We use cookies and similar technologies. It's a second chance to use unused data How it works. The introduction of inflation-linked price changes, which comes into effect in 2024 when RPI is projected to be at around 1.5%, will give customers clarity and certainty about what to expect from their bills while fuelling the investment required both now and in future. However, BT, Sky and others do allow existing customers to re-contract on new customer prices, Virgin is one of the few ISPs that still doesn't. Indeed this is the case, it is generally assumed (although there is evidence for it), that VM make a loss on the 'new customer' prices, but expect to make it up on the grounds that the vast . You can say you have been a loyal customer for the whole contract and you want something free to keep you there, or you will look for another provider. Virgin Media is one of the hardest broadband providers to haggle with. Volt bundles . A lot of people find the concept of negotiation intimidating but I assure you this will be easy and this page will give you an idea of what to expect. Opening hours are Mon-Fri 7am-11pm / Sat-Sun 8am-8pm. Virgin Media Broadband deals start at 30.00 per month for a basic speed of 125 Mbps download. Virgin also offered him a free sim with 5gb a month of data and free calls and texts. How much does it cost to have Amazon Prime Video on Virgin Media? Virgin isn't the only one putting up prices. So you may want to consider doing so if you can find a cheaper deal elsewhere. Bigger bundle If you're happy to part with more than 50 a month for your broadband and TV, Virgin's Bigger bundle combines fibre optic broadband with more than 230 TV channels. What should I do then? Upgrade speed tiers go up to 1000 Mbps. When does my Virgin Media contract end? Ring them up, say you are leaving. extras. 1.1 Research available deals from both Sky and Virgin Media to negotiate. 2. I need to point out that you cant rely on this I had one time I cancelled when moving house and I never got one call. This can be a good way of getting better value for money. If possible, find out before you call whether you are still in a contract. 3. Can I watch Sky Cinema HD on Virgin Media? Check them out below: Virgin Media is expanding their offer of Gig1 Fibre, the fastest internet available for domestic use at the moment in the UK. 1Gb Broadband + Bigger TV. Both Sky and Virgin Media maintain a number of deals which theyll offer to customers who enquire about them! And if you want more, its Big Sport deal adds Sky's Sports channels into the mix. Unfortunately, you will need to pay for this to get your Virgin Media plan. However, it's worth keeping two things in mind: Many other providers have mid-contract price increases built into their T&Cs, so you might be stuck with one anyway if you switch to one of those providers. However, not all is lost, because you'll be able to cancel your contract and switch to another broadband provider as a result. If youve had some success using this guide and managed to get a good deal with Sky or Virgin Media Id love to hear about it in the comments! This means that their customers cant cancel their contract after their bills rise without incurring an exit fee. to cut the cord, swapping your pricey cable service for an indoor TV antenna and free over-the-air television. A comparison site, such as BroadbandChoices or Uswitch, will help you find the best deal for free. If they are willing to sign a new Virgin Media contract, customers can get this upgrade for free. Cancelling Virgin Media if you're out of contract. It will work out! Customers are calling up Virgin ahead of the rise - due to be added to bills from March - to ask for a better deal and avoid paying extra. 1. Broadband packages at Virgin Media start at a speed of 108Mbps, which can be more than you need. In my very first article on this site we spoke of the need to challenge your spending to make sure you are actually using something, and Sky and Virgin Media is a prime example! It helps to have a plan. "And Brucey bonus the brother in law is with Sky, so a 75 prepaid MasterCard for each of us too! At Virgin Media, you can only get home phone packages in a bundle. "Yes my bill is going up too I am not happy about it, they said they cant lower my bill," said one unlucky caller. TitanTV - Free Local TV Listings, Program Schedule, Show and. Big Entertainment throws in more than 1,000 movies on demand, while its VIP deal offers every channel going. Continue using site, 2023 ismybillfair.com (a trading name of Nineteen21 Limited). To reduce your Virgin Media bill as an existing customer, you will need to either cancel some of the services you are consuming now or try to haggle for a discount on your package. Broadband and mobile price rises in 2023 explained - Uswitch, How to save money on your broadband bill - Uswitch, Broadband social tariff deals for low income households - Uswitch. In the past, they had some deals that included Amazon Prime Video for free for a period of time. Virgin Media TVs top package has BT Sport included; if you can live without it, its one of the easiest ways to save money. Thank you for reading and I hope this guide was useful! The Sun website is regulated by the Independent Press Standards Organisation (IPSO), Our journalists strive for accuracy but on occasion we make mistakes. Haggling with your current broadband provider has a 75% success rate according to Martin Lewis of Money Saving Expert. This is a big disadvantage which makes Virgin Media expensive in the long run. Call 0345 454 1111 and follow the menu to speak to the Retention team. Existing Virgin TV customers with a V6 box can upgrade to the new platform through a simple over-the-air update.. If you are running a business or working from home, streaming 4K on more than one device at the same time in your household and gaming online, this can be a good investment. You can also go paperless or refer a friend to get a discount of 50 on your next bill. The Virgin Media packages on offer are: 500Mb Broadband + Big TV. Virgin Media Home Phone Packages are more advantageous when compared to other providers. with them, Tip #8 - If they cant give you a discount on your current plan, ask for free However 67,00 a month is a very expensive joke (for 200mb) and its . The worst part is that you cannot leave your contract before the expiration date. You might also receive a refund if you paid for your deal upfront. Virgin's one of the big players when it comes to TV and broadband, especially for high-speed internet, but if you're unhappy with your bill you can fight back. The TV and broadband provider has now started contacting customers to tell them how much their bills will go up by. You may choose to say yes as the deal likely sounds good. Extreme Couponing and Bargains Facebook group. Prices of Virgin Media services may rise during contract. As a result, you could be on an ultrafast broadband speed thats more than enough for your needs. All of their cable TV packages come with a box set called Virgin TV 360. The happier and calm you show up, the more chances you have for the results you want: a better deal for a cheaper price. An annual inflation price hike isnt the only increase youll have to beware of with your broadband. virgin media is possibly the most unreliable wifi service ever the connection can be good but it last for maximum of 10 minutes before telling me to naff off and then stopping it is ridiculous for the price i can't even download my game it feels like 1994. They also dont require a phone line, which is great if you dont have one or dont want one. Virgin Media provides some of the fastest broadband speeds available in the UK. These out of contract price increases can sometimes reach up to 45% on top of the annual price hike rates you would have accumulated too. Company No. If RPI is negative, we'll only apply the 3.9%. To check if you can get a voucher, you can use Latest Deals. If you need time to think about it, arrange a convenient time for Virgin Media to call you back, Ask the call agent to email you all the information youve discussed. The best way to know if you are going to save on Virgin Media is to actually compare what you are getting with them and what you can get from other providers. Making sure you're paying only for what you use is one more way to save money on your bill. Package upgrade . We have a Virgin Media page with all their available and active vouchers. HERE are Virgin Media customers' top tips for haggling a better deal: One customer said in a post: "Bit of advice for anyone else annoyed with the huge Virgin price hike.. when you go through to cancellations theres an automated option to discount your bill for six months. 14 day returns policy. This is in contrast with other providers, such as BT, Plusnet and EE, who have added an annual price increase of 3.9% above the rate of inflation to their terms and conditions. Does Virgin Media offer mobile data on the London Underground? If you're out of contract, here's what you can do to increase your chances of a discount: Call Virgin Media and ask for a discount. Broadband,TV and phone packages. The saving was even more impressive for people who have a combined broadband and TV package - 90 a year, on average, which is a discount of around 6%. [deleted] 2 yr. ago. All Virgin Media fibre broadband packages come with unlimited downloads. Get the new iPhone 14 for just 33.50 a month with the 2GB data plan and receive AirPods (3rd Gen) for free. Prices of Virgin Media services may rise during contract. I was changing my broadband to talk talk from virgin and thought Id give them a call to see if they could better them. "My Virgin Media" is your account portal on the Virgin Media website, where you can view and manage various aspects of your Virgin account, including finding out the contract end date. So whichever provider youre with, go to their rivals website. Live chat: Get in touch with a customer representative at Virgin Media through its Live Chat feature. Im going to have to switch with that difference unless we can do something Recieve e-mail alerts to better manage . Review, save and print online statements - Exactly like paper statements but with more security and less clutter. So, to know if its worth getting a cable TV deal with Virgin Media, you will need to check Skys options for the same type of channels. Search on Uswitch to find the right broadband package for you. If you search your postcode on a broadband comparison website, you can then filter by providers to get a good idea of what products are available. 1.4 Negotiate with Sky and Virgin Media Post-Cancellation Retention. As have most other providers. Your email address will not be published. Your contract has expired and you have tried to haggle without success. One customer saved himself a whopping 23 a month - or 276 a year. You just need to call them on 0345 454 1111. Or browse by product: TV packages. If you click on a link to an external website and make a purchase, Latest Deals may earn a commission. You will pay 27.99 per month and an initial fee of 35. Cancelling Virgin Media is pretty easy. Money-back guarantee: 30 DAYS. Free delivery. That means double the mobile data on every eligible O2 Pay Monthly plan in your household. A Virgin Media spokesperson said: Through continued investment, improvement and innovation were committed to providing great value and a top service for our customers. Most of this experience is based on Sky, as theyve who Ive negotiated with recently whereas its been quite a few years since my last tangle with Virgin Media.. At the end of this guide, you should have the confidence to haggle with Virgin Media or Sky! Broadband packages. That's a huge increase in your monthly outgoings once your contract ends. Virgin Media has a bundle with BT and Sky Sports Channels in 4K. Yes. You can get all the same broadband packages as above by adding free phone calls on the weekends. Tell the team that you're considering leaving, and they may be able to offer a better deal. The deals Sky/Virgin Media offer generally last for a couple of weeks something else will be on, but it may not be the same thing you just got offered and will have to go through the process again. We have an article with 20 ways to boost your internet speed, But you can watch Netflix with Virgin Media TV, you can watch Amazon Prime Video on Virgin Media TV, to access Virgin Medias website and login to your account. Firstly, any annual price increase you receive during your contract term will be added to a new monthly price that you'll have to start paying once your contract ends. If you want to stay with your provider, check prices elsewhere to set a benchmark and then call its customer services and threaten to leave unless it price matches or lowers your bill. Virgin Media gives you the option to go contractless in some bundles, but unlike NOW Broadband, it is not accessible to everyone. Call 0345 454 1111 and follow the menu to speak to the Retention team. Theyll usually be piecemeal for each bit of the service for instance you might get half price off Sky Sports, 10 off your core monthly bill, 5 off the phone etc.. Use the 9 tips we gave you above. You will be committed for at least a year and a half. You could go one better. Virgin Media Cable TV Packages are also more advantageous when compared to other providers. The best Virgin Media broadband deal for December is their M100 Fibre broadband only package. by entering your postcode on Virgin Medias website. In our guide on how to save money with Sky and BT, Latest Deals came to the conclusion that you get a better deal getting Sky TV than BT TV. And if you have any questions on approaching Sky and Virgin Media, just leave them in the comments below. I signed up to BT for phone and broadband, having tried to get a better deal and they weren't interested in bettering it. 679215 Registered office: 1 London Bridge Street, London, SE1 9GF. Yes. Virgin Media's end of contract price hike. The most recent time I cancelled Sky I was bombarded with calls! Thats why we recommend getting a Gmail. So 2023 is the final year that you can cancel your existing Virgin Media deal for free if you're affected by a price rise. 1. month contract. If your contract with Virgin Media is ending soon, you should have received an end of contract notification in the post or via email detailing your new charges. Save 100s on your existing package, without having to cancel. It tells the person were negotiating with were serious because we have hard information. Virgin Media can be more expensive when compared to other providers, but you are getting the best fibre broadband in the UK. They didnt listen to the call and declined my complaint. Although Volt plans include other perks, such as discounts on select O2 products and priority, they cost more than regular plans. Worst customer service from a big corporation that i have ever wxperienced. This doesnt include broadband. By grabbing one of its SIM plans, you can keep your phone (or buy a snazzy new one outright), and still get all the benefits of a Virgin Mobile deal. Sometimes youll deal with the same person, but more often youll be transferred to cancellations, and this is where you can really do well. Stay strong and say firmly (if it applies of course): Thank you for helping, but I think the other deal still fits my requirements better, and Id still like to cancel.. The coaxial cable technology results in a faster and more reliable internet connection. In order to use these WiFi routers with your Virgin Media installation you will need to do a few things. In terms of broadband and phone plans, Virgin also has some of the cheapest offers going at the moment for ultrafast connections. You might be charged an exit fee for leaving before the expiration of your contract. If you're looking for a SIM-only deal, Virgin Mobile is a great choice. Others are offered to all customers: free repairs if any of your equipment breaks down, on-the-go WiFi, WiFi on the London Underground, internet security toolkit and up to 10 email addresses for your home. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. We have an article with 20 ways to boost your internet speed, there you can find how to correctly set-up your router for the strongest Wifi signal you can get. If youre doing this, ask when an offer is valid until and ask them to note in their call system what you have been offered.). This means that from 2024, you won't be given a window to cancel your contract without cost after a price rise. But as aVirgin Mediacustomer, you have 30 days to either cancel your contract or switch. Here's everything you need to know about the 2023 Virgin Media price increase. TV, landline and mobile bundle deals. negotiate with, Tip #4 - Always try to get in touch with the customer retention department, Tip #5 - The best way to communicate with them is with a smile on your face, Tip #6 - Pick the best phrases to use when communicating with them, Tip #7 - Keep in mind all the issues you had with Virgin Media when negotiating If youre happy to do this, it can unlock better discounts. A package that was initially 33 per month with an 18-month contract, goes to 56 per month contractless. Virgin Media has the fastest accessible broadband available in the UK at the moment. Frequently asked questions, helpful hints or want to ask us something? Could you even just get by with Freeview, which couldn't cost you anything extra each month for TV. Reply. Re: Getting a better deal. You will need to pay an extra upfront fee of 45 on the top of the 35 setup fee. Shop around people! Find out which providers increase their prices each year. There are many ways to save on Virgin Media. Learn also here how to haggle with Virgin Media and get the best deal for you! Ive had a look and we could do x for the services you have now. This can lead to confusion and misinformed customers. If you are getting a home phone deal mainly because you want to use the phone every day at any time, its definitely NOT worth it. I was offered their highest speed for 23 so I accepted. At the time of writing, Virgin Media charges a setup fee of 35 for all their broadband plans. Also make sure you're not paying for Netflix twice via Sky and directly. You are likely to speak to a different person, who may be better at understanding your requirements or able to offer you a different deal, f youre still not happy, your best option might be to switch to another provider. But before you call 150 from your Virgin Media home phone or 0345 454 1111 from any other phone to tell Virgin Media you're leaving, we strongly recommend . You have different ways for you to access this. However, you will only be able to make calls on the weekends. Transfer funds between accounts. If you want to avoid a price hike from Virgin Media and switch to a cheaper broadband deal, then the 30-day window is your best opportunity to do so. I was absolutely determined to cancel properly but I have to admit I was tempted. You will need to download the Virgin Media Connect application to get access to their free public wifi. The average increase will be 4.70 a month, or 56.40 a year. If you're with Virgin Media because of its internet speed, you might not be able to find another provider that offers the same speed in your area. For example: -, Look at equivalent packages on Sky or BTs website Ive seen a better option with Sky or BT, Check Virgin Media's website to see what deals they offer to new customers, Having an idea of what friends or family members with Virgin Media are paying, Here are some helpful phrases you might use, Dont feel pressured to say yes on the spot. You will need to haggle or switch, otherwise, it is not a good deal. Virgin Media is an accessible company to get in touch with. Prices going up mid-contract? 10640637, Registered address: Acre House, 11-15 William Road, London, NW1 3ER 2023 ismybillfair.com (a trading name of Nineteen21 Limited), We use cookies to help make this website better. So it definitely pays to find a new contract as soon as your end date approaches. At the moment, Virgin Media covers around 60% of the UK, so you are very likely to be able to get Virgin Media in your area. You can sign up below to get our new articles delivered to you on a range of financial topics, or remember you can follow ourFacebookandTwitterpages, and were alsonewly on Pinterestand would appreciate a follow! So once you receive your notification, youll have toswitch broadband providersbefore that date. It will depend on your expectations. You might not need free calls on your landline if you only ever use your mobile. EE offer 24-month and 12-month contracts or 1-month rolling deals while . You may also need to return your Virgin Media Kit. An indoor TV antenna and free calls and texts big disadvantage which makes Virgin Media services may during! Ways for you Media can be more expensive when compared to other providers will help find! By adding free phone calls on the weekends but I have ever wxperienced im going have. Is great if you want more, its big Sport deal adds Sky & # x27 ; s second. 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Your household you might be charged an exit fee for leaving before the expiration.. S a second chance to use these WiFi routers with your Virgin Media plan channel going yes the! The only one putting up prices to offer a better deal on approaching Sky Virgin. You might be charged an exit fee for leaving before the expiration of contract... Recieve e-mail alerts to better manage Exactly like paper statements but with more security and less.! The UK and free over-the-air television company to get a discount of 50 on your bill services may during. Upgrade to the call and declined my complaint is one more way to save on. Cable TV packages come with unlimited downloads to know about the 2023 Virgin plan. Be 4.70 a month of data and free calls on the weekends rate according to Martin Lewis of money Expert. Huge increase in your Monthly outgoings once your contract before the expiration.! The fastest accessible broadband available in the UK was changing my broadband talk! Ways to save money on your bill earn a commission Program Schedule, Show and to talk talk from and... At a speed of 108Mbps, which could n't cost you anything each! And free over-the-air television of your contract ends on offer are: 500Mb broadband + big.... Get all the same broadband packages at Virgin Media plan services you have now haggling with your Virgin installation!