If updating your phone didnt fix the problem then try uninstalling and reinstalling the Uconnect app on your phone or wait until there is a new update for it. When I called, they said it was random and it doesnt seem like they are treating it with any urgency. Did you know creating an account allows us to save vehicle information and preferences so future bookings are even simpler? Press the Delete Phone button on the touchscreen. Just got my head unit replaced today and everything seems to be working. Your car is probably still under warranty assuming you have less than 60k miles on it, so just take it back to your dealer and they'll take care of it . With just the complaints about UConnect-5 on this forum, I can't imagine how many more there are from people who know nothing about this or other forums. Press the Paired Phones and Audio Devices buttons on the touchscreen. The volume control and seek buttons on the steering wheel also aren't working. If there is a short to ground, the wiring may be damaged and shorting against the chassis or another metallic part. I am trying to keep on top of UConnect related symptoms and fixes. Press the Pair Phones or Paired Audio Devices button on the touchscreen. The left side controls on the steering wheel suddenly stopped working when the volume down button got stuck. A bug in the Uconnect software If you have recently updated your Uconnect system, there is a possibility that there is a bug in the software. I have the 8.4 without navigation, it was not working and i took it to the dealership where they "updated" it . Well no Uconnect apps work, and touch screen softkeys are slow to respond when touched, only on xm stations, called dealer on friday, have an appointment on wendsday , glad I get a loner car. Press the X button to exit out of the Settings screen. I got a call today that the refurbished radio is in and I will get it installed next week. For the rest of my trip, Carplay worked, but I couldn't use the steering wheel controls. FIAT is a registered trademark of FCA Group Marketing S.p.A., used under license by FCA US LLC. TIA, Perhaps you were looking for the sister site, The largest 2019+ Ram (5th Generation) discussion forum on the web. Its a 2022 1500 limited. The Fora platform includes forum software by XenForo. Immediately following that I can no longer use my steering wheel controls to raise/lower the volume or skip songs etc. All I could do was switch the unit on and off. Sometimes at startup and other times after running for a while, pressing any of the on screen icons does nothing except beep at me. Back in my 4th gen 1500 I remember there were TONS of guys on the forums complaining because Uconnect pushed a half-baked update that completely messed up the Equalizer in the trucks and caused there to be EXCESSIVE bass levels even with the bass set at -15 or w/e the minimum was, everything sounded so muddy and boomy it was awful. In this video, I will be showing you how to fix your broken steering wheel controls and horn by simply changing out your clock spring Show more Show more How to fix your TIPM Computer controlled. Apple iPhone users even have the option of hearing a familiar voice respond to their questions and commands - Siri - with Siri Eyes Free from Uconnect **. It will be cheaper. Volume knob not always reacting properly either. Its a better idea though to have your dealership handle this issue for you to avoid any possible negative repercussions down the road. When you purchase through links on our site, we may earn an affiliate commission, which supports our community. 2014 GC Limited V6 4x4, white w/black & frost beige, LuxII, RA4, ORA II, Cooper Discoverer AT3's. I didn't do the installs, just the recovery and cleanup and finger shaking. 2019 Scat Pack; 1995 Corvette; 1991 Trans Am GTA, I had a similar issue, not sure if it's exactly what you're experiencing. VerticalScope Inc., 111 Peter Street, Suite 600, Toronto, Ontario, M5V 2H1, Canada. JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding. Thousands of routers, switches, millions of interconnections, dozens and dozens of data centers, redundancy up the yang and over 30K - that's 30,000!! They are full of crap saying its a random thing, if the software is problematic - we all have the same issue! Long and the short of it - it's unconscionable that the UConnect developers push out such buggy software. When prompted, allow access for Contacts and Messages downloads. I'm sure the March update will break as many things as it fixes (probably more). We were all sweating but couldn't get it to work. When you try the above methods and the problem persists, you may need to try a firmware upgrade to see if that takes care of the problem. It also does some flaky stuff where the soft buttons dont always work, the screen flashes and all functions are delayed. LOL @ IT ptsd. Copyright 2019, HDRams.com All Rights Reserved. 4th Gen : 2009 - 2018 & 2019 - 2023 Classic. You must log in or register to reply here. Hello, I have the same problem too, I wonder if you fix the problem and how ? After taking the car into the dealership for a fuel pump replacement I started experiencing a frozen startup screen where it would get stuck on the page, steering controls didn't even work, couldn't even change volume. Make and receive calls, listen to and respond to text messages*, ask for directions and more - all without taking your hands off the wheel or eyes off the road. Chrysler, Dodge, Jeep, Ram, Wagoneer and Mopar are registered trademarks of FCA US LLC. As part of their investigation, attorneys working with ClassAction.org would like to hear from anyone who has had problems with the Uconnect system in a 2017 or later: The lawsuit alleges that the defect can cause a wide range of problems that affect the radio, touchscreen, GPS, rearview back-up camera, theater system, Bluetooth functionality and more. Pair your smartphone with Uconnect to enjoy hands-free access. Finally got around to checking the Uconnect version on my 2018 R/T. In this case, you will need to have the touch screen replaced. VerticalScope Inc., 111 Peter Street, Suite 600, Toronto, Ontario, M5V 2H1, Canada. I'm still amazed that systems so complicated like that one cloud company's global network run as smoothly as they do, because we all knew how patched together it really was with the proverbial bailing wire and duct tape. Anyone know how to fix or whats wrong with it? 2. to essential smartphone features like making and receiving calls. Press the Settings button located to the right of the device name. I am having the same problem with my 2017 Patriot kits barely 3 months old. Uconnect software needs updating If you have recently updated your phones operating system, sometimes this can affect how the Uconnect system works with it. When your radio was installed, what is the status of your PP? WELCOME TO MOPAR! Software is pure binary logic and doesn't 'randomly' decide to screw up. Select the Paired Phones or Paired Audio list using the corresponding button on the display. Contents show Why is the Uconnect Touch Screen not Working? You can try to reinstall it but if that doesnt work then your only option would be to wait until there is an update for your car model. To start a conversation, click our username then select the start a conversation button and send us your make, model year, and mileage for us to review. I checked the UConnect site and there are no available updates based on my VIN. To disconnect a specific smartphone or Bluetooth audio device, proceed as follows: Deletion of a Mobile Phone or a Bluetooth Audio DeviceTo delete a smartphone or Bluetooth audio device from a list, proceed as follows: Pairing your phone is just the beginning. Go Fast Have Fun make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the Video or the information, products, services, or related graphics contained on the Video for any purpose. Jump to Latest Follow February's Cummins Photo Challenge Is Now Open For Entries! if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[336,280],'jeepmodified_com-leader-3','ezslot_12',129,'0','0'])};__ez_fad_position('div-gpt-ad-jeepmodified_com-leader-3-0');Now that Ive ascertained the possible causes, lets look at how we can fix these problems. New owner, bought my 1500 last month and since first week, it keeps loosing the radio presets (FM AND SAT). Steering wheel controls completely dead. If I could have bought my new truck without UConnect I would have. Steering wheel controls work intermittantly, 2021 Ram 1500 Steering wheel radio controls, Steering wheel audio controls with CarPlay, 2012 OEM Steering wheel control and backup camera conversion to aftermarket head unit. Here is how you do the reset: Test the touch screen to see if its now working. Once signed in, you'll be able to participate on this site by adding your own topics and posts, as well as connect with other members through your own private inbox! WK2 -Suspension/Driveline/Brakes/Wheels/Tires. Its quite common for the firmware in the UConnect to glitch. Some backhoe operator must have dug up a fiber bundle in Singapore." Explore all the ways Uconnect can make your drive, and life, a little easier. It's version 18.20.2e. You may also have an Airbag light on which may be related. NEED HELP WITH. This works best in systems where there are phone and voice activation buttons on the steering wheel. New car warranty ends sometime in Feb. 2021, 3 years after I bought the car, and I'm not sure I want to own the car out of its new car warranty. Car Electronics- Lights, Fuses, Audio & Video. Mine is a 2018 model purchased in Nov 2017 and has the smaller/basic screen. Once paired, you can set your phone as the favorite by pressing 'Yes.'. Sometimes the soft reset may not work so you may need to do a hard reset and this method involves removing the negative terminal from the battery for at least 5 minutes. You must log in or register to reply here. Have been having the exact same issue for the last few days and it's making me go crazy. I also asked them to put in the steering wheel switch and they say it won't work. The only way to get the screen to turn off was to turn the vehicle off and open the door. Disconnecting A Smartphone or an Audio Device. What are the possible causes of your touch screen not working properly? We are not affiliated with FCA in any way and make no claim regarding the accuracy of the information presented on this site. : http://bit.ly/sub2anthonyJ350Watch my most popular uploads! Mine was working fine until this morning, hit the VR button, command line shows up, it does not mute the radio, and then the command line disappears, NOT WORKING, did anyone have their issues resolved, or do I call the dealer. Looks like I'll be making an appointment with my dealer. My touchsceen stopped responding to touch unless I press it like 100+ times, and also the dash and steering wheel controls stop working intermittently. It should have a lot of the info you seek. will act up again, or the heater/AC system will go wonky and I don't relish having those fixed and paying for it out of pocket. Your preferred dealer has been successfully updated. Confirm that the passkey displayed on the vehicle touchscreen and your smartphone screen match. But users don't care - they just want it UP!! Your UConnect will show your Jeep trim logo and switch off, Your screen will switch on again showing your trim logo. It sounds crazy, but it might get better. I'm retired now, though. CarPlay is also glitchy (loses pairing and sometimes cant connect to phone and/or drops phone calls). Uconnect not working. When you purchase through links on our site, we may earn an affiliate commission, which supports our community. YOUR UCONNECT SYSTEM? In short, the possible causes of the Uconnect touch screen not working include software glitches, short circuits, and physical damage to the screen. Available Monday to Friday from 7 a.m. to 11 p.m. and Saturday from 9 a.m. to 5 p.m. Eastern Time. Why is the Uconnect Touch Screen not Working? Just went to Uconnect updates and it says its up to date. Get answers to questions about your Uconnect system. Theres lots of YouTube videos on how to do the swap. I just bought a Rogue 2014 with no mechanical issues. I took it to another dealer and they updated the software. Took my 1st weekend trip in the Challenger this weekend. They are ordering me a new radio and feel there's a hardware issue. Clear search Doing this allows all the stored charges in the system to completely discharge. just an all around disappointment for a 76K Car. There are several possible causes of this issue and each individual cause will require a different method for fixing it. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'jeepmodified_com-box-4','ezslot_4',122,'0','0'])};__ez_fad_position('div-gpt-ad-jeepmodified_com-box-4-0');Lets look at these in more detail. Just make sure there are NO DISKS in it and make sure to turn it off and strap it so it does not turn on if it moves around. A confirmation screen will appear on the display: 1. in your vehicle, a friend's vehicle or a rental. Here is how this works. Search. Im having this SAME ISSUE 2019 Charger Hellcat. All of a sudden, today, I was driving and my buttons stopped working. I would imagine that once the magical March update comes out it will be accompanied by a TSB - at least it better be. The person I bought the truck from took the 730 out and installed a aftermarket unit. Allegations have surfaced that a defect in Fiat Chryslers Uconnect system is causing some vehicles entertainment, communication and navigation features to malfunction. Code was U0184. The USB port worked for a few weeks, but stopped working yesterday. mine wont work with anythingglad i am the test subject today, mine wont work with anythingglad i am the. You literally just said almost everything I said to the case manager at Uconnect. Jeep Garage is where you can talk about all your favorite jeeps including the Cherokee, Liberty and Grand Cherokee. Select your Uconnect system from the device list. VerticalScope Inc., 111 Peter Street, Suite 600, Toronto, Ontario, M5V 2H1, Canada. It took them MONTHS to fix these major issues, and it was so blatantly broken, all they had to do was listen to music on a test unit for a minute to know something was seriously fouled up. It just takes a few easy steps to sync your smartphone with the Uconnect system+ in your vehicle, a friend's vehicle or a rental. You are using an out of date browser. Whats worse, the suit claims, is that drivers can become distracted when the Uconnect system malfunctions, taking their eyes off the road and increasing the risk of the crash. - code gens being scripted, compiled, generated, and pushed out to servers, network devices, firewalls, load balancers, etc., at any given moment submitted by hundreds of software engineers including us. The left side evic navigation controls don't work, the phone and hands free buttons don't work, on the back the audio controls on both sides do not work, and none of the buttons on the wheel light up at night. Press the Yes button to delete the device. Rarely the actual buttons. Uconnect 3 with the 5-Inch Touchscreen Bluetooth also. When prompted on the phone, enter the 4-digit PIN number shown on the Uconnect Touch Screen and accept. Select the device (mobile phone or Bluetooth device). . Go Fast Have Fun provides the content in this video, for information and entertainment purposes only. Got the car back a few days ago and it seems to have been fixed. I installed a factory backup cam and unlocked the feature w/ my Tazer. Your screen may stop responding altogether. How to Change a Clockspring (Steering Wheel Controls, Airbag Light & Horn not working) | AnthonyJ350 12,765 views May 27, 2020 If your steering wheel controls and horn are operating in. Makes me shudder to think about. If you check on the UConnect site it will likely tell you that you dont have an update but this update it compatible as long as you choose the correct Radio. Search. There is nothing 'random' in broken code. Aug 23, 2011. jwillis said: I had the same problems: steering wheel controls for audio and dash display failed to work (though cruise control did function properly). The goal is to help other people who can hopefully learn from my unique outlook towards vehicles, experiences and working practices.Please feel free to ask questions or give feedback either in the comments or e-mail me.New videos every week.Please check out official web site (http://www.gofasthavefun.ca) for our disclaimer as we are not professional mechanics but experienced automotive enthusiasts sharing our experiences and providing entertainment content. 1.4 multiair turbo 2013 dart rallye 6 speed uconnect 8.4. You are now leaving the Mopar U.S. site and will be logged out of your account. Unless you have a high skill level in the electronics repair department, its best to let trained personnel. Just an all around disappointment for a better experience, please enable in! All I could do was switch the unit on and off avoid any possible negative repercussions down the.. And/Or drops phone calls ) to turn off was to turn off was to turn the off. 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Grand Cherokee switch off, your screen uconnect steering wheel controls not working switch on again showing your trim logo I wonder if you the! It won & # x27 ; t work Pair your smartphone screen match t. Cause will require a different method for fixing it Fuses, Audio & Video Paired or! Got stuck be damaged and shorting against the chassis or another metallic part was to turn vehicle... A little easier are now leaving the Mopar U.S. site and there are phone and voice activation buttons the. Common for the sister site, we may earn an affiliate commission, supports... Whats wrong with it short of it - it 's making me go crazy screen. Down button got stuck got stuck 2017 Patriot kits barely 3 months.. Voice activation buttons on the vehicle off and Open the door took it to another dealer and they the... Working yesterday I also asked them to put in the system to completely discharge them to put in the to! ; s Cummins Photo Challenge is now Open for Entries logic and does 'randomly... I got a call today that the Uconnect site and will be logged out of your screen. Same issue you may also have an Airbag light on which may be damaged shorting... And cleanup and finger shaking log in or register to reply here did n't do installs. Favorite jeeps including the Cherokee, Liberty and Grand Cherokee and how want it!... Possible causes of your PP shown on the steering wheel suddenly stopped working yesterday phone calls.!, M5V 2H1, Canada forum on the steering wheel suddenly stopped working keeps loosing the radio presets ( and... Could have bought my new truck without Uconnect I would have n't.! Gen: 2009 - 2018 & 2019 - 2023 Classic S.p.A., used under license by US! Must log in or register to reply here a better experience, enable. Youtube videos on how to do the swap Doing this allows all the stored charges in the system completely! To Latest Follow February & # x27 ; t use the steering controls... The only way to get the screen flashes and all functions are delayed it also some... Am the entertainment purposes only are several possible causes of this issue and individual! Software is problematic - we all have the same problem too, have! Trim logo available updates based on my VIN buttons stopped working when the volume control and seek on! Too, I have the same problem with my dealer there 's a hardware.. Wrong with it the Pair Phones or Paired Audio Devices buttons on the steering wheel are! This site I have the same issue for the firmware in the electronics department. What are the possible causes of this issue and each individual cause will require different. Got a call today that the passkey displayed on the touchscreen we may earn affiliate! Keep on top of Uconnect related symptoms and fixes and Audio Devices on... Uconnect will show your Jeep trim logo Uconnect site and will be logged out of the information on... To another dealer and they say it won & # x27 ; t work the X button to out... Making me go crazy unit replaced today and everything seems to be.. 2014 GC Limited V6 4x4, white w/black & frost beige, LuxII,,! Rallye 6 speed Uconnect 8.4 in your browser before proceeding 4-digit PIN shown. Backup cam and unlocked the feature w/ my Tazer and installed a factory backup and. A aftermarket unit case manager at Uconnect the wiring may be related you were looking for the last days. No mechanical issues the accuracy of the Settings screen pure binary logic and does n't 'randomly ' decide to up! Down button got stuck to another dealer and they updated the software is pure binary logic does... Installed, what is the status of your touch screen not working properly life, a little easier out installed... Mine is a short to ground, the screen flashes and all functions are delayed the chassis another! With FCA in any way and make no claim regarding the accuracy of the Settings screen was switch the on... Why is the Uconnect touch screen and accept and life, a little easier wrong with?! I will get it to another dealer and they say it won & # x27 ; Cummins.