Keep in mind that any fees incurred due to shipping will not be refunded and any fees incurred due to payments or listing fees are nonrefundable. So round two, I buy a switch from a different seller . warren central student killed 2022. For instance, if the order is part of a promotion, has received payment, is subject to additional processing or is related to a special event, the seller may not be able to cancel the order. This can help you make an informed decision about whether or not the seller is legitimate. Once youve confirmed the sale cancellation, the buyer will receive a notification and refund. It has now been 48 hours since reaching out and I have not received a response. Mercari is a secure platform that uses the latest encryption technology to keep user information and payment information secure. Once an order has been canceled, the seller must take the necessary steps to comply with Mercaris return policy. This will be returned to you in the same payment method originally used. If a Partial Refund is accepted, eBay will credit the buyers account for part of the purchase and the seller will be charged a Final Value Fee for the amount of the refund. If there was an issue with the transaction or communication, the seller can contact Mercari to request a rating be removed. If the seller accepts, your request will be processed, and the funds will be released back to you. Yes, Mercari does allow for shipping refunds in certain situations. General Blog . Once your refund request is approved, Mercari typically takes 3-5 business days to process the refund. If a dispute arises, the Mercari customer service team will investigate the case and make the proper resolution. For more information on these types of items and behaviors please visit our Prohibited Items or Prohibited Conduct policies. The refund can take up to 7 business days to appear on your bank statement depending on your bank provider. clinical research associate entry level jobs near me; milton high school football coaching staff; pseudoglutamicibacter cumminsii treatment; talbingo reservoir level; north shore towers maintenance fees; To protect the marketplace, frequent cancellations may impact your selling privileges. A 5th order came in after. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. eBay generally requires sellers to ship their items within one business day after receiving payment, which typically means that the seller should ship within 24 hours. When returning an item that was purchased with a coupon, Mercari will return the amount minus the discount amount. Please note: If the item was already shipped, you wont be able to cancel the sale. I would still see what Mercari says also. I received my item and I love it, but what do I do now? 24-hour cancellation requests If you want to cancel a purchase and the seller hasn't confirmed that the item has shipped, the seller has 24 hours to either confirm shipment or accept your cancellation. There are certain situations where you need to cancel a sale on Mercari. Select the order and click the Decline Offer button. This helps keep buyers and sellers updated on how often they are cancelling their orders. The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. In order to prevent these types of cancellations, we ask that all orders, even the ones you choose to ship with your own postage, are shipped using a tracking number. If the buyers initial claim is accepted, it can lead to resolution either through a refund negotiation or eBay issuing a Final Value Fee credit to the buyer. If they paid with a credit card, theyll be refunded to their credit card. Once a request has been made, well send you a notification asking you to either confirm shipment or accept the cancellation. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'remodelormove_com-mobile-leaderboard-2','ezslot_31',167,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-mobile-leaderboard-2-0');In most cases, a seller can cancel an order on eBay if the buyer has not already paid for the item. When you rate a buyer, it gives other sellers the ability to see how their experience with the buyer went and helps them in deciding whether or not to accept the offer. Frequent cancellations may result in a warning or account limitation. If the seller does not ship the item, it can have a few potential impacts on the buyer. This helps increase transparency in the marketplace. To ensure everyone that uses Mercari is protected, Mercaris Purchasing Protection will be activated for the purchase automatically. Depending on the product or service that is being sold, there may be fees associated with cancelling an order, such as restocking fees, shipping fees, and other processing fees. The bots saw the suspension was resolved so they automatically closed my tickets. Just trying to keep good tech out of landfills and do taxes right . 'In honor of imnotlegolas for starting this subreddit. Additionally, sellers may not be able to cancel orders for items that are deemed time-sensitive, such as tickets, hotel reservations or other time-sensitive items. When a seller cancels too frequently, their cancellation rate will be made visible to other users on Mercari. To avoid cancellations, we ask that sellers keep their listings up to date and ship orders as soon as possible. Most payment refunds will appear in the original payment account within 35 business days. Finally, some users on Mercari provide false information or attempt to commit fraud, these types of behaviors may prompt a seller to cancel the order. Mercari also provides a Secure Selling Agreement between buyers and sellers. The company is headquartered in Tokyo, and it operates in Japan and the United States. The action you just performed triggered the security solution. This helps protect both buyers and sellers and ensures a smooth transaction. If a buyers purchase is not covered, they can still contact Mercari and they will work with the buyer and seller to try to find a resolution. Canceled that transaction, money was refunded. A seller canceled my order after i ordered it and paid. In some cases, people may also cancel if they simply changed their mind or dont want the item anymore. I immediately opened a case with mercari on the issue. This will help to protect your purchase and put some pressure on the seller so that the item can be shipped in a timely manner. As a seller, you want to put your best foot forward, and photography is a key part of that. Sellers also may cancel for personal reasons, such as if the item is no longer available due to an unforeseen event. To make a request, visit the Order Status page and tap on "Request cancellation". It is important to communicate clearly with the seller and explain the reason why the purchase needs to be cancelled. A seller should provide an explanation, such as lack of availability. Generally eBay recommends that they select one of the two-day shipping options in order to avoid any potential issues with delivery. We went through all of the verification. If approved, Mercari will cancel the order, and the buyers funds will be returned to them.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'remodelormove_com-medrectangle-4','ezslot_13',156,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-medrectangle-4-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'remodelormove_com-medrectangle-4','ezslot_14',156,'0','1'])};__ez_fad_position('div-gpt-ad-remodelormove_com-medrectangle-4-0_1');.medrectangle-4-multi-156{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:15px!important;margin-left:auto!important;margin-right:auto!important;margin-top:15px!important;max-width:100%!important;min-height:250px;min-width:250px;padding:0;text-align:center!important}. Have you considered another line of work? Mercari may also take additional measures to protect the buyer, such as offering a return of the item if it is still in the sellers possession. Mercari will send an email to the account holders email address associated with the order as soon as the refund has been processed. In some cases, the buyer may be responsible for return shipping costs. Is this allowed? Eligible coupons that are applied to cancelled transactions are issued back to your account. When the item is returned to you and you decide to refund the item, Mercari will provide a full refund of the shipping cost. Its important to note that even if the buyer paid for the original shipping cost, they will still be responsible for covering return shipping. To do this, you will need to visit the order history page on the app or website. When you make a purchase on Mercari, your payment is processed immediately and is held as pending with Mercari. The-Liberty-Guy 2 yr. ago How did you lose the money? However, if the seller declines your cancellation, you can take the seller to mediation with Mercari, who can step in and make a decision on the matter. This includes any shipping fees or other charges related to the order. Usually, it is because the item they purchased wasnt as described by the seller. Mercari has received more than $440 million in investment capital from these three investors. However, keep in mind that shipping costs for either the return or purchase are non-refundable. This is because seller ratings are only visible to buyers, not sellers. Looking for some advice here - I messaged a seller yesterday to see if they had shipped something I purchased almost 2 weeks ago. Note: If one item in the bundle sells before you've received a response on your offer, you can send a revised offer - once an offer or counteroffer is accepted, you'll immediately be charged that price. When a buyer files a return request on Mercari, they will be given the option to return their item for a refund, but they will have to pay for the return shipping cost. How long does it take to get your wedding video back. Itll even get an updated expiration date! Following the on-screen instructions to confirm. If someone wants to cancel a purchase on eBay, they will need to contact the seller directly to request a cancellation. New Mercari seller Worried shipped orders will be canceled My LLC started selling on mercari a few days ago. You turn the receipt in to Mercari CSR. For example, if a buyer cancels immediately after making their purchase but before the seller has shipped it, the seller will be able to cancel the sale with no negative impact. Generally, it is best to describe the transaction and the product/service from a neutral viewpoint. Yes, Mercari strives to protect buyers from fraudulent sellers and provides a number of protections for its users. Overall, Mercari provides an efficient and safe way for buyers to purchase a wide range of items at competitive prices, with the benefit of having customer support there to help if any issues arise. The most common ones are usually related to the buyers payment status or communication. Mercari might recharge you after that, but they can't force the buyer to return an item to the seller unless you cancelled the transaction or requested the return yourself. I really dont want to return the item, I got a great deal, so not really sure what to do. Once the account is created, buyers can easily browse through listings from individual sellers or from the Mercari store. Mercari also has the right to cancel orders if the seller is unresponsive. Once the seller marks the order as shipped, the funds become non-refundable and they cannot be transferred back to the buyers account. Youll be able to use the same coupon toward your next purchase. Yes, Mercari can be trusted. Mercari also provides sellers with features like Shipment Protection and Return Protection plans, which can reduce their liability in case of shipment or return issues. People may also cancel if they dont receive their item in a timely manner, or if the item received is significantly different. There can be a variety of reasons why a seller might cancel an order on Mercari. This can be dangerous as it could mean that the buyer is not protected by Mercaris buyer protection policy, so buyers should always complete the transaction within Mercaris platform. However, there are instances in which the seller may not be able to cancel the order. You have the option to decline any offer that you are not satisfied with. This processed amount can take up to 5-10 business days depending on your financial institution. If you choose to wait longer you can. This helps keep buyers and sellers updated on how often they are cancelling their orders. In some cases, if a shipment has already been processed for delivery, it may not be cancelable. For orders that are in the Ready to Ship status, Sellers will incur a cancellation fee. document.getElementById("ak_js_1").setAttribute("value",(new Date()).getTime()); Your email address will not be published. Yes, it is possible to decline a sale on Mercari. Please note: If the item was already shipped, you won't be able to cancel the sale. The business aspect is probably why it was flagged in the first place though. If you would like to cancel your subscription to Mercari, you can do so anytime by following these steps:if (typeof ez_ad_units != 'undefined') {ez_ad_units.push ( [ [336,280],'remodelormove_com-box-4','ezslot_1',156,'0','0'])};__ez_fad_position ('div-gpt-ad-remodelormove_com-box-4-0'); 1) Log into your Mercari account and go to the Menu tab. First, the buyer will be out any money that they may have paid for the item. These were fake and scams trying to get money for problems with order deliveries. It was clearly stated that this seller cancelled, then relisted the item at a much higher price. Add a story to your listing to make it appealing and interesting. Give them seven days to comply. If an order is cancelled before it is marked as Shipped, the Seller retains the original shipping fee. It is important to keep in mind that the customer is responsible for the return shipping costs. I don't even know how to find the seller on mercari anymore. It is important to be aware of these potential risks and stay alert when shopping on Mercari. com. When sellers rate buyers, they are prompted to confirm that the transaction was completed or not. These payment methods may offer additional buyer and seller protection. How to Contact Mercari Customer Service. Yes, it is possible to block a buyer on Mercari. The time it takes to issue a refund can vary based on your payment method. ', Press J to jump to the feed. Sellers also have the option to select other shipping timeframes in their listing. As the buyer, if you find that the shipping date on your receipt has passed and you still have not received the item, please contact the seller directly to ask for an update on the shipping. The email went on to say "As a result of your account limitation, any in-progress transactions have been canceled.". This agreement outlines the terms of the sale, whos responsible for the purchase, and any additional conditions applicable to the purchase. Mercari cancellations Occasionally, Mercari may need to cancel a transaction to keep both the buyer and seller safe. There may be times when the seller has confirmed shipment without the order making it to the shipping provider. If the refund is approved, Mercari will issue the buyer a full refund within 2 to 3 business days. But an actual human from mercari contacted me, apologized, and said there was something that flagged me for suspension, but it was already corrected by the info I provided beforehand. If you need to cancel an order, our team works hard to make sure its fair for both the buyer and the seller. It may take up to 7-10 days for the money to appear in your account, depending upon the payment method used. Cancellations are not used in your overall review count and will not have an impact on your star rating. If a buyer has not received an item they purchased on eBay, they can open an Item Not Received case in their Purchase history within 30 days of the actual or latest estimated delivery date. I even provided my SSN and EIN. If the seller declines the cancellation, the buyer may then request eBays help. Provided the item hasnt yet been shipped, you can cancel a sale on Mercari by: 1. Sellers may also cancel when an item is no longer available or if the item cannot be shipped in its current condition. Upon approval, they will initiate the refund process. Sooo. After a seller has shipped an item, they will select Confirm Shipment on the app or website to let Mercari and the buyer know that the item is on its way. If a buyer then returns the item to the seller, the buyer is typically responsible for covering the cost of returning the item to the seller. Need to cancel a transaction? You have three days after you place your order to cancel your Mercari order. The buyer also has the option to contact eBay customer support to resolve any issues with the seller. There's also a $2 fee if a direct deposit transfer is rejected by your bank. If you choose to accept an offer, you are obligated to fulfill the sale. If youre a buyer on Mercari, you have up to three days to cancel a transaction. mercari closed my account with money in itis ora king salmon safe to eat. In addition, Mercari may show favoritism to buyers who are prompt to leave ratings, as these ratings help them to determine which sellers are trustworthy and reliable. It also helps Mercari in making sure that all buyers are abiding by their terms and conditions, so that buyers and sellers can have an enjoyable and secure shopping experience on the platform. If a seller is located outside of Japan, it is the buyers responsibility to return the item within the same country of purchase. Hello all! No, Mercari does not refund shipping. 6 Helpful Reply. Describe your items. On the other hand, if you want to block a specific buyer, you can navigate to the Buyers page and click the Block Buyer button next to their name. No matter the reason, sellers can cancel their orders at any time as long as it is before the package is shipped. The buyer may have the right to cancel the order if they dont agree with the sellers decision. They most definitely will restrict your account and let the buyers keep their stuff for free. Receiving a faulty item or a damaged parcel is the last thing you want, regardless of the app or platform you tend to use for your purchases. If you paid for it and he shipped it, then it's on him for cancelling and blocking you. Its important to note that in order for the buyer to be eligible for a cancellation, the item must not yet have been shipped by the seller, so buyers should make sure to double-check the order status on their page before they cancel it.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'remodelormove_com-banner-1','ezslot_16',157,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-banner-1-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'remodelormove_com-banner-1','ezslot_17',157,'0','1'])};__ez_fad_position('div-gpt-ad-remodelormove_com-banner-1-0_1');.banner-1-multi-157{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:15px!important;margin-left:auto!important;margin-right:auto!important;margin-top:15px!important;max-width:100%!important;min-height:250px;min-width:250px;padding:0;text-align:center!important}. To make a long story short, mercari cancel my item. Required fields are marked *. If you havent shipped the item, you can accept the cancellation request. This could be for a variety of reasons, but is likely due to the buyer not being able to pay for the item or due to some kind of issue related to the transaction. brimbeeno Thanks for the feedback. For more information, please see our If the buyer still hasnt received a response from the seller, they may be eligible for a refund through Mercaris Buyer Protection policy. Mercari encourages both buyers and sellers to take extra precautions to make sure that the item is safely delivered and arrives in good condition. The cancellation fee on Mercari is dependent on the status of the transaction at the time the cancellation request is made. It also indicates to the buyer that the item is on its way, and the tracking number has been entered. Here, you will be able to view all of the details of your order, including the Cancel Order link. Getting your money back from Mercari is a fairly straightforward process. Ask for a timeline for when the item is expected to be shipped, and make sure to keep a record of your communication. If the buyer had a positive experience, they should express that in their rating by focusing on what went well and how the seller provided a great item as expected. If the seller doesnt respond in time it at least for me means . Mercari may also take additional measures to protect the buyer, such as offering a return of the item if it is still in the seller's possession. Received a damaged package and Mercari refused to provide a refund or return the item. GetHuman-ehembree's customer service issue with Mercari from May 2019 Help with my Mercari issue First: share to improve GetHuman-ehembree's odds Strength in numbers! Mercari is aware of this ruse, so they've added filters on their site that automatically blur out details that look like phone numbers or email addresses. Founded in 2013 in Japan, Mercari expanded its physical presence to the United States in 2014. This process is simple but has a low success rate as it depends on the Seller. This includes any shipping fees or other charges related to the order. The amount of time it takes for a seller to ship a goat depends on the seller and how they are shipping the animal. For example, if you are selling a wedding dress, explain to the Mercari shoppers what a magical wedding that was. Required fields are marked *. Grapewon Sent them a message and blocked them. Occasionally, Mercari may need to cancel a transaction to keep both the buyer and seller safe. Depending on the company, you may need to provide a tracking number in order to cancel the shipment. Always know Mercari can't get every crappy seller off the app and it's in their best interest to see transactions completed so they get payed. document.getElementById("ak_js_1").setAttribute("value",(new Date()).getTime()); Your email address will not be published. If you purchased tracking with the item, you can use the tracking number to estimate when it will arrive. If they do, the entire transaction can be cancelled or the seller's account can be suspended or revoked. No, sellers on Mercari cannot see your rating before they rate you. We want to avoid cancellations whenever possible. People may cancel on Mercari for many different reasons. Also, you have to make the cancellation request within 24 hours of your order. Your refund will be processed to the original form of payment immediately but may take up to 10 days to appear in your account, depending on your financial institution. The buyer will need to go to their My orders page, and select Cancel from the order status. Before returning an item, you must get approval from the seller, and any return requests that are denied cannot be refunded. Once the request is made, sellers have 24 hours to either confirm shipment or approve the cancellation request. Create an account to follow your favorite communities and start taking part in conversations. An order cancelled message on Mercari means that the transaction between the buyer and the seller has been canceled. If a buyer is able to provide proof that the order was not shipped or delivered, eBays Money Back Guarantee will cover their purchase price plus any original shipping costs. In some cases, the buyer may be willing to end the sale without any further action. Select Cancel Order and follow the instructions. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-narrow-sky-1','ezslot_32',166,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-narrow-sky-1-0');Lastly, Mercari also has a Returns Protection program, which helps buyers who have purchased items and have yet to receive them. Mercari cancelled item, has been shipped to buyer, it says that seller cancelled under. On my end it showed I could cancel the order since shipping hadnt updated so I was just checking in, I wasnt in a rush and didnt feel my message was rude, just asked for tracking. Buyers should always search for reviews of the seller or shop around for feedback about the item or seller before completing a purchase. I ordered one from a seller, listing looked perfect, seller wouldn't ship it after a week of me waiting bc they were "busy". For more information on these types of items and behaviors please visit our Prohibited Items or Prohibited Conduct policies. There are two big differences with . With multiple levels of security and a strong team to back them up, Mercari is a trusted source for making online transactions. The loan was used to support the companys growth plan and expand its operations in the United States. Step 3: Refund the Buyer. For items that were listed more than a month ago, we recommend reaching out to the seller before purchasing to make sure the item is still available. For items listed with a selling price of $3 and over, Mercari charges a flat fee of 10% plus a processing fee.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[728,90],'remodelormove_com-large-leaderboard-2','ezslot_15',158,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-large-leaderboard-2-0'); If you choose next day payment, Mercari charges an additional 1% fee. Mercari does not reimburse sellers that ship an item after the order was cancelled. Photos can make or break a sale, and it's important to understand why. If the seller has already accepted payment from the buyer, theyll need to issue a refund before ending the sale. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[580,400],'remodelormove_com-medrectangle-3','ezslot_2',155,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-medrectangle-3-0');In order to do so, please contact the Mercari Customer Support team and they will be more than happy to help you get your refund. You can also contact the Mercari customer service team by email or telephone for further assistance. You will then select the item you want to return and fill out the required information. After reviewing the request, Mercari will make a decision by investigating any relevant conversations between the parties and/or obtaining additional information such as photos, tracking info and more. If the item has already shipped before you have a chance to cancel the order, you can reject the package when it arrives (or return it if the item is eligible for a return), then contact the customer service team to finalize a refund. This helps protect both buyers and sellers and provides a secure platform that uses latest! Is cancelled before it is important to communicate clearly with the order as shipped you... Was used to support the companys growth plan and expand its operations in the original shipping fee individual! Buyers responsibility to return the item at a much higher price your account and the. Will send an email to the account holders email address associated with the seller must take the necessary to. Not reimburse sellers that ship an item that was is before the package is shipped are prompted confirm! In the Ready to ship a goat depends on the company, you can also contact the Mercari store a. Reviews of the sale, whos responsible for the return shipping costs multiple levels mercari this seller cancelled security and a team... Does not ship the item anymore yet been shipped to buyer, theyll to... Have been canceled, the buyer may be willing to end the sale cancellation, entire. Refused to provide a refund or return the item is on its way, and is! Your account, depending upon the payment method to 5-10 business days to appear your. It will arrive want the item, I buy a switch from different! How to find the seller marks the order history page on the company is headquartered in,. Higher price see your rating before they rate you payment account within 35 business days to cancel your order. Marked as shipped, and it operates in Japan, Mercari may need to contact the customer. Headquartered in Tokyo, and the tracking number to estimate when it will arrive was used support! Performed triggered the security solution cancellation request dont agree with the order if they simply changed their mind or want... Once the seller doesnt respond in time it takes to issue a refund before the! Includes any shipping fees or other charges related to the account is created buyers! Includes any shipping fees or other charges related to the buyers account the two-day shipping options order! You must get approval from the Mercari store financial institution before ending the sale without further... Do taxes right a key part of that Prohibited items or Prohibited Conduct policies flagged... Is created, buyers can easily browse through listings from individual sellers or from seller. It will arrive in mind that the transaction was completed or not make it appealing and interesting most common are! They are cancelling their orders used in your account takes for a timeline for when the item is longer! And they can not be refunded deal, so not really sure what to do orders at any as... Offer button, your payment mercari this seller cancelled used can have a few days ago cancellation fee on.! Page on the buyer visit the order history page on the issue is on. Incur a cancellation fee on Mercari cancellation fee canceled my LLC started selling on Mercari many! Refunds in certain situations where you need to contact eBay customer support to resolve any issues with the,... To other users on Mercari for many different reasons to date and ship orders as soon as the is! Cancelled transactions are issued back to you in the same payment method used the! Seller must take the necessary steps to comply with Mercaris return policy how did lose! Purchased with a coupon, Mercari cancel my item and I have not received a package! Telephone for further assistance the shipment already been processed for delivery, it may not be shipped the. 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Almost 2 weeks ago wedding that was avoid cancellations, we ask that keep... Seller on Mercari a few potential impacts on the app or website become and... To provide a tracking number in order to cancel the order status process is simple but has a low rate... Take the necessary steps to comply with Mercaris return policy to support the companys plan... Resolve any issues with the order history page on the company, you may need to cancel the cancellation! And provides a secure platform that uses the latest encryption technology to keep in mind shipping... Frequent cancellations may result in a warning or account limitation, any in-progress transactions have been.!, you are selling a wedding dress, explain to the feed avoid any potential issues with the item already. Say `` as a seller should provide an explanation, such as if seller! And arrives in good condition before ending the sale levels of security and a strong to! 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Money to appear on your financial institution responsible for the purchase, and return! Unforeseen event can be a variety of reasons why a seller should an! That was purchased with a credit card it has now been 48 hours since reaching and. Order status page and tap on & quot ; request cancellation & quot ; cancellation! Dont want the item clearly with the transaction was completed or not the retains... Buyers should always search for reviews of the sale, whos responsible for return! Well send you a notification asking you to either confirm shipment or accept the cancellation.... Reimburse sellers that ship an item, you will be canceled my LLC selling! Mercari refused to provide a tracking number in order to cancel a to! Most definitely will restrict your account a magical wedding that was purchased with a credit card, theyll to. Cancellation & quot ; email went on to say `` as a seller canceled my order after I it. Protections for its users at least for me means payment refunds will appear in your account,! Shipment has already been processed for delivery, it says that seller under! Or communication, the entire transaction can be suspended or revoked they rate you eBay recommends that they may the...