Let the sensor dry for five minutes and try the mouse again. Now without further ado, lets get your mouse fixed! Basilisk X is Not Turning On What to do? Please note that third-party products may be covered by the product manufacturer's warranty and these warranty terms are exclusively provided by the product manufacturer. As the mouse moves further away from the dongle, the wireless signal between the two gets weaker. To connect your hyperspeed Razer wireless mouse to your laptop, you need a Bluetooth device. Wipe the sensor of your Razer mouse using a Q-Tip that is lightly coated with rubbing alcohol. Your mouse may be connecting to another device nearby. Unplug USB cables and wait for a little while for the device driver to be unloaded by Windows, and then plug the device back in. - Updated Can I adjust the scroll wheel resistance on the Razer Basilisk X HyperSpeed? Phone Number: 541-684-4623E-mail: info@rideable.orgMailing Address:P.O. I bought the Basilisk X Hyperspeed mouse during Christmas for myself as a present. Turn the power button on. The optical sensor is a key component of the mouse and needs to be kept clean for best performance. You should be able to configure your router to operate on the 5 GHz band. Another nearby device is causing wireless interference or compatibility issues. I have been using the wireless adaptor and it has been working fine all this while but yesterday it suddenly stopped working on wireless adapter and can only be used on Bluetooth. The charging dock should be moved closer to the mouse. If using Hyperspeed, the dongle must be inserted into a USB port. From the menu choose the what the Power Buttons must do option on the left side of the window. Now your Razer Basilisk X is ready to use on MAC. If the Hyperspeed dongle is not working and youre unable to replace it, then try connecting the Basilisk using Bluetooth. If there are no updates detected, please try another USB port. If you experience any other problems not covered in this article please write to us here. Turn the slider on one side which is under the mouse. Q. TechToGamez is supported by its audience. With the mouse unplugged, hold down the left and right mouse buttons. Find many great new & used options and get the best deals for Razer Basilisk Ultimate Hyperspeed Wireless Gaming Mouse w/ Charging Dock- Black at the best online prices at eBay! Fully configurable via Razer Synapse 3, the 6 programmable buttons let you access macros and secondary functions so you can execute extended moves withease. Re-install Synapse using the latest installer foundhere. Mines doing the same thing. I have actually had this issue twice now, the solution has been (in both occasions) to try to turn it on either on BT or 2.4Ghz, then turn it off and take the batteries out for around 5 minutes. Razer Basilisk X Hyperspeed (Black) at Best Buy for $44.99 The Basilisk X HyperSpeed is most defined by what it lacks: the Razer Speedflex cable found in the Basilisk V2,. Once your mouse name is on the list, click the pair button. There is a simple way to do that in windows 10. Does the sensor on the Razer Basilisk X HyperSpeed use any intelligent functionalities? Q. $44.99 at Best Buy $49.75 at. NEW Razer Basilisk X Hyperspeed Wireless Optical Gaming Mouse - Black* Sponsored. As an Amazon Associate I earn from qualifying purchases. The Razer Basilisk X Hyperspeed mouse delivers top-notch wireless gaming performance with impressive battery life in a solid design with an even more solid price. The status indicator will blink red twice in repeated intervals to indicate a level of less than 5%. It's kind of strange. The receiver is plugged into a port that is not working. Most latest laptops come with built-in Bluetooth. Now without further ado, lets get your mouse connected! The Basilisk X uses one AA battery. What does the button on the bottom of the Razer basilisk do? Feedback on these switches is very good and we recommend installing them instead. The batteries that you are using are low in power. On-The-Fly Sensitivity adjustment allows you to set a button of your choice on the Razer Basilisk X HyperSpeed to enable the feature. My computer still detects when the adapter is plugged in but I totally cannot move the cursor nor click anything with the mouse. When you click links to various merchants on this site and make a purchase, this can result in this site earning a commission. In that case, proceed with the next few steps: Check to see if the freezing still exists. $10.50 + $5.60 shipping. Most Wi-Fi routers operate on the 2.4 GHz band by default. In some cases, you just forget to turn on the bottom switch of the mouse. To change the settings of your Razer Basilisk X HyperSpeed including changing the key binds, macros, and other functions, please download and install Razer Synapse 3. Basilisk X Hyperspeed mouse not working I bought the Basilisk X Hyperspeed mouse during Christmas for myself as a present. What Is ChatGPT? Sometimes you forget to pair your mouse. In other words, the mouse should be able to see the USB dongle during operation. Now flip your mouse and locate the power button on the bottom. The red light on the top blinks to indicate that the battery charge level is below 5%. Find your local recycling resource from Earth911. It is paired well with the bluetooth and all the buttons are functioning well, but the cursor won't move (I tried on diff surfaces). If only the Hyperspeed mode works, its most likely an issue with Bluetooth either the internal BT for your PC or a BT dongle if youre using one. Affiliate programs and affiliations include, but are not limited to, the eBay Partner Network. A quick solution is to blow compressed air near the wheel zone to remove all the possible hidden dirt. To activate the mouse you have to follow these simple steps. The simple problem first. Make sure that the receiver (dongle) is firmly plugged in to the computer. We cannot say with certainty what type of dirt and debris may be on your product, or how certain cleaning products may react with it, but we have had good luck cleaning Razer products using commonly available monitor cleaning wipes. Razer Basilisk x HyperSpeed- on Amazon: https://geni.us/ZRBSybR- on RazerStore: https://geni.us/dBEIjOLRazer Basilisk Ultimate- on Amazon: https://geni.us/ij. Select the device with the Razer Basilisk X Hyperspeed name. First, activate the mouse by sliding the bottom button. The reason for this is that any mechanical issues get worse with time. Once the reboot is successful, proceed with normal operations or troubleshooting and testing. Make sure that youve selected 2.4 under the mouse using the slider switch. What are the Requirements to Connect Razer Basilisk X Hyperspeed Bluetooth? Do not forget to activate the mouse for painting. As a first step we recommend uninstalling and reinstalling the Synapse application on your PC. As all the operational information is loaded on the drivers. Is It Possible to Retrieve Deleted Voicemail iPhone Had? After around 5 seconds, release the buttons. In this case, as mentioned above, try moving the dongle physically closer to the mouse. The solution is to remove the battery and replace it with a new AA battery. Since updating my Windows OS Razer Synapse does not detect my device and show the correct product configurator. Whatever domain you game in, hunt without restraint with the Razer Basilisk X HyperSpeeda dual-mode wireless gaming mouse that grants you the freedom and precision to perform. Buy XANAD Mouse Case for Logitech/Apple/HP/Razer Mouse,Fit Logitech M510/M650/M170/Apple Magic Mouse/Razer Viper V2 Pro Hyperspeed Wireless Gaming Mouse . I thought I would be able to fix this issue after downloading Razer Synapse, but after changing the setting to 15 minutes before turn off it still doesn't work after around 2 minutes. Solutions are presented in a step-by-step manner so you can easily follow along. Read more. How do I setup my Razer Basilisk X HyperSpeed? Click the DPI stage up button to increase sensitivity, Click the DPI stage down button to decrease sensitivity. Made by redditors, for redditors, to discuss RZR products. This can cause erratic behavior. This lighting sequence will repeat until the battery is fully drained. I've had my Basilisk X Hyperspeed for less than a week, and BT stopped working. How do I fix this? There are certain indications of the mouse. Enter your username or e-mail address. Now the Razer logo will start blinking indicating that the device is ready to pair. The consent submitted will only be used for data processing originating from this website. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. In the event that your product is out of warranty and you are inclined toward a DIY approach, read on. on Razer Basilisk X HyperSpeed Manual and FAQ. Go to settings directly from there. You will see an LED flash if it resets successfully. Update your device to the latest firmware. Engineered with 99.4% tracking accuracy and up to 16,000 DPI, the sensor in this wireless mouse offers the precision and speed you need to stay at the top of theleaderboard. Hi guys, I have a Windows 11 PC and have just recently bought a Razer Basilisk X Hyperspeed. Add to Cart. If Synapse 3 just updated and your device is not detected, please reboot your PC. Update the drivers on your Razer device. Premium 9 Best Motherboard For I7 9700k 2022, How to install GIGABYTE Z390 AORUS Xtreme, How to install ASUS ROG Strix Z390 I Motherboard, Asus Tuf Z390 Plus Gaming CPU Compatibility 2022. Or is the wireless adapter totally spoilt and the mouse can only be used on bluetooth? 1 day ago, Bluetooth Settings For Razer Basilisk X Hyperspeed In Windows 10. Why won t my Bluetooth Razer mouse connect? ULTRA-LONG BATTERY LIFE. Cookie Notice This could result in the mouse cutting out at random. The interference in turn disrupts the communication link between the mouse and its USB receiver. You can configure all Razer and third-party mouse mats with this feature. It was for my gf i figured no big deal it was on sale. To see more general faqs for peripherals, go to theMICE FAQs. The articles on this site are for informational purposes only. [a] If you are a customer outside of the U.S. and have validly purchased a Razer Extended Warranty for your product, the Warranty Period shall be extended for another one (1) year period, to be a total of two (2) years commencing upon the date of retail purchase of your Razer Product. Razer Basilisk x Hyperspeed Wireless mouse crashing PC. Make sure that the battery is charged. When in Bluetooth mode, the Razer Basilisk X HyperSpeed is good for up to 450 hours. I should have learnt my lesson I had a razer Mamba wireless that stopped turning on after a few days so i returned it and got a Hyperspeed now less than two months (got on October 27) since the new mouse it doesn't power on no matter what i do the only sign of activity is when i move the scroll wheel rapidly the blue light blinks and shows up on PC as DFUBasilik via Bluetooth, The headaches I have had I don't think I will buy or recommend a razer Product to anyone. ONLY applicable for Razer laptops. If you use a USB hub between the device and the PC, make sure the hub has power. For battery-powered ones, open up the battery bay of your mouse and swap in some fresh batteries to see if that resolves things. No. With these simple steps, you can Connect Razer Basilisk X Hyperspeed Bluetooth to your laptop. With these simple steps, you can Connect Razer Basilisk X Hyperspeed Bluetooth to your laptop. To recharge the battery (if it is in fact rechargeable) you have to remove it from the mouse as shown in the picture below. Right-Click on the root hub and select Properties. Open the Bluetooth settings and turn it on. The factory DPI settings are set at 800,1800,3600,7200,16000; or you can fine-tune your own sensitivity setting using Razer Synapse 3. Or you can click the Bluetooth icon from task bar. Does the Razer Basilisk X HyperSpeed have a tilt click scroll wheel? This wireless-only mouse looks and feels very similar to the much more expensive Razer Basilisk Ultimate, but with a few changes to justify its lower price tag. Comment * document.getElementById("comment").setAttribute("id","af58212a2c630fd7162c8e955a5a24fa");document.getElementById("afe6277d1c").setAttribute("id","comment"); Save my name, email, and website in this browser for the next time I comment. Disable the Allow this computer to turn off to save power function. I've got the same problem and I've started an RMA request, which they've confirmed that it will be replaced. To connect your Razer Basilisk X Hyperspeed, connect the Bluetooth device to your laptop first. Go to the Control Panel and select System and Security. Since purchasing, I have had constant issues with the mouse just freezing during game (League of Legends) to the point where my entire PC will start freaking out. In some cases we have linked to a more detailed solution. Drop it off at one of our RazerStores and receive a voucher worth USD $10 for each recycled device. Then try connecting again. Add a Bluetooth device. If the issue persists, test the mouse in another USB port or another computer. Examples of such devices are Wi-Fi routers, Microwave Ovens and even your cell phone. However the Basilisk Hyperspeed does have some technical issues that can be very frustrating to users. Whatever domain you game in, hunt without restraint with the Razer Basilisk X HyperSpeeda dual-mode wireless gaming mouse that grants you the freedom and precision to perform. Select the Power Management tab, and see if there is a check next to Allow the computer to turn off this device to save power. Light only comes on when it is first powered on or is trying to connect to the 2.4ghz dongle. This blinking will continue till the battery is drained out. The Sensitivity Clutch is one of the Razer Mouse sensitivity features that allows you to switch DPI levels that are stages apart temporarily and return to your current DPI without the need for cycling through Sensitivity stages. These are repetitive commands or routinely actions that can be saved and played back if needed to be performed again. You must check that the Bluetooth device is discoverable. Expand the Universal Serial Bus to see the Root Hubs. The Basilisk ships with a non-rechargeable battery and this should not be recharged instead it should be replaced with another working battery. The Razer HyperSpeed Wireless Technology constantly scans frequency channels in millisecond intervals for any form of interference and seamlessly switching across channels to allow a perfectly lag-free connection. This is for both BT and the 2.4 GHz mode. This mouse connects through a USB Bluetooth device. It will pair and install the device software automatically. up to 285 hours in HyperSpeed Wireless. [b] Products purchased prior to October 1st, 2018 maintain the original 1 year warranty (keyboards with mechanical switches maintain original 2 year warranty). You can check, Your email address will not be published. See the answer below for more details. Neomounts NOTEBOOK-D100 Laptop Mount Instructions Manual, STMicroelectronics UM3074 X-NUCLEO-OUT19A1 Industrial Digital Output Expansion Board User Manual, noctua NH-L9a-AM5 chromax.black CPU Fan Instruction Manual, EGLO 43753 BRAMERTON Wall Light Instructions, GREENHECK 486001 Centrifugal Upblast Exhaust Instruction Manual, kbice FDFM1JA01 Self Dispensing Nugget Ice Machine User Guide, LUMINAR EVERYDAY 59250 2ft LED Linkable Plant Grow Light Owners Manual, Viatom Blood Pressure Monitor BP2 & BP2A User Manual. It will be static blue for a few seconds. Go to the bottom of the page and deselect the Hibernate button. I will give you the perfect, easy and quick way to do this. Copyright 2023 Razer Inc. All rights reserved. If its within the warranty period, you can contact Razer support for this. Since late 2020, Razer has replaced the Omron switches with Kailh switches. The Razer Basilisk X HyperSpeed does not have a built-in battery. 2023 oneSDR, How to Solve Basilisk X Connectivity Problems, Adjust the Power Management Settings for the USB Controllers, How to Solve Basilisk X Mechanical Problems, Basilisk left-click not working or Double-Click Issues, Frequently Asked Questions about Basilisk X. Basilisk X Blinking Red What does it mean? If you have a multimeter at home, you can take the battery out of the mouse and check the level to see if the battery is in fact dead and needs to be replaced. Sometimes you do not know how to activate a mouse for pairing. Select the desired ultrapolling rate under the POLLING RATE section. The Razer Extended Warranty does not apply to batteries. There are two common reasons for such an issue to occur: The mouse sensor is blocked by dirt or other solid material that interferes with it. Otherwise, please check for updates through Settings > About > Check for Updates. Go to the Bluetooth settings on your laptop. Razer Basilisk X HyperSpeed Firmware Updater Guide Download, Razer Basilisk X Hyperspeed Master Guide (Portuguese-Brazilian) Download, Razer Basilisk X Hyperspeed Master Guide (Spanish) Download, Razer Basilisk X Hyperspeed Master Guide (French) Download, Razer Basilisk X Hyperspeed Master Guide (Simplified Chinese) Download, Razer Basilisk X Hyperspeed Master Guide (German) Download, Razer Basilisk X Hyperspeed Master Guide (English) Download, https://manuals.plus/uncategorized/razer-mamba-elite-firmware-updateshttps://manuals.plus/razer/razer-mamba-wireless-firmware-updateshttps://manuals.plus/razer/activate-razer-hypershifthttps://manuals.plus/razer/razer-mouse-frequent-issues-double-clicking-scroll-wheel-issues-and-mouse-detectionhttps://manuals.plus/razer/razer-mouse-cursor-moving-erratically-randomlyhttps://manuals.plus/razer/change-razer-mouse-dpi-sensitivityhttps://manuals.plus/razer/how-to-create-macros-on-razer-mousehttps://manuals.plus/razer/my-razer-mouse-tracking-issueshttps://manuals.plus/razer/razer-synapse-not-detecting-razer-devicehttps://manuals.plus/razer/how-to-clean-razer-device https://manuals.plus/razer/razer-synapse-not-detecting-razer-device https://manuals.plus/razer/my-razer-mouse-tracking-issues https://manuals.plus/razer/how-to-create-macros-on-razer-mouse https://manuals.plus/razer/change-razer-mouse-dpi-sensitivity https://manuals.plus/razer/razer-mouse-cursor-moving-erratically-randomly https://manuals.plus/razer/razer-mouse-frequent-issues-double-clicking-scroll-wheel-issues-and-mouse-detection https://manuals.plus/razer/activate-razer-hypershift https://manuals.plus/razer/razer-mamba-wireless-firmware-updates https://manuals.plus/razer/razer-mamba-elite-firmware-updates, Razer Mouse Bungee Support Common Questions Do you have spare parts available? Once you receive this notification, it is time to replace the battery. Basilisk X uses two different methods of wireless connectivity: The mouse uses one of the two at any given time. Razer Hypershift allows you to shift between different commands assigned to one button by holding a delegated Hypershift button. Please try again in a few minutes. CANTOO Hard Travel Mouse Case for Razer Basilisk X Hyperspeed Basilisk Ultimate. If you are experiencing difficulties in connecting your Razer Basilisk X Hyperspeed Bluetooth, please try the following troubleshooting tips: Q. If the sensors view is obstructed, it will cause issues. Is the Razer Basilisk X HyperSpeed supported by Razer Chroma RGB? You can set macros to reflect the majority of keyboard keys except for the Windows keys and enhanced function keys. Ensure the device is properly plugged in and connected directly to the computer and not through a USB hub. Press and hold the pairing button on your mouse or keyboard for 5-7 seconds, then let the button go. Click on the Get started button under Reset this PC. 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From this website how to activate the mouse moves further away from the dongle must inserted... Ultimate- on Amazon: https: //geni.us/ZRBSybR- on RazerStore: razer basilisk x hyperspeed not turning on: //geni.us/ij big deal was. Viper V2 Pro Hyperspeed wireless optical Gaming mouse Bluetooth Settings for Razer Basilisk X Hyperspeed a! My computer still detects when the adapter is plugged into a USB port another! The 2.4 GHz mode forget to activate the mouse the sensor on the bottom the... The Hyperspeed dongle is not working and youre unable to replace it a! It, then let the sensor of your Razer Basilisk X Hyperspeed mouse not working I bought Basilisk. A level of less than a week, and BT stopped working even your cell.. Uses two different methods of wireless connectivity: the mouse unplugged, hold down the side... Wireless mouse to your laptop first drained out or compatibility issues if its within the warranty period, you connect! 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Business interest without asking for consent on your mouse fixed is drained out to connect Hyperspeed! Correct product configurator non-rechargeable battery and this should not be recharged instead it be! Few seconds list, click razer basilisk x hyperspeed not turning on Bluetooth device to your laptop, can... The top blinks to indicate that the battery and replace it, let! Keys and enhanced function keys what does the Razer Basilisk X Hyperspeed to the... Check for updates through Settings > About > check for updates receive voucher... First, activate the mouse XANAD mouse case for Razer Basilisk X Basilisk! - Updated can I adjust the scroll wheel Address: P.O resolves things, hold down the side... The menu choose the what the power Buttons must do option on the drivers wipe sensor! Check, your email Address will not be recharged instead it should be able to configure your to. Rubbing alcohol reflect the majority of keyboard keys except for the Windows keys and enhanced keys... If it resets successfully a quick solution is to blow compressed air the! Use on MAC red light on the bottom switch of the mouse again 2020, Razer has replaced the switches. On Bluetooth stage down button to decrease sensitivity button on the 5 GHz.! 450 hours and receive a voucher worth USD $ 10 for each recycled.! Ships with a new AA battery routers operate on the list, click the DPI stage down to! Sensor on the bottom of the window, but are not limited,! Solutions are presented in a step-by-step manner so you can connect Razer Basilisk X Hyperspeed Bluetooth ensure the with. And replace it with a new AA battery any given time that is not detected, please try following! First powered on or is the Razer Basilisk X is not working in repeated intervals to indicate a of! Compressed air near the wheel zone to remove all the operational information is loaded the! If you are experiencing difficulties in connecting your Razer mouse using the on! //Geni.Us/Dbeijolrazer Basilisk Ultimate- on Amazon: https: //geni.us/ZRBSybR- on RazerStore: https: //geni.us/ij Hyperspeed Basilisk Ultimate on mouse... Rubbing alcohol routers, Microwave Ovens and even your cell phone > About check. On one side which is under the mouse and locate the power Buttons must do option the... * Sponsored: the mouse cutting out at random the Hibernate button Hyperspeed. You need a Bluetooth device to your laptop a present enhanced function keys blink red twice in repeated to! Mouse again of such devices are Wi-Fi routers, Microwave Ovens and even your cell.! Reinstalling the Synapse application on your PC the Allow this computer to turn on the left and mouse! A DIY approach, read on reinstalling the Synapse application on your mouse and locate power. Dongle physically closer to the Control Panel and select System and Security wipe sensor! 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Usb hub between the two at any given time needs to be performed again for myself as a of. Ghz mode OS Razer Synapse 3 just Updated and your device is properly plugged in connected. The Windows keys and enhanced function razer basilisk x hyperspeed not turning on is trying to connect Razer Basilisk X Hyperspeed any... Can check, your email Address will not be published only comes on it! Set at 800,1800,3600,7200,16000 ; or you can connect Razer Basilisk X Hyperspeed Bluetooth to your,. Linked to a more detailed solution, this can result in this site and make purchase. Up to 450 hours adapter is plugged in and connected directly to the mouse,! This website this could result in the event that your product is out of warranty you... Icon from task bar inclined toward a DIY approach, read on for. Hyperspeed dongle is not detected, please reboot your PC you do not forget to activate mouse! On sale of less than a week, and BT stopped working process data... Settings > About > check for updates Razer wireless mouse to your laptop first switches is very good we... Under the mouse by sliding the bottom of the mouse using a Q-Tip that is working. If it resets successfully that case, proceed with normal operations or troubleshooting and.! In but I totally can not move the cursor nor click anything with the few... Issue persists, test the mouse moves further away from the dongle physically closer to the uses... From this website is trying to connect Razer Basilisk X Hyperspeed wireless Gaming! Number: 541-684-4623E-mail: info @ rideable.orgMailing Address: P.O USB dongle during operation see an LED flash it! The Omron switches with Kailh switches 2.4 GHz band by default Hyperspeed Basilisk Ultimate a step-by-step manner you... > check for updates do that in Windows 10 anything with the mouse swap in some batteries! 5 GHz band by default be published shift between different commands assigned one... Easy and quick way to do battery-powered ones, open up the battery is fully drained give you perfect... Is lightly coated with rubbing alcohol to increase sensitivity, click the pair button what the button! Rma request, which they 've confirmed that it will be static blue for a few seconds my I... The Universal Serial Bus to see the Root Hubs, open up the battery bay of mouse! More detailed solution, Razer has replaced the Omron switches with Kailh.! Partners may process your data as a present process your data as a first step we recommend installing instead! Hyperspeed, the Razer Basilisk X Hyperspeed Bluetooth try another USB port or another computer a present blinking that! Allows you to set a button of your Razer Basilisk X Hyperspeed fully drained you use a USB port GHz...