options for a new therapist. When I forgot to cancel my subscription after four weeks and was billed for the next month, the agent answered promptly and immediately processed a refund for the full amount. Better Humans 4 Unsexy One-Minute Habits That Save Me 30+ Hours Every Week Darius Foroux Save 20 Hours a Week By Removing These 4 Useless Things In Your Life Aline Ra M in Change Your Mind Change. BetterHelp offers private, affordable online counseling when you need it from licensed, board-accredited therapists. Kaiser Family Foundation. BetterHelps site was also more intuitive, while with Brightside, I was occasionally left wondering where to find resources I needed. She opted for a video call, which she notes was very straightforward to use and similar to any other Zoom or G-Chat room Ive been in., For her initial appointment with her therapist, they met for an hour. Your information with your therapist remains strictly confidential, and you can erase all conversations with them anytime you want just by clicking the shred button. We have identified 7 decision makers for you to contact at BetterHelp, including Executives, Strategists, Media Buyers and Agency contacts. Headspace vs. When you sign up for a BetterHelp monthly subscription, you receive access to four weeks of unlimited messaging in a counseling room with your counselor. Telehealth is a growing field, and research on its effectiveness is still emerging. BetterHelp offers a wide selection of support group sessionsmoderated by a licensed therapistin the scheduling section of the portal. This site does not include all companies or products available within the market. BetterHelp, on the other hand, takes the opposite approach. 2023 Forbes Media LLC. Cognitive behavioral therapy is one of the gold standards of talk therapy and centers around changing unhelpful or faulty ways of thinking. Individual For myself Couples For me and my partner Teen For my child Professional, licensed, and vetted therapists who you can trust Have questions about this ad or our catalog? Im actually in another country and time zone as my therapist, and she makes it work.. Therapeutic contact is limited to your weekly video sessions. According to the company website, BetterHelp operates a secure system that keeps user information strictly confidential and compliant with patient data protection laws. These therapy sessions also cater to children and teens between ages 10 and 17 with the consent of their guardian or parent. You can enroll in its medication plan either with or without therapy. The compensation we receive from advertisers does not influence the recommendations or advice our editorial team provides in our articles or otherwise impact any of the editorial content on Forbes Health. Our team thoroughly researches and evaluates the recommendations we make on our site. The price is based on your preferences in the questionnaire, where you live, and therapist availability. If antidepressants are affecting your sex drive, Morgan Mandriota has some tips for libido revival. The biggest downside of online therapy is that there can be technical issues that disrupt a virtual therapy session. BetterHelp has a wide array of counselors who are specialized in specific concerns and needs, like: BetterHelp also offers individual counseling, couples counseling, and teen counseling with a focus on the services above. 2005-2023 Psych Central a Red Ventures Company. Once matched with a therapist based on your responses, you can start messaging your therapist at any time. Brightside does offer psychiatry, and can add a medication option to your plan, while BetterHelps platform deals exclusively in therapy, with no medication available. She spent many years working and living in Beijing, China, covering arts and environmental issues for a variety of publications. KFF health tracking poll July 2020. Medical Reviewers confirm the content is thorough and accurate, reflecting the latest evidence-based research. BetterHelp - Get Started & Sign-Up Today Help us match you to the right therapist Please fill out this short questionnaire to provide some background information about you and the issues you'd like to deal with in therapy. To fully understand BetterHelps platform, we analyzed the companys website to gain as much information as we could and researched reviews on BetterHelp. They invest in premium ad units and advertised on over 250 different Media Properties in the last year across multiple Media formats. Brightside, on the other hand, has managed to keep its company profile squeaky clean, which, warranted or not, makes me marginally more comfortable trusting them with my personal data. While our team of, Best Hearing Aids for Severe Hearing Loss. Still, we liked BetterHelp for messaging, quick turnaround, and widespread availabilityif I lived in a remote area where it was hard to find a therapist, BetterHelp might be my best bet. You can choose your own therapist, but this option isnt obvious without extensive exploration of the BetterHelp website. A person seeking treatment interact remotely via voice or video chat, and specializations give price... Also cater to children and teens between ages 10 and 17 with the consent their! They prefer, content, and getting therapy through its online platform, investor and performance news, company. Of mental health and Substance Use 105 users from each online therapy service that you... 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