Child Support customers who have received notification of enrollment but do not receive their Wisconsin Way2Go Debit MasterCard within 10 days from payment posting should contact Wisconsin Debit Card customer service at 1-877-253-3686 and follow the IVR path to report a Lost/Stolen or Damaged card. Visiting any bank or credit union that displays the MasterCard logo and requesting a teller-assisted cash withdrawal. Use the Way2Go Card mobile app, GoProgram.com, or call 1-877-253-3686 to activate your card and create your PIN. After February 27, 2022, your card will be deactivated and your account closed. Have your Virginia Debit MasterCard handy when you set-up your new User ID and Password. They show your balance. When should I contact Way2Go Card? Each debit card is embedded with an EMV chip for greater security and will include . Click here to start using GoProgram.com You can also access your account information with our free Go Program Way2Go Card mobile app! The Debit MasterCard Way2Go Card is accepted at merchants, ATMs and bank locations worldwide. Login - Way2Go Website. Accept the surcharge if you want to make the transaction. The new chip Wisconsin Way2Go Debit MasterCard will be provided to the debit card holder near expiration of their current EPPIC Debit MasterCard. You were specially selected to receive a GO2bank offer because youre a prior customer OR you opted in to receive marketing from one of our trusted third-party partners. You will get your card 5-10 business days after you get the first letter. Who do I contact for any disputes or questions about the balance on my new Way2Go card? No credit check was performed, and no one filled out an application on your behalf. If you do not request a check, remaining funds will be turned over to the unclaimed property department of your state of residence (as indicated in our records) after the applicable time period has passed, according to state laws. You will continue to have full access to those funds through February 27, 2022. Generally, benefits will be deposited within 48 hours of a payable week approved by TDLWD. Please contact the UI Call Center immediately at (877) 600-2722 if your mailing address or contact information has changed. This information is also available online at https://bit.ly/AZUI-EPC. During March, learn more about RDNs and N twitter.com/i/web/status/1, Today is the start of Women's History Month! Listen closely to the IVR and follow the instructions to report a card lost or stolen. Protective Payee information must be handled through the county worker. More information regarding the current Bank of America Visa Card is listed below: To prevent a delay in services, it is important that DES has your current address and personal information on file. New enrollees into the Wisconsin Child Support Debit Card Program, after January 8, 2022, will receive the new Wisconsin Way2Go Debit MasterCard. Effective January 6, 2022, your EPPICard will be inactivated and any remaining funds will be transferred to your Way2Go Card on January 13, 2022. Deposits to your Bank of America Visa Card will stop as of September 23, 2021. You can find an ATM through one of the following locators: If Im receiving both child support and unemployment benefits, will I receive two cards? Access to your funds anywhere debit MasterCard cards are accepted. Repaying the UI benefits collected, plus penalties and fines. Both the card and the PIN must be used when making purchases or receiving TANF or Child Support funds. For questions about the card, the custodial parent should contact Way2Go Card Customer Service at 1-855-462-5888 (fees may apply). All address changes must also be made with Bank of America while you are using the Bank of America Visa Card. Call the toll-free Way2Go Customer Service center, 855-462-5887, to report a lost or stolen card. Your account balance must be at least $5.00 before a replacement card will be issued. A TANF Protective Payee will receive his/her debit card at the address you provide. Your child support debit card is one of the ways you can receive your child support payments electronically. The Way2Go Card Utah Login is a convenient and secure way for customers to connect their accounts, check their balances, transfer funds, and more using the Go Program provided by Conduent. * The money was taken out of the Way2Go account the next day and did not appear in my other bank account until the next week. Who do I contact for any disputes or questions about the balance on my new Way2Go card? If you still have funds on your Bank of America Visa Card after February 27, 2022, you will need to contact Bank of America to retrieve your funds. Expedited card delivery $12.00 If you request your replacement card to be expedited rather than receiving it by regular mail, you will be assessed the expedited card delivery fee. The payments disbursed to your EPPIC child support debit card will continue to be available to you. Paying at the station or kiosk means you will only be charged for the actual cost of the fuel and not have a hold placed on your debit card funds. The significant role played by bitcoin for businesses! To sign up for Direct Deposit click here. I am beyond dissatisfied with this customer service and if it werent for the fact that this is how I received my unemployment, I would NOT be using them. Should you need to file another claim for unemployment benefits during this time. Start using your Card immediately anywhere MasterCard is accepted, including online and for bill payments! No. Access to your funds anywhere Debit MasterCard is accepted. If you would like to receive your payments via direct deposit, please complete the following: For information specific to your account or for card services, please contact: For information about your case, payments, or to make a change to your account information, please see below: Why is my EPC changing from Bank of America to Comerica Bank? Instructions for card activation, how and where to use your new, You can make a transfer of funds to another bank account using the. Lock and unlock your card:Did you misplace your card or leave it behind at a store? What if I still have funds on my Bank of America card after February 27, 2022? Register and check your balance and transaction history on the website at, Businesses or Retail Establishments where minors under 18 are not permitted, Travel Services Provided by a Travel Agent, Professional or Collegiate Sporting Event tickets, Tickets for Other Entertainment Events Intended for the General Public. For more information, see the developers privacy policy. Login with biometrics Check your available balance anytime, anywhere Review up to 18 months of transaction. Information regarding any and all fees associated with the new Way2Go Card will be included with your new card mailer. There is no charge for this service. !Thanks and god bless I shouldve read the last review stating the same problems and I wouldnt have made the mistake of transferring it!!!! Any funds remaining on your Bank of America card account that you do not retrieve will be subject to the escheatment process of your state of residence, per Bank of Americas records, after a designated period of time (usually 3 or 5 years). You will not be able to use your card at ATMs or point-of-sale for cash-back with purchases after that date. The Way2Go Card is an electronic method for receiving your unemployment insurance payments. Otherwise, I supposed youll have to look for in-network ATMs to withdraw all your money from in little bursts. Pursuant to Title VI of the Civil Rights Act of 1964, the Americans with Disabilities Act (ADA) and other nondiscrimination laws and authorities, ADES does not discriminate on the basis of race, color, national origin, sex, age, or disability. link the way2go card to your venmo account pay someone you trust the entire balance then have them pay you right back. If you are eligible for TANF transitional supportive service benefits after your TANF cases closes, the benefits will be posted to your debit card. Automated notification via phone or email when a deposit is posted to your account. You may change your address with the child support program online though the CSOS program, or call the KIDSINFO Line at 800-991- 5530, or contact your CSA to provide your updated address. You should call Wisconsin Child Support Debit Card customer service at 1-877-253-3686 and listen to the IVR prompts, which will offer you the opportunity to opt in to receiving monthly debit card activity statements. this same card will be used. How do I access the Way2Go Card Services Online? Go to www.GoProgram.com If you currently receive your child support payments on the Wisconsin EPPIC Debit MasterCard or Way2Go Debit MasterCard but would prefer direct deposit of your payments into a checking or savings account, fill out and mail the Direct Deposit Application. So for 6 days I had lost the $200 I was transferring and I had no backup money so I was broke for basically a week because I had not been warned that that it would take that long for the money to transfer. After September 23, 2021, no payments will be made to the Bank of America Visa Card, but any funds already on the card will still be available for use until February 27, 2022. This will not change the way you receive your child support payments. How do I transfer funds from my Way2Go Card to my Bank Account? If you are receiving both unemployment benefits and child support payments, your new Way2Go card will be used for both payments on one card. Once the first child support collection is received, it will be posted to your debit card overnight. I told the guy I was having a hard time hearing him and he did not acknowledge me and it actually got harder for me to hear him from that point on. The Way2Go Program is a service for electronic funds disbursement via prepaid debit cards, with funds processing handled through Comerica Bank. Pay at the pump will no longer be allowed for debit cards. We'll feature some of our amazing women leaders and employees througho twitter.com/i/web/status/1, If you are concerned that your child did not receive the correct amount of 2022 PEBT benefits (issued October 2022) twitter.com/i/web/status/1, Workforce Development and Partnership Management. What is the last date to request a BofA replacement card? If you cannot see the email from "noreply-detr@outgoingserver.net" in your inbox, make sure to check your SPAM folder. Just make sure you verify your identity on venmo so you are able to transfer the lump-sum to your trusted person without any restrictions. Works with all Go Program Way2Go Card eligible MasterCard programs. Call Way2Go customer service at855-462-5887. How do I receive my debit card (ePayment/Way2Go Card)? Activate the Card Use the Way2Go Card mobile app ( Apple Store | Google Play ), GoProgram.com or call 855-462-5887 to activate your Card, create your PIN or get your available balance. As long as the ATM accepts MasterCard, you may utilize that particularlocation. After September 23, 2021, no payments will be made to the Bank of America Visa Card, but any funds already on the card will still be available for use until February 27, 2022. Can I transfer money from my Way2Go card to my bank account? In order to determine if you are eligible to use this app, please refer to the back of your prepaid card. If you had no activity on your EPPICard in the last 18 months*, you will not receive a Way2Go card. The new website,www.GoProgram.com, requires users to establish a new User ID and password. Reminder: You may use your card surcharge-free at all MoneyPass ATMs. The Virginia Way2Go Card . If Im receiving both child support and unemployment benefits, will I receive two cards? What if I still have funds on my Bank of America card after February 27, 2022? Withdrawals cash for free at MasterCard Member Bank or Credit Union teller windows. There is a web portal and mobile app you can use to: Find ATM Locations and participating bank locations, View your balance inquiry and transaction details, If you wish to cancel your Way2Go EPC card, you may do so by accessing your EPC account at. You may get cash at an ATM that displays MasterCard or Cirrus or a teller in a bank location that displays the MasterCard. Benefits of getting payments on a debit card: Please contact Way2Go customer service at 1-877-253-3686. The only problem I have is a problem a lot of customers are having and thats when I transferred funds to another account its only been a few days but on my waytogo app it shows that the money is gone and has been transferred but in my other account it doesnt say anything about the transfer of funds so very confusing and very frustrating because if I had known this I wouldnt have transferred the money because I need it now! Alot of online bill pay sites get a decline even when there's enough money to cover the purchase. Pursuant to Title VI of the Civil Rights Act of 1964, the Americans with Disabilities Act (ADA) and other nondiscrimination laws and authorities, ADES does not discriminate on the basis of race, color, national origin, sex, age, or disability. Way2Go Card cannot answer any unemployment questions relating to the release of your funds. Please contact the Clerk of Court for the county in which you reside for instructions on how to update your address and other information. If your debit card has not expired, do not throw it away even if your TANF case closes or you request direct deposit for child support payments. The app is more user friendly than the website or calling the 800 number to get updates. Where can I find fee information for my new card? 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