. In 2020, Google Maps was used by over 1 billion people every month. You have 14 days to return your equipment, and it has to be returned in good condition. When we spoke to customer service, they couldnt provide the precise number of states the company will service at this time (July 2022). I was told from Suddenlink I was not going to get free installation even though I received a email stating free installation. Unsubscribe easily. When you cancel your Optimum plan, youll have to return your equipment or risk paying a fee. 1054. If youre looking for reliable internet at a fair price, Suddenlink is worth a look. Also customer service was horrible. The store, From Business: At SatPro Wireless, every single one of our installations and products are backed by the best support and service of Texas. 8:30 AM - 6:00 PM. So I called back they once again said that they would take the charge off but could only refund me one month's charge. Copyright 2022 Consumers Unified LLC. What is the typical cost to rent a router/modem from Suddenlink? What are you looking for? Find a suddenlink stores near you today. How Much Does Ethernet Installation Cost? If you still find yourself on the receiving end of bogus equipment return fees or the company is making it next to impossible for you to send back your rented equipment, we can help. In 2022 Optimum bought them and got worse! It offers satellite imagery, aerial photography, street maps, 360 interactive panoramic views of streets (Street View), real-time traffic conditions, and route planning for traveling by foot, car, bicycle and air (in beta), or public transportation. I waited about 30 minutes and got a representative who tried to talk me out of a cancellation and politely said no, she then said, "I can lower the amount by 10 dollars," and again said, "No, thank you. Now, you can request the cancellation of your service. Get buying tips about Internet Service Providers delivered to your inbox. Google does maps best. Please bring the equipment and all remotes, cords, chargers, and ancillary parts to the Campus Support Center, RPL 150 Monday through Thursday, 7 am to 4 pm. First dial the customer support number: 1-877-694-9474. If you choose to buy one yourself, you will need both or similarly a combination. Preferred listings, or those with featured website buttons, indicate YP advertisers who directly provide information about their businesses to help consumers make more informed buying decisions. The page didnt have what I was looking for. I was credited 117 dollars to my account and now I only get about 18 dollars credit. Do you have a customer issue as well? Suddenlink expects their materials back immediately. disconnection/billing/returning equipment. Google Maps is a web mapping service developed by Google. Unfortunately, Optimum doesnt currently offer seasonal holds. A link has directed you to this review. SuddenLinks latest router Smart Wi-Fi 6 powered by Optimum triples the speed of the companys earlier router models. Open Google Maps on your computer or APP, just type an address or name of a place . The finished product of this class: carpet x1. Thinking now I don't owe any money. *Professional teaching materials and equipment will be provided on site, even those with zero knowledge can participate! "Excuse me?" Scale confidently, backed by our infrastructure. Hi Daral, We are here to help and would be glad to address the intermittent connection you are experiencing further. Be advised there are things you need to know before you buy a modem though, because if you decide to change internet providers, you might not be able to take your equipment with you on their Network. Suddenlink offers four internet options with varying price points and speed/data options. The company took away about 100 dollars of the 117. This will surely increase the credibility of your complaint. Modem required for internet service. Phone call from Suddenlink said I need a label to return equipment. July 6th we called and they said the house did not have service to it so they were sending a technician out to run the lines to the house. This comment was posted by a verified customer. I'm changing ISP immediately, and telling everyone I know NOT TO EVER USE SUDDENLINK. Do I need both? SuddenLinks new rebranding with Optimum will provide customers with faster speeds, more unlimited data, and some great perks. My billing date was on the 14th of every month. So I am wondering what would be the reason of giving them out. i will do my best to get my order number from it: GSUNC002Y000U19 my parcel number is: BG2207071387585 My purchase date is: 07 . For long hair, remember to tie your hair with a rubber band. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. 36, Lane 200, Yongji Road, Xinyi District, Taipei City. Yes No. Department you're calling Customer Service. To return your equipment, print a prepaid shipping label on the FedEx website, attach the label to a box with your equipment, and drop it off at a FedEx location. Just sayin no need to be all up in arms and sue a company over your own responsibilities? Unsubscribe easily. Got a question about this activity? Hi Clara. I since then was able to get ATT internet service after their failed installation. 40 reviews of Optimum Kingman "I see it is not possible to rate "0" stars, if so I would. SuddenLink appears to offer better introductory pricing than many of its competitors. Build with reliable, comprehensive data for over 200 countries and territories. Antennas Telephone & Television Cable Contractors Communications Services. Ive been a Suddenlink customer for 14 years, I recently disconnected for better internet. Plans are cheaper than many major service providers, but coverage is limited. Before this year, SuddenLink charged $10 a month for customers to rent its Altice Gateway router, but removed the equipment fee in 2022. Guess what the charge is still there! Next time I will listen to the reviews posted out there. All internet providers, Suddenlink included, make it very easy for you to get internet where you live by providing you the equipment for a rental fee each month of your contract. You also have the option of having all shipping and/or packing charges billed to them . Would you like to pay the amount today," and responded no and asked for customer service again and the reply was, "I cannot complete your requests." Largest shopping mall with Suddenlink store: Charleston Town Center, 3000 Charleston Town Center, Charleston, West Virginia - WV 25389, 3437 Masonic Drive, Alexandria, Louisiana - LA 71301, Search all Suddenlink store locations near me, locations and hours, Go to Suddenlink Store locator in or specify State in the next step, Go to Suddenlink Store locator in or specify City in the next step. I ask several times to speak with a manager. Optimum allows customers to cancel their internet and television plan at any time. Information provided on Forbes Home is for educational purposes only. Contact a location near you for products or services. Submit a complaint and get your issue resolved. Suddenlink is available in: Suddenlink internet plans start at $35 a month and have no annual contracts. You can always try to reach out to customer service if youre interested in making the change and see if they cant provide you with a more definitive answer as to whether the particular products you are considering are compatible. They are really a light for us in a very hard time. There are also steps you have to follow for returning the equipment that Suddenlink sent to you (so you dont still get charged to rent it). Please see our. FAQ. Find nearby nearest suddenlink store. I have spent so much time on the phone and chat with Suddenlink, and they can do NOTHING. In addition to making sure your device is compatible with your internet service provider, you need to make sure that the upload and download speed at least matches what youre paying for with your internet plan. All right reserved.FairShake Inc.2323 BroadwayOakland, CA, 94612Tel: (510) 937-3247, Suddenlink: Renting vs. Buying Your Router, Modem, or Gateway. Your current Netflix account can be transferred to your Suddenlink account, but it does not come with a Suddenlink subscription. Almost three weeks later of this extremely annoying hassle someone sends an email stating that they are aware that we have been contacting customer service and to please call or email. IM EVEN GOING TO TALK TO A LAWYER TO SEE IF I CAN SUE THEM! Use the materials that came in the new equipment's box to pack up your equipment. Unlike some providers, Suddenlink doesnt lock you into a contract. Suddenlink stores locations in database: 2 Allconnect.com does not include every service provider available. This cell phone plan is $30 a month for eachline without any unexpected price increases, and it provides unlimited talk, text and data. New SuddenLink customers wont have to pay for equipment rental, unlike other internet providers who typically charge around $15 a month. (But you still won't own them!) Do they tell u this in the office when turning in your equipment? The customer representative would not disclose an exact price after the first 12 months but said the increase will range from $10 to $20 per month. Empower your customers with accurate, up-to-date information. Whats the difference between a router and a modem? Advertised vs. actual internet speeds Are you getting the internet speeds you pay for? Wi-Fi 6E: What is it and how can it help you? We value your privacy. It's not right what Big Business can get away with if we let them. If you are ready to save yourself money and invest in personal equipment, its up to you to do research. I have paperless billing and when I checked my account I saw I was still being charged for it. Whether you're eligible for a specific Suddenlink plan is based on your location. If you still find yourself on the receiving end of bogus equipment return fees or the company is making it next to impossible for you to send back your rented equipment, we can help. If it is still unfinished, you can entrust a teacher to complete it instead, the processing fee is $800, or take away the unfinished product directly. Sign up to receive our free weekly newsletter. ComplaintsBoard.com is a leading complaint resolution website on the Internet. They got more done in a few weeks than I did in over two years. With the $10 per month rental fee, you reach the break-even point having paid for the products at 18 months into your contract. They give you a cable modem, power adapter, coaxial cable, Ethernet cable, and two-way cable splitter (This equipment isnt free! The Forbes Home editorial team is independent and objective. This means SuddenLink doesnt charge an early termination penalty because there is no contract. Suddenlink doesn't have any contracts or data caps. Call center hours Mon-Fri 7am-5pm PST. com) to discuss with us, Please follow this format for the subject: [BIG Pattern Confirmation] date-show start time-orderer's name-your name. One to two DAYS? But we weren't informed, and we didn't sign any ennoblement. I just want to discontinue my service." We appreciate you taking the time to share what happened. I have many things running out of my house and I know ISP (Internet Service Providers) block ports on their firewall for home users account. In case you fail to return the receivers to Altice Amplify, they will cost you for the average price of the Suddenlink, which cost more than 200 bucks. Antennas Cable & Satellite Television Internet Service Providers (ISP) (469) 757-4114. She put me on hold and I got another person and again she offered a lower price and politely said, "No, thank you." Thanks to the Art Project, you can visit The Palace of Versailles, stroll around the White House and enjoy the National Museum of Tokyo. 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